Worklytics is looking for a driven, creative, customer-facing data science professional to join the team on the ground floor and deliver impactful analyses that help senior-level customer stakeholders plan for the future of work.
About Worklytics
Worklytics was founded as a People Analytics solution built to help companies improve employee experience. We are passionate about 3 key aspects of team dynamics: collaboration, trust, and innovation. Our focus on privacy and security led us to create a best in class analytics platform that only takes anonymous data to provide powerful metrics that help improve workplace cohesion in large teams. Some of our most popular research topics include:
Manager & meeting effectiveness
Reducing friction in the return to office
Cross-functional collaboration and organizational network analysis
[Your big idea here!]
About this role
The Customer Insights team is focused on leveraging Worklytics data & metrics to tackle big customer questions and enabling data-informed thinking at the most senior levels of our customers’ organizations. We lead from the front on new use cases for data about how teams collaborate, and always put employees first in our recommendations.
Tactically speaking, this team owns the delivery of bespoke data science projects, manages strategic customer relationships, and advises customers on their use of Worklytics data in both ad hoc analyses and ongoing programs. On a typical day in this role, you will:
Own project management & delivery for a handful of our most strategic and complex customers
Present data-driven narratives to senior-level customer stakeholders in a live meeting setting
Leverage SQL and other tools to convert proprietary data assets into actionable analyses for customers
Deliver a high-quality work product that answers, “so what?”
Advise on the appropriate methodologies for addressing customer questions
Proactively recommend updates to our data schemas and metrics based on your experience working with customers
Automate & scale processes and analyses where appropriate
Continuously improve our and your work product so we can surprise and delight our customers
About you
We’re a small, nimble team and look for people that share our values. To be successful in this role, you will need:
5+ years of experience in a data science, consulting, or comparable analytics role
Customer-facing presentation experience, ideally with a VP+ level audience
Experience working in a fast-paced, innovative environment
Comfortability using SQL to generate insights for customers. Experience with scripting languages (Python, R, etc.) is a plus
Data visualization skills and a strong perspective on data storytelling
Proficiency in generating reports and presentation slides that resonate with technical and non-technical audiences
Creative problem solver with a bias for action
Ability to grow with us & desire to take on progressively more responsibility
Statistics background a plus
Employment type
Full-time
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