SKILLS & RESPONSIBILITIES:
Face & Voice of the Ship – The CD will drive the guest experience, as well as revenue, through his/her appearances, stage shows and announcements. In addition, as a skilled public communicator, the CD will have a primary role in safety procedures as outlined in the Safety Management System (SMS).
Safety Responsibilities
Face & Voice of the Ship – The CD will drive the guest experience, as well as revenue, through his/her appearances, stage shows and announcements. In addition, as a skilled public communicator, the CD will have a primary role in safety procedures as outlined in the Safety Management System (SMS).
- Stage, Activities, TV – The CD will host many events for our guests including, but not limited to: all main lounge shows, revenue presentations, deck parties, meet & greet events, activities around the vessel, live morning shows, pre-recorded tv spots, etc.
- PA/Revenue – The CD will make strategic personal appearances and multiple daily announcements as outlined in the CCL Onboard Commerce Plan in order to inform guests of important information, create excitement for big events and drive traffic to revenue opportunities around the vessel.
- Safety – As the voice of the ship the CD will have a primary role in communicating all pertinent information to our guests during an emergency.
- Training–The CD is responsible for the stage, performance and activity training of the Activity Team, as well as ensuring that E-Staff are preparing for their tier appraisals by following goals set out in each E-Staff tier job description.
- Monitoring– The CD will continually monitor activities and events hosted by members of the team and offer guidance and training where necessary. This training and guidance will be through conversation, coaching and evaluations.
- Scheduling/Meeting –The CD will create the weekly schedule for the E-Staff and conduct Daily Compass meetings with the activity team that also cover scheduling information. The CD will provide feedback about the strengths and weaknesses of the Activity Team to the Entertainment Director to assist in the task of entertainment programming.
- Coaching/Discipline – The CD will use onboard tools (iCare and TGEM) to provide immediate feedback to the activity team. The CD will offer constructive counseling to the Activity Team through the use of CCL HR tools.
Safety Responsibilities
- Voice of the Ship – See above (Skills & Responsibilities>Face & Voice of the Ship>Emergencies)
- SMS Responsibilities The CD will implement and comply with all appropriate safety responsibilities as set out by the CCL SMS procedures. These will include, but not be limited to the following: Stairs and Escape Ways Clearance in Theaters and Lounges, Crew Training On The Job, Storage requirements, Port Safety Manning, General Fire & Emergency Drill and Exemptions from Training Exercises and Drills.
- 3+ years in the entertainment industry (hosting experience preferred)
- 3+ years with personnel management experience
- Bachelors Degree or higher preferred
- Promotional photo.
- Resume outlining previous employment, education and performance experience (if any) in PDF format.
- Demo reel: in order to be considered you MUST include a demo reel link that showcases your ability to provide high energy, interactive and fun entertainment.
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Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Management and Manufacturing -
Industries
Travel Arrangements
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