Core Network Engineer

At Ziply Fiber, our mission is to elevate the connected lives of our communities every day. We’re delivering the fastest home internet in the Northwest, with a focus on areas traditionally underserved by mainstream internet companies. And as our state-of-the-art fiber network expands in WA, OR, ID and MT, so does our need for team members who can help us grow and realize our goals.

We may be building internet, but we are reaching real people. We strive to build relationships and provide customers and communities with refreshingly great experiences.

We emphasize our values in all our interactions:

Genuinely Caring: Our customers and colleagues are people, and quite possibly our neighbors. We put ourselves in their shoes and give them our full attention.

Empowering You: We empower our customers to choose the products that best meet their needs, and we support our employees to implement solutions that elevate the experiences of our customers and coworkers.

Innovation and Improvement: We always look for ways to make the experiences of our customers – and each other – better.

Earning Your Trust: We earn trust by communicating simply and transparently as real people, not as a corporation.

Job Summary

The Core Network Engineer will provide network device maintenance and implementation to our service provider backbone and customer aggregation network. This role will serve as an escalation point for network issues, as well as provisioning customer services.

Essential Duties and Responsibilities:

The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.

• Handle escalated trouble calls.
• Work closely with the NOC, deployment engineers, and carriers to resolve network issues.
• Work with systems engineering to automate as many networks provisioning and turn up tasks as possible.
• Perform installation and integration of backbone equipment in network.
• Provide detailed equipment installation specifications and drawings.
• Interface with key network partners.
• Work with DWDM engineering team to make sure capacity is provisioned as needed to ensure a congestion free and fully protected IP network.
• Ensure all site records are updated and accurate.
• Ensure all network procedures and policies are followed.
• Coordinate network parts inventory.
• Design and provision network services for customers.
• Perform maintenance on network equipment when needed.
• Attend various meetings with management, other departments, and vendors to ensure company objectives are met.
• Participate in inter-departmental planning meetings to coordinate and communicate activities related to the successful completion of projects.
• Support Network Engineering, Network deployment and Service Architecture needs across the shared backbone infrastructure.
• Work closely with Network Operations personnel to hand-off newly deployed equipment and customer services for ongoing surveillance and management.
• Performs other duties as required to support the business and evolving organization.

Qualifications:

• Experience provisioning or commissioning telecommunications network elements such as routers, switches, DSLAMs, PON, TDM, VOIP, DWDM required.
• Experience with BGP/OSFP and MPLS LDP/TE required.
• Experience with various equipment assets and circuit inventory systems required.
• Proficient in reading and interpreting technical documents such as vendor deployment guidelines, white papers, and configuration manuals.

Knowledge, Skills, and Abilities:

• Ability to work independently and apply sound judgment and reasoning skills to a variety of situations.
• Ability to multi-task and collaborate effectively with other personnel to meet deadlines.
• Strong verbal and written communication, attention to detail, and organizational skills.
• Ability to work within critical deadlines.
• Ability to adjust to rapidly changing priorities and schedules.
• Ability to provide excellent customer service.

Work Authorization

Applicants must be currently authorized to work in the US for any employer.Sponsorship is not available for this position.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

Work is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work is primarily a modern office setting.

At all times, Ziply Fiber must be your primary employer. Unless otherwise prohibited by law, employees may not hold outside employment nor be self-employed without obtaining approval in writing from Ziply Fiber. In holding outside employment or self-employment, employees should ensure that participation does not conflict with responsibilities to Ziply Fiber or its business interests.

Diverse Workforce / EEO

Ziply Fiber is an equal opportunity employer. Ziply Fiber will consider all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, and the presence of a non-job-related handicap or disability or any other legally protected status.

Ziply Fiber requires a pre-employment background check as conditions of employment. Ziply Fiber may require a pre-employment drug screening.

Ziply Fiber is a drug free workplace.