“Nina was and is an incredible mentor in life and in a digital space. Having worked with her at Inside Edition, I could not have asked for a better manager. She is welcoming, open to criticism, new ideas and always candid–making her an amazing and comfortable person to work with. She brings an inclusive atmosphere to every space. Nina's technical knowhow, communication and organizational skills always made my own work easier. You could always tell there was thought put into every structure and process for our team.”
About
Contributions
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You're in charge of customer service. How do you choose the best social media monitoring software?
I believe it's important to understand what you and/or your team is looking to learn, implement and/or change with refined customer service interactions. Are you just looking to engage with customers in a new way? Are you trying to curate a social brand voice? Is there a specific marketing goal the team is looking to hit (i.e., new product release)? These questions need to be answered before you decide on a tool that either has a deep analytics dashboard vs. a stronger social listening, for example. After this it can and should be determined the appropriate resource or resources to best reach that goal.
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What are effective ways to motivate a team member who is not contributing to the project?
It’s never as simple as we’d like to think it is or just about someone not wanting to do their job. Direct, open, honest, and empathetic conversations build trust between both parties. If as a team leader you’re not listening to discover what’s actually happening you can’t identify what needs work or how to provide the right support. We are all humans after all.
Activity
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Hey! Please bear with me as I awkwardly attempt to do some networking... Are there any Content Leads and Managers out there who might want to chat…
Hey! Please bear with me as I awkwardly attempt to do some networking... Are there any Content Leads and Managers out there who might want to chat…
Liked by Nina M.
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So great seeing my Masters research come to print! What an awesome and enriching experience studying tech, democracy, and conflict in Colombia with…
So great seeing my Masters research come to print! What an awesome and enriching experience studying tech, democracy, and conflict in Colombia with…
Liked by Nina M.
Experience & Education
Licenses & Certifications
Volunteer Experience
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Member
Forbes Communications Council
- Present 7 years 2 months
Arts and Culture
Forbes Communications Council is an invitation-only organization for senior-level communications and public relations executives.
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Senior Educator and Costume Interpreter
Tenement Museum
- 7 years 7 months
Education
Senior educator leading educational programs at the museum. The Tenement Museum tells the true stories of American immigrant families through recreated apartments in a historic tenement building constructed in 1863.
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Veteran Mentor
American Corporate Partners (ACP)
- Present 6 years 5 months
i18n_veterans
ACP is a national non-profit organization dedicated to helping military veterans transition to the private sector through one-on-one mentoring with business professionals.
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Board Member, New York Regional Board
Indego Africa
- 5 years 1 month
Economic Empowerment
Indego Africa is an innovative non-profit social enterprise – built on core values of transparency and good governance – that attacks systemic poverty by delivering access to export markets and job skills to African women. Indego Africa’s business model is simple yet powerful.
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Member
Hue
- Present 3 years 11 months
Hue is a platform built to advocate change, to amplify voices of color working in marketing, to increase our visibility, and to pave a path to help us all rise.
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Honors & Awards
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YouTube Creator Award
YouTube
Silver play button award for TV LAND passing 100k subscribers on YouTube.
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YouTube Creator Award
YouTube
Gold play button award for INSIDE EDITION passing 1M subscribers.
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YouTube Creator Award
YouTube
Silver play button award for EPIC READS passing 100k subscribers.
Languages
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Hindi
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Recommendations received
12 people have recommended Nina
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