Anthony Nava

SDRs don't work for AEs.... In fact, AEs should work for SDRs. If you're in a position to have an SDR helping you crack meetings you need to point them in the right direction with the right messaging and use cases. SDRs aren't your assistants. They're the tip of the spear. Cole Praver 🙌 #sales

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Hey SDRs and SDR Leaders. important update of skills you must have Software Defined Radio Sustainability Disclosure Requirement keep an eye here for more tounge and cheek hints.

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Such a valuable list of “cheat codes”! Some I wish I learned earlier on in my career, but happy to have learned them at some point and able to act on them!

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SDR vs High Performing SDR 3 key differences that will get you promoted 👇 High Performing = Stays consistent & disciplined SDR = Process changes everyday High Performing = Extremely coachable SDR = Tries to do it all alone High Performing = Taking ownership of targets & weekly meetings with AE SDR = Let's AE run meetings & check in on target What are the other key differences that are important? #sales #sdr #bdr #ae

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AltiSales is revolutionizing SDR Leadership (and even for SDRs). It's not just about the Call Funnels (which are awesome, check them out) Or the Email Tracker (what's your Positive Reply Ratio?!?) It's the Notifications! I never realized how crucial notifications are for staying on top of things. As sales leaders, we juggle 5-10 different tools daily. Each with different reporting. Each with different tracking. And as a Sales Leader, you often have ZERO idea where to start troubleshooting. [Enter AltiSales.io] Every morning, I receive email notifications (and Slack messages) highlighting the areas that need troubleshooting. Whether it's templates in my sequences that need to be deactivated due to low positive replies, Or identifying which variant of an email from an A/B test has a better Positive Reply Ratio, Or addressing low connect rates for some users, Or overdue tasks piling up for reps, Or failed emails throughout all your sequences, Or pinpointing where, in the last 1, 2, 3, or 4 weeks, my reps are struggling with their cold calls, And so much more… Having more tools isn't the solution for your SDRs and leaders, but having the right visibility and notifications is. Before AltiSales, I thought I had a good grasp on the visibility I needed for troubleshooting, but I was operating on a chaotic model. With AltiSales, I am more zen and aware of every detail. Notifications... who would have thought... Check it out – it's free for Outreach users. #salesdevelopment #businessdevelopment #sales

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Attention SDRs and Sales Reps🎙️ If you are not getting enough coaching, use Chat GPT to supplement the lack of support - P.S sorry you aren’t getting support 😥 Paste a transcript of your recorded call or role-play you did with a co-worker into ChatGPT (check with legal if you can do this) Ask ChatGPT to: • Analyze your call based on your call framework or script • Identify areas for improvement by asking Chat GPT (or whatever tool you may use) questions • Suggest alternative phrases to communicate value better Prompts you could use: "What did I do well on this call?” - Start off feeling good "What did I not do well?” "How could I have dug into the pain more? Please provide questions I could have asked?” “Can you give me 3 ways I could have handled the objections?” "Suggest alternative ways I could have gone for the close?” “Did I miss anything in the call that could have helped me go for the close?” A.I. will not replace you; the Reps who learn how to use it to help them improve will. If you are a sales or enablement leader and want to learn more about how you could leverage A.I. to help improve your team. Come to the Allego Sales Success Summit, where Sam Richter CSP, CPAE, will discuss how to use AI to help improve your sales team. https://lnkd.in/eKg3w7w2

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Should CRO’s even exist? Not if they’re going to be: - Super expensive glorified head of sales - With no marketing or CS experience - Compensated like an account executive  - No focus on ICP or aligning the entire GTM motion - No coordination with peers in cross-functions - No P&L fluency or ability to read a P&L  - Only focused on new business with no understanding of recurring impact - No knowledge of the bowtie or systems designed to deliver ongoing customer value - Have a short term view and only care about the quarter CROs should absolutely exist if they: - Can come from Marketing, CS, or RevOps not just Sales - Have foundational understanding and respect for other functions - Are compensated like all other executives - Are focused on driving tight alignment across the GTM motion - Are focused on collaborating across Sales, Marketing, CS leveraging data generated from RevOps - Are focused on a customer journey that begins when the prospect lands on the website and continues through at least 3 annual renewals - Have a deep knowledge of the bowtie  - Have built expertise as revenue architects - Have a long term view that balances short term urgency with long term enterprise value Revenue generation is a team sport. Recurring revenue is driven by recurring impact. If you’re leading the revenue function, you have to understand that and you have to be an expert at driving tight alignment across the customer journey to deliver that impact. This is the way.

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The best "cheat codes" every AE should know: 1. 1:1s with your boss. Approach them strategically. Proactively share format and content. Biggest deals you need support on. Challenges you need help with. Forecast for the month, quarter, etc. Wins. 2. Perception. Performance is your fire. How you're perceived internally (aka your brand) is the water or gas that gets dumped on your fire. Attitude, how you show up, handle change, communicate, matters. Hold yourself to a high bar. Two levels above where you're currently at. 3. Document everything. Take the time to write down your own sales playbook. Every strategy, process and template you have. Store it on your personal computer. The value of this over time is immeasurable. I can't state this enough. 4. Problems are a good thing. Anytime there's a problem that's an opportunity to solve it, improve it, and add value. Some of the biggest opportunities I've gotten in my career came because I dove head first into problems and helped move the business forward. Startups always have problems. Don't be the negative person. 5. Time management. Block Monday mornings every week. Don't go to meetings if they're not worth your time. Most things can be solved async. Make meetings 15 to 20 mins. Sometimes you need a whole week of no meetings to catch up, get organized and do deep work. Don't feel bad for saying no to people. They'll understand. 6. External coaching. Up level by listening to podcasts, taking courses and building an external network. Don't rely on your company for everything. Even if they're doing a great job get the perspectives and strategies of other people for a significant edge. What would you add to this list? - Mike G 👉 Join 5,000+ sellers getting my (free) sales newsletter here: https://lnkd.in/gwQVvVBK

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Engaging the right buyers at the right time is critical to sales success. ZoomInfo Copilot's Target Account Digests alert you when your most promising suspects are showing the right buying signals. 🔔 Get personalized daily digests — delivered via Slack or email — with AI-powered recommendations for next steps. Never miss a sales opportunity with ZoomInfo Copilot: bit.ly/3yxBNes #ZoomInfoCopilot

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One of the biggest disconnects preventing an AEs ability to provide a world class buying experience to prospects is this ⬇️ No visibility of marketings influence on the prospects journey prior to their first call with Sales 👀 By the time and AE speaks to a prospect they may have… - Opted out of a marketing list ✉️ - Had zero dwell time on a number of display ads 😢 - Skipped by video ads on social channels 👀 - Been to an event 3 years ago 😱 BUT 🥊 If you ask any AE do they have this information prior to their meetings 🙃 The answer is NO 🛑 That’s why connecting Marketing and Sales is more important than ever before 😀 Stellar advice to any AE in SaaS is to spend time with your Marketing team. It should be part of all companies onboarding programmes tbh 😎

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I first read about this notion in the book #ChiefCustomerOfficer 2.0 in 2015. The book discussed company Power Cores and how, for organisations to fully pivot to a 'Customer-Led' model, Power Cores need to shift from a traditional Sales-led Power Core to a Customer Power Core. The book is pretty clear on ensuring readiness but also how to: 👉 Earn the right to growth (expansion isn't a given it takes work and focus) 👉 Create customer-driven growth architecture (to support the expansion there has to be a carefully created framework to make it easy) 👉Honour and manage customers as assets to your business (the same goes for your people 😁) 👉Recognising Customer Experience Development is as important as Product Development 👉Build the revenue erosion early warning process by understanding the intersection points that impact customer decisions to stay, leave, buy more, and recommend you to others. #CustomerSuccess and the quality of the frameworks on which it is built in your organisation are at the centre of this. Instead, what did the majority of companies do? They either gave the CRO the CCO title and changed nothing or (worse still) created a #CCO role, changed nothing operationally, yelled about how badly this role fails, and went back to traditional sales models. All over, CSMs are still underappreciated and over-burdened. #CSM

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The path to $10MM ARR is about finding your repeatable, scalable sales motion. The formula is simple, but not easy. It looks like this: Effort + Enthusiasm + Messaging + Lead Quality = Results When you are scaling a sales team, your job is to manage the inputs. Those are the things on the left side of this equation. If you can reduce the variability of the inputs, you will have more consistent results. Put another way. Consistent inputs leads to consistent outputs. Let's break it down... 1. Effort is the driver for your sales performance. You cannot scale without consistent effort. Effort includes the velocity of sales activity (phone calls, emails, meetings, etc.). Effort also includes the way that you execute your sales activity. This is your sales process and sales playbook. You can improve the quality of your effort with learning and development. 2. Enthusiasm is an amplifier for your effort. You have to act like you want to earn the business. A little enthusiasm goes a long way in closing more business. I've found that you can't teach enthusiasm. You must hire for it. 3. Messaging is how you get prospects to believe what you believe. Your messaging is your value prop. It's how you approach your ICP. It's the way that you convince customers that their current version of the world is no longer acceptable and they must make a chance. The best messaging illustrates the consequences of inaction. 4. Lead quality drives your conversion rate You have to stay focused on your ICP. The more variable your lead quality, the more inconsistent your sales results. The best effort, enthusiasm, and messaging are helpless if you are focused on the wrong accounts. This is the formula for predictable, repeatable, scalable sales. Manage the consistency of your inputs and you will have consistent outputs. What about you? What's your formula for repeatable results?

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In this climate it is definitely crucial to do more with the pipeline you have and focus on quality, than to cover high early leakage by pulling in more low quality pipeline. Nate Nasralla loving the content here!

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SDRs and AE's - There's always a next Q. Here's what I'm doing to set myself up for success moving into a new Q after a couple of weeks away: 1/Auditing outbound blockers - I take a look at my current outbound blockers and decide what worked and what didn't. Simple, I keep what worked and rejig what didn't. 2/Edit and adapt scripts - I'm a big fan of A/B testing so I take time to edit and adjust my scripts to test a new concept I've found or cut out something that wasn't effective. These aren't wholesale changes just simple tweaks. 3/ Find my outbound channels - I take a look at my outbound channels and choose which to focus on. My favourites tend to be Lost opps, past customers (LI sales nav), Event attendees and customer lookalikes. 4/Cut any non-essential internal meetings - time is of the essence as a rep, so making sure you're ruthless with your time and spending it on pipe building or closing activities is essential. 5/Reflect on small wins - Even though the scoreboard has reset. It's essential to stop and smell the roses from last Q, and revel in your wins - even just for a little while. Use it as fuel that you have the ability succeed but still so much to learn. 6/Self-development goals - Each Q I set myself a self-development goal, last Q was Salman's discovery course (highly recommend) and this Q I'm targetting MEDDPICC. As well as big self-dev goals for the Q I also have regular 30min blockers at the end of my day, to make sure I'm sharpening my skillset. Anything I've missed?

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SDRs/ AEs: Prospects owe you nothing before an initial meeting. They're not responsible for you being upset when they no show/ghost. I started taking ownership for all of the outcomes in my life a few years back. It takes what it takes -- and it's up to me and on me. Not where I want to be? I can change it. Not happy with my current state? No ones' fault but mine. Way better to operate through the lens of "it's on me" vs "why me :(" Focusing on what I can control and letting go of what I can't has helped decrease no-shows. End of the day, the prospect owes me nothing. But, I can make it a no brainer for them to join by focusing on what I can control. World keeps spinning if they don't show up - it's going to be ok. Indifference wins. P.S-- this is the exact scenario that makes practicing mindfulness, working on your inner game and building a great life for yourself outside of work critical, especially in sales.

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10 Best Tools to streamline SDRs Sales Process. 1. Cognism:   ↳ A sales intelligence platform.  ↳ Offers a globally compliant database for company and contact searches.     2. Salesforce:   ↳ The CRM giant provides a suite of tools that ↳ Analyze sales data.  ↳ Manage the Sales pipeline.  ↳ Track customer interactions. 3. Outreach:   ↳ A sales engagement platform that helps SDRs to   ↳ Automate and prioritize their sales activities.    4. Chili Piper:   ↳An automated scheduling tool that helps SDRs   ↳Book meetings without the back-and-forth emails.    5. LinkedIn Sales Navigator:   ↳ A tool that uses LinkedIn’s vast network to help SDRs   ↳ Find and connect with potential leads.    6. Aircall:   ↳ A cloud-based call center and phone system that integrates with productivity and helpdesk tools.    7. Hunter:   ↳ It helps find verified email addresses quickly.    8. RocketReach:   ↳ Connect with prospects through emails and direct dials.  ↳ Boast a large and accurate database.    9. Snov.io:   ↳ Offers a free email verification tool to help SDRs   ↳ Spend less time finding leads and more on converting them.    10. HubSpot:   ↳ A top-level CRM that ↳ Connects data between teams and departments.  ↳ Offer various hubs for marketing, sales, and operations. Remember, These tools can help SDRs to be more efficient in their roles by  ↳ Providing valuable insights.  ↳ Automating repetitive tasks.  ↳ Facilitating better communication with prospects.  It’s important for SDRs to choose tools that integrate well with their existing tech stack and align with their sales strategies. P.S. Which Tool do you like the most and why? 🔔 Follow Zain Arif for Daily Sales Tips 📌 Book a 30 Minutes Sales Consultation with Munzai Solutions! Link in the Comment below 👇 #Sales #SalesTools #SDRs  

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This might be a hot take, but tenured SDRs/BDRs should actively participate in as many live disco/demo calls as they can handle. Yes, even us Gongsters who preach cutting down meeting time to boost revenue generating activities. There are 2 main reasons why I still attend live calls, IN SPITE of having Gong: 1. Bridge the Skill Gap: Participating in more parts of the sales cycle is the best way to improve discovery skills, product knowledge, and business acumen, all of which will help me prepare for my next role before stepping into it. 2. Document Growth: Actively participating in live calls gives me a library of examples that demonstrate how my knowledge and skills have evolved over time—essential ammo for when it comes time to interview for AE. NOTE: if you merely sit as a fly on the wall during these calls, your time is better spent continuing to prospect and watching the call recordings outside of golden hours. The point is to actively prepare for and participate in these calls as if you are the AE running it. What’s your take on how involved SDRs should be in the sales cycle?

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Moving from SDR to BDR is competitive across large orgs We're running a 3-week SDR to BDR course starting on the 15th of May It'll run through: - How you succeed as an inbound SDR - How you begin cold outbound sequences - How you can nail the interview If you're interested, get in touch 💪

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