iQor

🚀 Big news at iQor! 🌟 We're thrilled to announce a new chapter in our journey as Mill Point Capital agrees to acquire a majority stake in our company. This partnership will fuel our continued growth and enhance our innovative customer engagement solutions. Get ready for an even stronger iQor! 🚀 👏 Here's to new beginnings and continued operational excellence in creating meaningful employee and customer experiences worldwide! 💼 🔗 Learn more at www.iQor.com and check out Mill Point's vision at www.MillPoint.com. https://lnkd.in/e44Kahx4 #iQor #MillPointCapital #Partnership #BPO #CustomerExperience #Innovation #SmileWithiQor

Rev up your auto lending efficiency with strategic BPO partnerships! 🚗 💼 Explore how outsourcing back office tasks accelerates loan processing, reduces costs, and improves customer satisfaction in auto finance. 1️⃣ Faster Loan Closures: Streamline loan processing with skilled back office support, ensuring quicker approvals and seamless customer experiences. 2️⃣ Cost Efficiency: Achieve significant savings by partnering with a BPO provider adept at optimizing operations and reducing overhead costs. 3️⃣ Better Customer Experiences: Personalized service and robust data management improve customer satisfaction and loyalty. 4️⃣ Digital Transformation: Leverage automation and advanced technologies to boost efficiency and accuracy in loan processing. 5️⃣ Security Assurance: Protect customer data with cutting-edge digital identity verification tools and a zero trust security approach. Discover more about transforming auto financing with iQor’s expertise in our blog post! 📈💼 Read our blog post now: https://lnkd.in/ecy_XXs9 #iQor #AutoFinance #BackOfficeSupport #BPO #CustomerExperience #LoanProcessing #FinancialServices #Efficiency #CXTransformation #SmileWithiQor

Happy Independence Day from all of us at iQor! 🇺🇸 Wishing everyone a safe and joyous Fourth of July filled with pride, gratitude, and celebration. ❤️ #iQor #IndependenceDay #FourthOfJuly

We will always support our team through life's toughest challenges. ❤️ Recently, one of our dedicated employees, a single parent, faced a difficult time after being hospitalized for two and a half weeks. Despite having insurance, they were still burdened with unpaid medical bills. iQor Qares stepped in to offer assistance, but we need your help to continue making a difference in our community. Tap below to learn more. ⬇️ https://lnkd.in/e6mzRrUE #iQor #iQorQares #StoriesOfSupport #Community

🚀 We're thrilled to announce that our CEO, Chris Crowley, recently visited our Philippines operations, and the experience was nothing short of inspiring! 🇵🇭 During his visit, Chris was immensely impressed by the dedication, innovation, and hard work demonstrated by our amazing team. He had the opportunity to meet with local leaders, tour our state-of-the-art facilities, and witness firsthand the incredible business we have built together. The energy and enthusiasm from our Philippines team have fueled Chris’ excitement for the future of our company. Together, we're poised to reach new heights and continue our journey of growth and excellence. Thank you to everyone who made this visit a memorable and impactful one. Let's keep pushing boundaries and achieving great things together! 🌟 #BeMorewithiQor #iQorian #LeadershipInAction #PhilippinesOperations #GlobalTeam #Innovation #Growth #FutureIsBright #TeamWork #CompanySuccess #CEOVisit

🌟 Learn how partnering with iQor can transform auto loan financing! 🚗💼 Our partnership with a nationwide automotive lender boosted back-office support to achieve exceptional efficiency and accuracy in loan document review, helping the lender fund more vehicle purchases. 🔍 Business Opportunity: Improve dealer-to-consumer financing by enhancing accuracy, velocity, and efficiency. 🛠️ Solution: iQor deployed expert teams with deep product knowledge and rigorous training, achieving 99.3% QA scores and exceeding client goals. 📈 Results: Higher QA scores, improved velocity, and up to 40% higher loan conversion rates, helping our client close more deals and build customer loyalty. Discover how a strategic BPO partnership can elevate your business! Read more in our case study: https://lnkd.in/eeb5XU3Q. #iQor #AutoFinance #BackOfficeSupport #LoanFunding #CXExcellence #FinancialServices #DealerFinancing #SmileWithiQor

As Pride Month comes to a close, we continue to celebrate inclusivity and diversity at iQor. ❤️ Read below as team member Ash Garcia shares how they feel truly accepted, respected, and empowered within our vibrant culture. "iQor is about more than inclusivity. I have felt mutual respect within iQor's culture. I have felt more accepted when I joined iQor than at previous companies. It may sound cliché to others, but the perspective differs when experienced within. My personal experiences may just be a mere speck in a very colorful spectrum, a collection of experiences that iQor's LGBTQIA2S+ members share. Here at iQor, I am able to express myself freely. The company has many avenues celebrating gender equality and inclusivity. Opportunities are given to deserving individuals regardless of their gender identities and preferences. I am a living testament to this beautiful culture. I am very grateful that I am respected for my choices, expressions, identity, and preferences. I am able to inspire others. This company provides different platforms to express oneself. So, when iQor opened the door, I became more. I am not just tolerated: I am accepted, respected, and empowered." 🏳️🌈 #iQor #PrideMonth #CelebrateInclusivity #Pride #WorkplaceCulture

Today, we join in celebrating Pride Day at iQor, honoring the historic Stonewall Uprising of 1969—a significant milestone in the journey towards equality and acceptance for the LGBTQ+ community. At iQor, we take immense pride in the inclusive workplace we have built—a place where diversity is celebrated and every individual is respected and appreciated. On this special day, let us reaffirm our commitment to creating an environment where each person is empowered to thrive based on the quality of their character and their ability to contribute. Happy Pride Day! #iQor #PrideDay #HappyPrideDay

Ep. 81 of the Digitally Irresistible Podcast features bestselling CX author and founder and CEO of The Michelli Experience, Dr. Joseph Michelli. Early in life, Joseph was instilled with the idea that personal enrichment lies in making a difference for others. This driving force fueled his pursuit of a doctorate in clinical psychology and helped forge his success as a CX professional. Joseph established The Michelli Experience as a full-service human experience company helping business leaders attract and engage customers through leadership and management consulting, customer journey mapping, and more. A prolific author, Joseph’s most recent book is called “Stronger Through Adversity: World Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges.” His methods emphasize providing a customized approach for brands to boost positive customer engagement, resulting in delighted customers and driving brand success. Tap the link below to discover how Joseph leverages his LEAD framework to add irresistible value to the customer journey through an optimized combination of empathetic human interactions and efficient digital strategies. https://lnkd.in/eSQuPRmr #TheMichelliExperience #CX #CustomerEngagement #DigitallyIrresistible #SmileWithiQor

🎯 Elevate your customer support with an omnichannel strategy! 🎯 Today’s consumers expect seamless interactions across multiple platforms, and iQor’s omnichannel support services are designed to meet those expectations. 📈 In our blog, we share proven best practices for maximizing results with an integrated approach to customer support. Discover why an omnichannel customer experience scores higher loyalty and satisfaction. Learn how to transform customer interactions into a winning combination for your company. 💡 https://lnkd.in/ePyfypdK #iQor #OmnichannelCX #CustomerExperience #CX #CustomerSupport #Omnichannel #CustomerLoyalty #CustomerSatisfaction #DigitalTransformation #TechInnovation #SmileWithiQor