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Sony WH-1000XM4 Wireless Premium Noise Canceling Overhead Headphones with Mic for Phone-Call and Alexa Voice Control, Black WH1000XM4


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Brand Sony
Colour Black
Ear placement Over Ear
Form factor Over Ear
Noise control Active Noise Cancellation
Frequency response 2.4 GHz
Sensitivity 105 dB
Headphone jack 3.5 mm Jack
Model name WH1000XM4/B
Connectivity technology Bluetooth, Bluetooth 5.0

About this item

  • ACTIVE NOISE CANCELLATION: Premium noise canceling with Dual Noise Sensor technology
  • LONG BATTERY LIFE: Up to 30-hour battery life with quick charging (10 min charge for 5 hours of playback)
  • TOUCH SENSOR CONTROLS: Pause play skip tracks, control volume, activate your voice assistant, and answer phone calls.
  • SPEAK-TO-CHAT: Automatically reduces volume during conversations
  • SUPERIOR CALL QUALITY: Precise voice pick up combines five built-in microphones with advanced audio signal for clear calls
  • WEARING DETECTION: Pauses playback when headphones are removed
  • MULTIPOINT CONNECTION: Seamless multiple-device pairing

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Customer reviews

4.6 out of 5 stars
4.6 out of 5
47,833 global ratings

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Customers say

Customers like the quality and sound quality of the headphones. For example, they mention it's a great product, has excellent manufacturing quality, and the noise cancelling does seem to work well.

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4 customers mention "Quality"4 positive0 negative

Customers are satisfied with the quality of the headphones. They mention it's a great product, with excellent manufacturing quality. Some say the functions are very useful in general and the noise cancelling does seem to work.

"Super fine sound, excellent manufacturing quality. As expected - very happy." Read more

"It's nice, the functions are very useful in general and the noise cancelling does seem to work well...." Read more

"Product is brand new and works as advertised.However, I cannot seem to register it to the Sony website." Read more

"I got the headphones and all works well but I am not able to register the product for warranty in Singapore...." Read more

3 customers mention "Sound quality"3 positive0 negative

Customers are satisfied with the sound quality of the headphones. They mention that it has a super fine sound, excellent manufacturing quality, and the noise cancelling does seem to work well.

"Super fine sound, excellent manufacturing quality. As expected - very happy." Read more

"worthy and good sound" Read more

"...the functions are very useful in general and the noise cancelling does seem to work well...." Read more

sony is the best
5 Stars
sony is the best
worthy and good sound
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Top reviews from Singapore

Reviewed in Singapore on 29 January 2022
Colour: BlackSize: One SizeStyle: Headphones OnlyVerified Purchase
Super fine sound, excellent manufacturing quality. As expected - very happy.
Reviewed in Singapore on 29 November 2023
Colour: BlackSize: One SizeStyle: Headphones OnlyVerified Purchase
The media could not be loaded.
 worthy and good sound
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5.0 out of 5 stars sony is the best
Reviewed in Singapore on 29 November 2023
worthy and good sound
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Reviewed in Singapore on 13 October 2021
Colour: BlackSize: One SizeStyle: Headphones Only
hands down the best ANC headphones i have ever used. Bose QC35 is more comfotable though.
One person found this helpful
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Reviewed in Singapore on 5 May 2022
Colour: BlackSize: One SizeStyle: Headphones OnlyVerified Purchase
It's nice, the functions are very useful in general and the noise cancelling does seem to work well.
The sound quality is what you'd expect for such price, though it still need more time to break-in.

The touch control may not be the most responsive at times, and the ear pads are a bit stuffy in a hot summer day. Other than that, it's a properly nice earphone.
Reviewed in Singapore on 23 November 2023
Colour: BlackSize: One SizeStyle: Headphones OnlyVerified Purchase
Product is brand new and works as advertised.

However, I cannot seem to register it to the Sony website.
One person found this helpful
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Reviewed in Singapore on 8 July 2023
Colour: BlackSize: One SizeStyle: Headphones OnlyVerified Purchase
It started to off by itself n battery drains way faster than advertised after 3 months use.
Reviewed in Singapore on 26 May 2022
Colour: BlackSize: One SizeStyle: Headphones OnlyVerified Purchase
Very hot and heavy on the ears. No seller response.
2 people found this helpful
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Reviewed in Singapore on 16 July 2023
Colour: BlackSize: One SizeStyle: Headphones OnlyVerified Purchase
I got the headphones and all works well but I am not able to register the product for warranty in Singapore. Contacted the seller and they gave me a link to sign up for warranty with a local store.

Top reviews from other countries

Guilherme
5.0 out of 5 stars ótimo headphone
Reviewed in Brazil on 5 July 2024
Colour: BlackSize: One SizeStyle: Headphones OnlyVerified Purchase
Conforto e qualidade do som absurdos. Um dos melhores cancelamentos de ruído do mercado.
Theraphosa
5.0 out of 5 stars A Bargain at this Price point
Reviewed in the United States on 11 April 2024
Colour: BlackSize: One SizeStyle: Headphones OnlyVerified Purchase
I've had these earphones for a month now and I feel like they are the best noise cancelling headphones I have ever owned. My previous ones were an older model Bose and then a comparable Sennheiser.
My job requires that I do inspections in various industrial facilites.

My initial work is about five hours in an office, but the decibel level is still around 70dB. At that level, the Sony WH-1000XM4 remove about 95% of the ambient noise. Music, computer videos and telephone conversations are excellent. These headphones are very good at that level.
I next spend up to four hours inspecting out of the equipment floor. The noise level varies from around 78dB to 82dB. Not painfully loud, but it can cause short term hearing damage in short sessions, but 5hrs/day on a regular basis can permenantly affect your hearing. To give you a reference point, you would have to shout at someone standing about 3ft away for them to understand you. So it's not jet engine loud, but it's uncomfortable and in addition to hearing damage, long term exposure can raise your blood pressure and cause other negative effects on your physical and mental health. And yet, the level at which OSHA requires hearing protection is 85dB.
All this is to say that I take sound cancellation seriously, and I also take my music seriously too. These earphones are great on both fronts. I'm very comfortable at work and I can listen to my playlists and don't feel as if I have to turn up the volume to drown out the noise of the machinery. It's really pretty cool.
My total shift is about ten hours, and I feel no discomfort wearing these over my ears. I'm also bald, and there is plenty of padding on the band where it contacts the top of my head. I'm very happy with these, and even though I've spent more for earphones, I've never had a better pair for my needs.
The only downside is that they are not great when using them to make phone calls in a loud enviroment. I honestly didn't expect them to function great in that respect, but it would have been great if they did.
The app has numerous ways to customize your experience. More than I actually use. The adaptive sound kept changing the noise cancellation as I moved, so I turned it off. The Speak to Chat feature could be handy, but I occasionally sing along with my music and it would switch off the cancellation. So I turned that feature off also.
PROS:
Very comfortable to wear for hours at a time.
Very good sound cancellation.
Love that they pause the playback when you remove the headphones.
Great that just holding a hand over the right ear cup will turn off cancellation so you can have a conversation without removing your earphones.
Very good music reproduction. Bass is not quite true, but if it was really pronounced, I could adjust the equalizer.
The app is very good and has a lot of features, I was pleasantly surprised even though I don't need or use many of them. It's very helpful.
Love the ability to stay connected to two devices at the same time. My phone and my computer work well with the earphones.

Cons:
Sometimes I wish they were a little more snug (maybe I have a small head?)
The app is almost TOO helpful. It can take some trial and error to get everything set up as you like it.
I would prefer a more tactile controls. These require that you sweep a finger over the outside of the ear cup for volume and track control. It's actually very accurate, but I would still appreciate something that I could use while wearing gloves.

Overall, these are a total win, and a bargain at the price. You could probably get something just a shade better, but it would be at a significantly higher price. These are perfect for me and my situation. I would defintely buy them again.
79 people found this helpful
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Gabrielle
5.0 out of 5 stars Caro porém o melhor headfone que ja usei
Reviewed in Brazil on 8 September 2023
Verified Purchase
Estava com receio de comprar devido ao valor alto, porém assim que chegou o fone esse receio foi embora, isolamento de ruido impecável, som de ótima qualidade, conforto incomparavel.
Se esta com medo de comprar e se arrepender tenho certeza que não vai se arrepender, você sente ele sendo de boa qualidade, acabamento incrivel, cor linda. Só tenho coisas boas para falar deste fone.
Chegou no prazo e bem embalado!
6 people found this helpful
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Joce C
5.0 out of 5 stars Increíbles, simplemente increíbles.
Reviewed in Mexico on 28 February 2022
Colour: BlackSize: One SizeStyle: Headphones OnlyVerified Purchase
Review completo como consumidor y profesional dedicado al audio, si te da flojera leer, de entrada te digo que esto vale cada centavo, no lo dudes ni esperes, rompe el cochinito porque te lo estás perdiendo.

Ahora si para los que dudan de Dios:

Hace 3 años adquirí los MDR-XB950N1, mejor conocidos como los Sony Extra Bass. Sin duda fueron una compra demasiado buena, pasé de unos Skullcandy Hesh 2 a los Extra Bass y vaya que la diferencia es muy considerable.

Ahora, 3 años después decidí hacer un "upgrade", yo me dedico a la música, soy estudiante de la materia y me dedico al audio, la verdad es que no puedo llevarme mis audífonos de estudio fuera de casa, necesitaba unos que realmente ofrecieran buena calidad, portabilidad y facilidad de uso con mis aplicaciones. Encontré estos después de hacer un par de búsquedas en internet, los comparé con varias opciones y al final me decidí por comprarlos.

En primera debo decir que he quedado impresionado por la tecnología que traen estos audífonos. Puedes personalizar el audio acorde a tu oreja, así es, a la forma de tu oreja, Sony te pide que tomes un par de fotos para que se puedan analizar y proveer mejor experiencia, nunca en mi vida había visto algo así.
Desde que los abres se denota un producto bastante premium y que vale el dinero que se paga por él, ya que de hecho no es nada barato.

La experiencia de abrirlo es excelente, pero es cuando bajas la aplicación que empiezas a ver lo brutal de estas máquinas. De adelanto estos audífonos ya vienen con carga máxima, o al menos así fue en mi caso, no te pide que los cargues ni nada, funcionan desde que los sacas de la caja. Son extremadamente cómodos y si eres miope como yo y usas fierros para ver, estos audífonos no te van a incomodar en ningún momento.

No es que quiera advertir, sino más bien dar aviso de que por defecto los audífonos se oyen un poco flojos, el sonido está un poco saturado, y si te gusta escuchar música como el Heavy Metal o música clásica te quedas pasmado, no se oyen para nada como los Extra Bass que al salir de la caja otorgan un sonido fino y bien configurado. Estos no, pero entiendo por qué lo hacen, ya que como mencioné, la experiencia de verdad comienza cuando bajas la aplicación que tiene como mil opciones de configuración y optimización de sonido, así que prepárate para estar ahí unos 25 minutos de tu vida, que sin duda alguna por supuesto, lo valen.

Una vez que has pasado las optimizaciones, toca jugar con el ecualizador, yo recomiendo configuración 400: 1 1K: 3 2.5K: 7 6.3K: 8 16K: 5 Clear Bass: +5 o +7 para escuchar Heavy Metal y música clásica, aunque si eres fan de los medios tal vez quieras mover un poco más, pero como dije, esto es libre y Sony te prevé todas las herramientas para que esto quede sabroso.

Ya con todo listo, toca escuchar música, y ahí es cuando te da el golpe. Sabía que habría una diferencia entre los Extra Bass que tengo y los M4 que son estos, pero no sabía que realmente se fuera a notar tanto. Estos no son audífonos, son interfaces de audio andantes, además, Sony te regala una prueba gratis en cualquier servicio de restringe que contenga su servicio Sony Audio 3D, yo escogí Tidal, pero también puedes escoger otros 3 más, ahí aparece la opción.

De verdad que escuchar música en formato de alta calidad como es el FLAC que te ofrece Tidal es algo maravilloso, inclusive después de varios años escuchando lo mismo, logré notar varios elementos musicales extras que antes ni sabía que existían en la canción, ahí es cuando te vas para atrás, es como por fin escuchar las cosas sin filtro. También recomiendo el formato "Loss-less" de Apple music en caso de que sean usuarios de iPhone o solo para que tengan una tercera opción. Sea cual sea el servicio que escojan, se oye increíble, pero sin duda combinado con formatos de baja compresión esto se vuelve místico.

Claro que esto no es tan plano como unos audífonos de estudio, pero sin duda la experiencia se acerca bastante.

En conclusión, estos audífonos realmente son un producto bastante premium, te otorgan no solo alta calidad de audio, sino una experiencia tecnológica muy innovadora, además vienen con su porta audiófonos y cables correspondientes, son muy cómodos y portables. Los recomiendo al 100% no duden en adquirirlo para nada.
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Joce C
5.0 out of 5 stars Increíbles, simplemente increíbles.
Reviewed in Mexico on 28 February 2022
Review completo como consumidor y profesional dedicado al audio, si te da flojera leer, de entrada te digo que esto vale cada centavo, no lo dudes ni esperes, rompe el cochinito porque te lo estás perdiendo.

Ahora si para los que dudan de Dios:

Hace 3 años adquirí los MDR-XB950N1, mejor conocidos como los Sony Extra Bass. Sin duda fueron una compra demasiado buena, pasé de unos Skullcandy Hesh 2 a los Extra Bass y vaya que la diferencia es muy considerable.

Ahora, 3 años después decidí hacer un "upgrade", yo me dedico a la música, soy estudiante de la materia y me dedico al audio, la verdad es que no puedo llevarme mis audífonos de estudio fuera de casa, necesitaba unos que realmente ofrecieran buena calidad, portabilidad y facilidad de uso con mis aplicaciones. Encontré estos después de hacer un par de búsquedas en internet, los comparé con varias opciones y al final me decidí por comprarlos.

En primera debo decir que he quedado impresionado por la tecnología que traen estos audífonos. Puedes personalizar el audio acorde a tu oreja, así es, a la forma de tu oreja, Sony te pide que tomes un par de fotos para que se puedan analizar y proveer mejor experiencia, nunca en mi vida había visto algo así.
Desde que los abres se denota un producto bastante premium y que vale el dinero que se paga por él, ya que de hecho no es nada barato.

La experiencia de abrirlo es excelente, pero es cuando bajas la aplicación que empiezas a ver lo brutal de estas máquinas. De adelanto estos audífonos ya vienen con carga máxima, o al menos así fue en mi caso, no te pide que los cargues ni nada, funcionan desde que los sacas de la caja. Son extremadamente cómodos y si eres miope como yo y usas fierros para ver, estos audífonos no te van a incomodar en ningún momento.

No es que quiera advertir, sino más bien dar aviso de que por defecto los audífonos se oyen un poco flojos, el sonido está un poco saturado, y si te gusta escuchar música como el Heavy Metal o música clásica te quedas pasmado, no se oyen para nada como los Extra Bass que al salir de la caja otorgan un sonido fino y bien configurado. Estos no, pero entiendo por qué lo hacen, ya que como mencioné, la experiencia de verdad comienza cuando bajas la aplicación que tiene como mil opciones de configuración y optimización de sonido, así que prepárate para estar ahí unos 25 minutos de tu vida, que sin duda alguna por supuesto, lo valen.

Una vez que has pasado las optimizaciones, toca jugar con el ecualizador, yo recomiendo configuración 400: 1 1K: 3 2.5K: 7 6.3K: 8 16K: 5 Clear Bass: +5 o +7 para escuchar Heavy Metal y música clásica, aunque si eres fan de los medios tal vez quieras mover un poco más, pero como dije, esto es libre y Sony te prevé todas las herramientas para que esto quede sabroso.

Ya con todo listo, toca escuchar música, y ahí es cuando te da el golpe. Sabía que habría una diferencia entre los Extra Bass que tengo y los M4 que son estos, pero no sabía que realmente se fuera a notar tanto. Estos no son audífonos, son interfaces de audio andantes, además, Sony te regala una prueba gratis en cualquier servicio de restringe que contenga su servicio Sony Audio 3D, yo escogí Tidal, pero también puedes escoger otros 3 más, ahí aparece la opción.

De verdad que escuchar música en formato de alta calidad como es el FLAC que te ofrece Tidal es algo maravilloso, inclusive después de varios años escuchando lo mismo, logré notar varios elementos musicales extras que antes ni sabía que existían en la canción, ahí es cuando te vas para atrás, es como por fin escuchar las cosas sin filtro. También recomiendo el formato "Loss-less" de Apple music en caso de que sean usuarios de iPhone o solo para que tengan una tercera opción. Sea cual sea el servicio que escojan, se oye increíble, pero sin duda combinado con formatos de baja compresión esto se vuelve místico.

Claro que esto no es tan plano como unos audífonos de estudio, pero sin duda la experiencia se acerca bastante.

En conclusión, estos audífonos realmente son un producto bastante premium, te otorgan no solo alta calidad de audio, sino una experiencia tecnológica muy innovadora, además vienen con su porta audiófonos y cables correspondientes, son muy cómodos y portables. Los recomiendo al 100% no duden en adquirirlo para nada.
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390 people found this helpful
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Benoit l.
5.0 out of 5 stars Super comfortable, top music quality
Reviewed in Canada on 23 October 2020
Colour: BlackSize: One SizeStyle: Headphones OnlyVerified Purchase
I have a pair of Bose wired QC-35 so this is my base for comparison. I bought these because I was tired of having the cable in my way all the time.

Context: I use the XM-4 mostly with my laptop but they're also paired with my Galaxy S10. The only noises I have in my environment are my wife sitting about a meter away from me in our home office and she speaks very loudly when she is in a virtual meeting (and she has quite a lot of them and the keyboard clicks. So, noise cancelling is mostly used for surrounding voice.

Let's start with noise cancelling: The Sony XM4 have about the same noise cancellation quality as the wired QC-35 but the XM4 have a white noise that is a bit bugging me when I'm not listening to anything, just using them for noise cancellation while the QC-35 do not have a white noise and can cancel noise as well as the XM4. I mostly use noise cancellation because my wife is sitting about one meter away and she very often takes phone meeting and she speaks quite loudly. The XM4 and the QC-35 cancel about 60% of her voice so when I listen to music, even at low volume I don't hear her at all.

Sound: The sound is a bit better than the wired QC-35. The bass is deep and all the frequencies are crisp and clear. I can hear every single instruments very clearly so I can enjoy my music better than ever before. These headphones should definitely be able to satisfy the most demanding audiophiles out there. Also they can play loud enough to damage your ear drums which is pretty good for wireless headphones. The sound is as good whether it comes from my laptop or my Galaxy S10 phone.

Calls using my Galaxy S10: If I receive a call on my Galaxy S10 while listening to music on my laptop (or my phone), the XM4 will pause the music and ring in the headphones. A simple double tap on the touch sensor and I can answer the call or reject it by holding a finger on the touch sensor. The quality of the audio during calls is excellent; I can hear very well and I'm told that the sound on the other side of the conversation is very good. I never tried them in a noisy environment or outside when the wind is blowing but Sony states that the XM4 will cancel most of the ambiant noise to keep the other side of the call clean.

Features: I love the many features the XM4 offer. Here are a few features I particularly like: 1. When listening to music, I just have to take the headphones off and the XM4 will automatically pause the music thanks to the proximity sensor inside the left can. I simply have to put them back on for the music to start again. 2. When I listen to music and I want to talk to someone, I don't have to take them off, I just have to start talking and the music will automatically pause and the mics on the unit will make sure I can hear what's being said so I can carry a conversation without taking them off. Then, 15 or 30 seconds (configurable) after I stop talking, the music starts again. 3. Finally, the multiple commands I can use on the touch sensor such as volume up/down, next/previous song, fast-forward/backward and more. Another feature that is nice for those who want to use it is the integration with Alexa or Google assistant. However since I do not use any assistant, I cannot comment on this.

Comfort: I have regular size ears so the cups surround them completely and do not put pressure on any part of my ears. I was able to wear them for 9 hours straight (while wearing glasses) with one short break in the middle for lunch and I felt no discomfort. Comparatively, the QC-35 have about the same size cup but the leather on the QC-35 is more comfortable than on the XM4.

App: The Sony "Headphone" app is pretty good and complete, helping you customize your headphone sound and behavior very easily. You can configure an equalizer to adjust the sound to your specific preferences, customize the function of the second button on the left ear piece, turn on/off different feature of the XM4, update the firmware, and more. If your willing to give the app GPS location permission, you can have different configuration depending on where you are, home, office, commute, etc. This is a big one for me, I'm not forced to give GPS location permission to the app, contrary to the Bose Bluetooth headphone app. With Bose, if you don't give GPS location permission, you can't even pair your headphones! I won't comment on the location feature of the XM4 since I'm not using it but I'm happy I'm not forced to give this permission.

Cons: I had to think hard to find any cons but here they are. 1. I cannot use the headphones while charging but this is minor since the battery life is so long and you can use them with the supplied 3.5mm cord but without the mic function. 2. The cushions on the QC-35 are more comfortable, softer than the ones on the XM4. I've read a lot of reviews mentioning problems with TV sound so I tested my MX4 with my Samsung Smart TV; the pairing was easy enough but the sound was constantly choppy so I would not recommend them if you want to watch TV with them.

Summary: As far as I know, as of now these are the best wireless headphones on the planet! Great sound, feature rich and very comfortable but not recommended for TV watching.
17 people found this helpful
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