Amazon Warehouse Frequently Asked Questions
What is Amazon Warehouse?
Amazon Warehouse offers great deals on quality used, returned, pre-owned, or open box products. With all the benefits of Amazon fulfilment, customer service, and returns rights, we provide discounts on used items for customer favourites: such as smartphones, laptops, tablets, home & kitchen appliances, and thousands more. For each used product we sell, we thoroughly test the condition of the item and provide detailed descriptions to make it easier for you to make a decision.
Looking for great discounts on some of your favourite items? Or prefer buying used because it is better for the environment? Discover Amazon Warehouse used offers via our Storefront, search bar, or on product detail pages.
How do you evaluate a product's condition?
All of our products go through a quality check by us prior to being sold. We thoroughly test the functional and physical condition of each item and give the product a specific grade before selling it. We also inspect our products for missing accessories and packaging damage. Based on our quality check, each item will be assigned one of the four evaluations to describe its overall condition: “Like New”, “Very Good”, “Good”, and “Acceptable”.
How can I understand a product's condition?
Since each item is unique, we use detailed descriptions to help you better understand the item condition, by describing its appearance, functional qualities, accessories and packaging condition. We provide all the detailed information on the product condition right on the product detail page, to help you make your decision. Depending on the item condition, you will find that some items have even deeper discounts.