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- Why Mi Screen Protect: This Mi Screen protection plan provides coverage which includes screen replacement due to any kind of accidental breakage or damage on the handset.
- This plan Coverage begins when the Customer purchase the Plan for his Mobile Phone (“Device”) and ends on completion of one year from the date of purchase of the Plan (“Plan Term”). This warranty is applicable only on new XiaoMi product purchased at Amazon. Service charge of Rs.413/- inc. taxes is the admin fee collected by the ASC directly.
- The screen protection plan coverage is valid up-to 2 claims during the plan period. The plan will auto-activate within 15 days of the device purchase date. No cooling period is applicable & claim will be eligible from the date of device purchase.
- Minimal documentation is required from the customer during a claim, a one time Minimum deductible needs to be paid by the customer to XiaoMi Authorised Service Centre directly. Customers can cancel the policy maximum within 7 working days from the date of purchase.
- How to raise a claim: Schedule a service at your convenience from your Amazon account itself by navigating to Your Orders section in your Amazon account > go to the product order > click on Get Product Support > schedule an appointment. We use genuine spare parts & repairs carried out through Mi Authorized service centres.
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Offers
7 days Service Centre Replacement
| Replacement Reason | Replacement Period | Replacement Policy |
|---|---|---|
| Defective Item | 7 days from delivery | Redmi warranty policy (at Service Centre) |
| Physical Damage, Wrong and Missing Item | 7 days from delivery | Replacement |
Defective item:
Physical Damage, Wrong, Missing Items:
- Amazon may provide support via self-help guides or on call or at doorstep, as applicable.
- If this issue is not resolved, please contact Redmi or visit the Service Centre.
- Redmi will repair the product or provide a replacement or Defective certificate, as applicable. The time taken for resolution will be as per Redmi warranty policies.
- Please check for nearest Brand service center in your location. For details click here
Physical Damage, Wrong, Missing Items:
- Returns will not be accepted if it is an Open Box Delivery order
- Remote verification by image/video will be done by Amazon
Free Delivery
The product is eligible for Free delivery. Learn more
1 Year Warranty Care
1 year manufacturer warranty for device and 6 months manufacturer warranty for in-box accessories including batteries from the date of purchase
1-click Warranty support, on Amazon for malfunction arising from manufacturing defects.
Get Brand Authorized service, genuine parts and a paperless warranty claim experience through your Amazon account. Hassle free process with complete visibility to every step of your warranty claim
For claiming warranty, A) Go to Your orders section, B) Select the product, C) Click on Get product support and D) Schedule an appointment.
Read more
1-click Warranty support, on Amazon for malfunction arising from manufacturing defects.
Get Brand Authorized service, genuine parts and a paperless warranty claim experience through your Amazon account. Hassle free process with complete visibility to every step of your warranty claim
For claiming warranty, A) Go to Your orders section, B) Select the product, C) Click on Get product support and D) Schedule an appointment.
Read more
What is Pay on Delivery (Cash/Card)?
Pay on Delivery (Cash/Card) payment method includes Cash on Delivery (COD) as well as Debit card / Credit card / Net banking payments at your doorstep.
Top Brand
Top Brand indicates high quality, trusted brands on Amazon aggregated basis verified ratings, returns/refunds and recent order history at brand level.
Services Available
Service support is available with the product to make it ready to use. Service applicable on the product can be availed on the product detail page or during checkout. For Brand provided services, we will notify the brand once the product is delivered. Brand will subsequently contact to you to schedule the service. For paid services by Brands like AC installation the charges need to be paid directly to the brand technician we will initiate the request on your behalf
All services are listed below
All services are listed below
- Free installation and demo on Televisions. **Installation at the time of delivery available in select pincodes View details.Wall mount brackets are chargeable if not included in the box along with the TV
- Free Phone set-up service at the time of delivery is available in select regions. This can be availed during checkout by selecting a time slot that mentions "with setup".View details
- Free installation on Washing Machines and Refrigerator
- Paid Installations for Air Conditioners and Chimneys. For Brand provided AC installations, service charges will have to be paid to the brand technician directly
- Free assembly services for Furniture items requiring professional assembly
- Paid set-up service on Laptops and SSD
- Installation/Assembly &/or Set-up services are also available on Dishwashers, Security cameras, Cycles, Inverters, Soundbars
- Automotive support: Tyre installation, Engine oil change, Brake disk replacement etc. available in select pincodes
Amazon Delivered
Amazon directly manages delivery for this product. Order delivery tracking to your doorstep is available.
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