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Amazon may provide support via self-help guides or on call or at doorstep, as applicable.
If this issue is not resolved, please contact Samsung or visit the Service Centre.
Samsung will repair the product or provide a replacement or Defective certificate, as applicable. The time taken for resolution will be as per Samsung warranty policies.
Please check for nearest Brand service center in your location. For details click here
Physical Damage, Wrong, Missing Items:
Returns will not be accepted if it is an Open Box Delivery order
Remote verification by image/video will be done by Amazon
During on-call support, you may be prompted to upload an image for verification. Please visit the nearest Samsung Service Centre for product-related issues. Further support will be provided by the brand at their service centre as per their warranty policies.
Replacement Instructions
Keep the item in its original condition and packaging along with MRP tag and accessories for a successful pick-up.
The product is eligible for Free delivery. Learn more
1 Year Warranty
1 Year Manufacturer Warranty for Device and 6 Months for In-Box Accessories
What is Pay on Delivery (Cash/Card)?
Pay on Delivery (Cash/Card) payment method includes Cash on Delivery (COD) as well as Debit card / Credit card / Net banking payments at your doorstep.
Top Brand
Top Brand indicates high quality, trusted brands on Amazon aggregated basis verified ratings, returns/refunds and recent order history at brand level.
Services Available
Service support is available with the product to make it ready to use. Service applicable on the product can be availed on the product detail page or during checkout. For Brand provided services, we will notify the brand once the product is delivered. Brand will subsequently contact to you to schedule the service. For paid services by Brands like AC installation the charges need to be paid directly to the brand technician we will initiate the request on your behalf
All services are listed below
Free installation and demo on Televisions. **Installation at the time of delivery available in select pincodes View details.Wall mount brackets are chargeable if not included in the box along with the TV
Free Phone set-up service at the time of delivery is available in select regions. This can be availed during checkout by selecting a time slot that mentions "with setup".View details
Free installation on Washing Machines and Refrigerator
Paid Installations for Air Conditioners and Chimneys. For Brand provided AC installations, service charges will have to be paid to the brand technician directly
Free assembly services for Furniture items requiring professional assembly
Paid set-up service on Laptops and SSD
Installation/Assembly &/or Set-up services are also available on Dishwashers, Security cameras, Cycles, Inverters, Soundbars
Automotive support: Tyre installation, Engine oil change, Brake disk replacement etc. available in select pincodes
Service support is available along with product purchase for your convenience.
Many Brands provide the service themselves. For brand provided services we register a service request with the brand once the product is delivered. There might be additional charges in some cases for the services availed. Read more on Brand provided services
Amazon Delivered
Amazon directly manages delivery for this product. Order delivery tracking to your doorstep is available.
Service performed by trained technician at your scheduled date & time
Phone Setup: SIM & memory card setup
This service requires a stable internet connection (wifi/hotspot) from you. If internet is not available, data transfer and App installations will not be provided.
Data Transfer: Transfer contacts, texts & call logs from existing phone
Phone Demo: Live demo of commonly used features
App Installation (optional) : Install mobile apps for email, chat & travel (upto 10 apps)
Screen Protector (optional): Install any pre-purchased screen protector (It should be available with the customer at the time of service)
Purchase options and add-ons
Brand
Samsung
Operating System
Android 14
RAM Memory Installed Size
6 GB
CPU Model
Snapdragon
CPU Speed
2.2 GHz
About this item
16.39 Centimeters (6.5"Inch) Super AMOLED Display , FHD+ Resolution with 2340 x 1080 Pixels , 16M Colors and 90Hz Refresh Rate
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
Good one and its battery will lasts for 1 to 2 days for daily use and I will prefer this phone for daily uses and normal games.camera quality is average.Display is good. slightly High weight because of 6000mah battery.performance was good and this phone is value for money
In short i would not recommend this phone due to slow processing. Surprisingly switching between multiple apps , apps opening takes so much time person has to wait . When you are outside getting message " phone goes hot and background applications shut down:
As mentioned,Headset is not received in the box.Also instead of USB cable ,data cable with C to C end are received.So charging issue.Not happy with accessories provided.
Everything working very fine As it's first week- 2-3 times it's hanged which is now improved after its update as my friend didn't updated it after start using