Top critical review
3.0 out of 5 starsUpdate on this device
Reviewed in the United States on June 3, 2024
May/2024
Coming from Apple and Samsung I thought I will regret the decision to get this Cellular phone. I was wrong and I will never go back. This is the best phone you can have and you can save some money too. Everything is outstanding on it, Battery life for 2 or more days, then I can connect it to the charger for 20 mins and that's it, I don't have to worry anymore for Battery or charging times, nothing, a tremendous relieve for sure. I consider everything else better than previous phones and a better value than iPhone 14 pro max and Samsung S23 Ultra (My previous) so I can recommend it to anyone without any hesitation.
07/13/2024
Downgraded to 3 stars cause of Oneplus updates.
I used to love my OP12, but after the last update ( June-July/2024) this phone is a mess, extremely buggy, Gmail is frozen every 2 or 3 times I open it, I cannot hang up calls, sometimes the call does not go thru in or out, I have missed several calls from my work team and relatives as well, some apps are not working or stopped working in the middle of something. I had to buy an iPhone 15 in a rush to avoid communication issues both at home and work (Since I'm working remotely). It's been a very bad and sad 2-3 weeks till I decided to switch for good, I cannot wait for a month to the next update to see if everything has been fixed. This is an amazing phone and I loved it, also I have the Oneplus watch 2 and this is a killer combination, I did forget about chargers and charging time with this two and it is a shame that this is happening to this flagship. I think Oneplus must take note on this and never have the same mistake again, this is not a cheaper device either. Disappointed.
BTW I was using it on Google Fi (eSim) without issues till the last update.
Also, solutions: In crashed apps you have to close and reopen them, most of the time they are working again. No need to clear cache or anything else, at least I do not have to.
For calls: Worked for me to change the audio to Speakers during the call and then hang up, be aware that sometimes when you do it the phone app hang up by itself (It is randomly). I never tried the airplane mode, but some people say that is working too for this.
For missing calls, I did not find a solution, Google Fi customer service did not know what was causing it.