Amazon.com: Customer reviews: Apple iPhone 15, 256GB, Black

Top positive review

Great Deal

Reviewed in the United States on June 12, 2024

Upgraded from my iPhone 11 that was suffering due to poor battery health after many years of use. Was nervous about buying a refurbished iPhone but thought that Amazon is a trusted shopping center that I might give it a try to buy the new iPhone 15 for a discount through this seller. This iPhone 15 is a great upgrade. I watched a few videos online to make sure this phone was authentic and from my observation it is just like new. The phone came with 100% battery health and only 12 cycles on it. Battery works really well. Has a 5G connection and setting up the phone with my cell carrier Verizon was a breeze with e-sim feature. The phone came with a charger as well. The camera takes really great quality photos as well (Picture of the pink rose is the iPhone 15’s camera quality). You should expect to find all iPhone 15 features on this phone, including the Dynamic Island, if you so choose to purchase this refurbished model. The only fault on this phone is that it heats up every time I’m on a video call. However, through research it seems this problem might be the same with all iPhone 15 models through Apple. After my experience shopping for this new phone I would consider buying a refurbished device in the future with Amazon again as well. Such a great deal for a new phone.

11 people found this helpful

Top critical review

Critical reviews›

Jean Paul Rivera Berrospi

Come with issues

Reviewed in the United States on July 3, 2024

Quality is almost new. But sometimes the iPhone rebooted when I’m uses the camera. By internet show the panic log is a main error of iPhone main board. I scheduled an appointment in Genius Bar and they fix the problem sent my Amazon iPhone to repair because the iPhone has warranty. Take me long time to repair, luckily I had a backup iPhone if not I miss the phone and many calls too.

One person found this helpful

367 total ratings, 170 with reviews

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From the United States

Madeline

Great Deal

Reviewed in the United States on June 12, 2024

Service Provider: UnlockedColor: BlueSize: 128GBVerified Purchase

11 people found this helpful

Helpful

Toni Cromwell

Great phone! Customer service A+

Reviewed in the United States on May 8, 2024

Service Provider: UnlockedColor: PinkSize: 256GBVerified Purchase

I purchased this phone but had issues unrelated to the iPhone. I reached out to seller and was assisted by them with the issue that had nothing to do with the iPhone. The phone itself is in excellent condition, no scratches, perfect screen. I’m very happy with it. Best customer service I’ve ever had!

3 people found this helpful

Helpful

marlaw

Excellent Condition

Reviewed in the United States on May 22, 2024

Service Provider: UnlockedColor: PinkSize: 128GBVerified Purchase

My hesitation to buy this IPhone from Amazon’s renewed program was unwarranted. The phone arrived in excellent condition. The battery charged to 100%, showed 6 cycles and there were no bumps, bruises or knots that indicated hard use or wear and tear—just a barely noticeable nick on the screen. . Transferring data from my 11Pro to the 15 was fast and easy. The only challenge I experienced was installing the ESim card and my carrier helped with that. So far, I haven’t experienced problems with the applications I use most often. My tablet and watch connected easily and I have twice the capacity of my old phone. After reading about the renew program, I felt much safer than going through other Marketplaces where there is no guarantee for the product you purchase.Winning!

8 people found this helpful

Helpful

Tima

Battery health & appearance

Reviewed in the United States on June 22, 2024

Service Provider: UnlockedColor: BlackSize: 128GBVerified Purchase

I just received this phone today. I got as a gift for my brother. I never bought a used phone so I was stressed out at first.

The battery health is 100%, no scratches or anything, not even minimal.

Camera and everything else is perfect! I’d totally recommend this store!!

Helpful

Kat

Perfect

Reviewed in the United States on June 6, 2024

Service Provider: UnlockedColor: BlackSize: 256GBVerified Purchase

There is a TikTok creator that buys phones off of Amazon and at first I thought it was going to be very sketchy, but the phone was absolutely perfect! It said that it was in used excellent condition, but it was basically a brand new phone. I could not find any defects whatsoever and basically got a heck of a great deal for a brand new iPhone. Huge value for the money and excellent quality

8 people found this helpful

Helpful

Ricardo Lopez Borja

Best purchase ever

Reviewed in the United States on June 23, 2024

Service Provider: UnlockedColor: PinkSize: 128GBVerified Purchase

Not going to lie i was scared because it was my first time buying a refurbished phone, i bought this one for my wife and it came like straight out of factory, 100% battery life, 0 scratches, everything in perfect condition, i just saved myself 300 dollars, thankyou.

4 people found this helpful

Helpful

An Honest Buyer

Pretty good

Reviewed in the United States on July 4, 2024

Service Provider: UnlockedColor: BlackSize: 128GBVerified Purchase

Screen shows some pink lines in the sunlight but seems to work fine

Helpful

Leslie Berlin

Great features and battery life for iPhone users

Reviewed in the United States on June 5, 2024

Service Provider: UnlockedColor: BlueSize: 128GBVerified Purchase

It was time for me to upgrade my old iPhone 7 since it was not updating to the latest iOS. I researched and decided I got the best bang for my buck if I went for the iPhone 15 rather than the iPhone 13. The quality of the unlocked refurbished phone is outstanding. It's just like new except for the packaging. I especially appreciate the much longer battery life as my previous phone I had to recharge constantly during the day. On this one the battery lasts all day. I haven't had the opportunity to use the camera often but it seems there are a few nice options on there. The extra black space at the top of the phone shows any extra application you may be using in tandem with what's on the face of the phone. This is really handy, for example, if you're using the Google navigation and go away from that to check your messages.

2 people found this helpful

Helpful

Ian Hunter

Great Experience with fast shipping.

Reviewed in the United States on July 6, 2024

Service Provider: T-MobileColor: BlueSize: 128GBVerified Purchase

My renewed iphone came with very minimal defects (1 or 2 small one on the sides). Almost to small to notice. The screen was protected by a protector and also a sleeve on top of a plastic bag. The box it came in was secure on all sides and the phone was placed in a plastic holder. Ive used the phone for almost 2 days and have 0 issues or concerns. The phone only took 3 days to ship!

Helpful

Boltz

Anniversary gift- girlfriend loves it

Reviewed in the United States on July 4, 2024

Service Provider: UnlockedColor: PinkSize: 128GBVerified Purchase

Only 18 cycles. No scratches, no dents. Absolutely perfect. This phone is basically brand new but only paid $670 for a $900-$1000 phone (at time of purchase). Girlfriend loved it. Doesn’t come in Apple box, but that doesn’t matter, we throw them away anyways. I was worried as I never bought a phone online before, but this was perfect.

Helpful

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Apple iPhone 15, 256GB, Black - Unlocked (Renewed)

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