Top critical review
1.0 out of 5 starsNothing but junk
Reviewed in the United States on November 28, 2023
Update: So today I go to check my camera and find out my flood camera is off-line. I tried to reset it. I go through the troubleshooting steps and nothing. This camera is just dead. I’m done with Eufy cams! I purchased the floodlight Eufy cam and the Eufy pan cam. Nothing but junk! Their equipment looks attractive, but the technology is poor. These cameras don’t really function as advertise. Motion detection is horrible. Ai, what Ai? The cameras are unable to distinguish between humans, pets, and wind. Sometimes the cameras pick up nothing at all. The flood cam is an overpriced piece of junk. The floodlights rarely come on. I thought they were supposed to function like floodlights whenever the motion detects motion the floodlight should come on, but they don’t. Sometime they come on, but most of the time they don’t come on. Honestly, Wyze cameras function better than Eufy. I know because I put them to the test. Now I am going to pack this floodlight back into the box and return it back to Amazon. I’ve already purchased a new floodlight camera by another brand. I won’t be using Eufy products anymore. People depend on cameras for their personal security. We are so busy with life and don’t have time to be playing around with these cameras or playing around with our lives. I wanted to like this camera because I like how it’s designed but the technology is just not there. So far all Eufy has developed are good looking products that lack functionality. I’m so glad the return window is still open else I’d be out of over $200.
Installing this camera was not a problem. The video quality is pretty good. Eufy Local Ai motion detection needs improvement. Motion detection is detecting my little 12lb. dog as a human. Also, floodlights take too long to turn on when motion is detected. My major problem is the app. The app needs improvement! Eufy needs to separate scheduling and Geo fencing from mode change. A user should be able to switch modes with scheduling and Geo fencing still running in the background. Currently, the app doesn’t function like that. You have to pick one or the other. So throughout the day, I have to go into the app and switch modes, depending on if I’m at home, if I’m in bed, or if I’m away. Scheduling only works for someone who has the same schedule every day for coming home or leaving home. You can’t use scheduling while you’re using Geo fencing and I think that’s ridiculous. I can simply do it with my Wyze cameras. It’s too much work having to switch between modes throughout the day. With my Wyze cameras, I don’t have to do that. I would love to keep this camera because the video quality is decent. However, until they improve the scheduling feature in the app, I’m probably going to have to return and go with Wyze.