Top critical review
1.0 out of 5 starsI had to replace this phone after 3 months of use
Reviewed in the United States on February 13, 2024
I think this phone is a proof that Samsung has become worse in quality than budget brands.
1) This phone de facto doesn't have a camera. I'm saying this because the quality of pictures is so bad that I don't consider this phone to have a camera at all. This camera takes legible pictures only in the most perfect of the perfect lighting conditions, and even then not always. Several times I lost important information that I needed for later use because I took pictures (many of them) of the same page, only to find later that all of them were fuzzy to the point of being illegible. I've never seen such a poor quality of camera before. And I've had numerous other brands: Huawei, ZTE, Xiaomi. How can Samsung be worse that all of those budget companies? Well, turns out it can.
What's also strange about this camera is that before it takes pictures, I see the image as always fuzzy. So when you are taking pictures you can't even know what the picture will look like because the image is always fuzzy before you take that picture. Again, it a bug unique for this phone, and no cheap brands I used before ever had it.
2) The back of this phone is made of such a cheap material that after just 3 months of use it already has noticeable scratch/peel on it. I've been using the above mentioned cheap brands for years, never encased them in any covers, and they all looked like new. So in this feature Samsung is also worse that the cheap budget brands.
3) On the second month of use, the phone started to lag constantly.
4) Maximum sound available is so weak that I can barely hear incoming messages and calls notifications from another room. Videos can only be heard a couple of steps from the phone. Another bug I see for the first time.
Realizing that I don't even have a camera to shoot important info on the go with this phone, I replaced it after 3 months. A gave a try to Samsung Galaxy 10 Plus, also bought on Amazon. It was brand new, and it's not a budget phone, but it already had the weakest battery I ever had in my life, much worse than all those cheap brands I tried.
After 2 gross disappointments with 2 Samsung phones, I lost my belief in Samsung. I also became clear why Samsung is for the first time behind Apple by smartphone shipments in 2023 after being a leader for 13 years. I think it's a company in a serious decline that still tries to charge a lot of money for its products just because of its past glory. I think I'm done with Samsung phones.