Amazon.com: Customer reviews: Apple iPhone 14 Plus, 128GB, Purple

Top positive review

Great refurbished phone!

Reviewed in the United States on July 6, 2024

This phone came in excellent condition! The screen has very very minor surface scratches (which honestly might be a screen protector—I haven’t been able to check yet because my nails are too thin and damaged after an allergic reaction). The battery health is 100%. It was a breeze to set up! I did have to go into metro for the eSIM because my iPhone 11 was too old but that’s not the seller’s fault lol. I saved sooo much money going through Amazon. I went into metro to see about an upgrade and the same phone would’ve cost like almost $800 plus tax, even for someone who’s been a customer for 5 years without an upgrade in 3 years. They refused to give me a discounted rate, which I found to be ridiculous—I suspect because I am locked into a $35/mo plan and they wanted me to switch to the $70/mo plan for the upgrade price. Yeah right lol. I highly recommend going this route. You will save so much money in the long run.

Top critical review

Critical reviews›

Madison Waldrop

Screen looks replaced and damage on corner

Reviewed in the United States on July 2, 2024

I bought this phone after losing the exact one while floating in the river. The phone was listed as EXCELLENT condition which translates to brand new in my opinion. If there are any scratches or dents it should be listed as LIKE NEW. The battery life is also at 97% and the phone seems to heat up quickly, so something I need to keep an eye on.

The phone was a little dirty. Dirt on the front facing microphone and on around the bottom like what you would see when you take the case off the clean it and there is dirt on the exposed areas. Again, excellent condition is equivalent to brand new, and it should be cleaned.

The part that concerns me is the screen. It looks like it has been replaced. On one side the screen is slight raised and on the other it is flush with the metal casing. If it has been replaced, I should have been notified as it impacts the water proofing or water resistance.

1,627 total ratings, 653 with reviews

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From the United States

Jennifer Grace

Great refurbished phone!

Reviewed in the United States on July 6, 2024

Service Provider: T-MobileColor: PurpleSize: 128GBVerified Purchase

Helpful

Carle Todd

First impression

Reviewed in the United States on May 29, 2024

Service Provider: UnlockedColor: StarlightSize: 128GBVerified Purchase

Just got my device yesterday, the device looks pristine overall on the outside. Battery health was 100%. My only issue I noticed so far is the keyboard sensitivity seemed off, It wasn’t typing as well as it should, and was skipping letters when I typed. but I just discovered it came with a tempered glass screen protector on it already and I had put another one over the top of it upon set up, not realizing it. So it had TWO layers of glass on it preventing proper touch sensitivity. Once I removed one of them it works perfectly. SO, buyers be aware that your phone may come with a tempered glass screen protector already lol which is very nice of the seller to add. The original screen had minimal marks on it under the glass. No scratches or issues otherwise. 10/10 satisfied with the device so far. But today is day one of me fully using it. Will update if that changes later.

17 people found this helpful

Helpful

Teresa

Awesome iPhone 14 Plus

Reviewed in the United States on June 22, 2024

Verified Purchase

This refurbished phone has been money well spent! It looks brand new. I love the yellow color and so bought a matching yellow case. Battery holds a charge much longer than my other phone did and best of all, it didn’t come with bloatware as did my previous one. The 2 speakers sound fantastic, even my husband remarked how great they sounded when I played a video. I highly recommend buying refurbished phones from Amazon when looking for a different phone.

2 people found this helpful

Helpful

Nathan

Came in pretty good condition works good

Reviewed in the United States on June 4, 2024

Service Provider: UnlockedColor: MidnightSize: 128GBVerified Purchase

92% battery and looked almost brand new however upon some inspection I did notice a scratch/crack but it wasn’t very visible at all pretty much always goes unnoticed so isn’t really an issue. Would be 5 stars but the scratch is def visible even far away when the screen is white like being on google or something

3 people found this helpful

Helpful

leecmorgan

Good for the price

Reviewed in the United States on July 6, 2024

Service Provider: UnlockedColor: PurpleSize: 128GBVerified Purchase

I needed a separate phone for work related things and this was perfect. Came unlocked, with a new adapter and charging cable. iPhone battery health is at 93% which is a bit more than I figured it would be. Sound is good, screen had no markings and the camera looks great. Overall a happy customer.

Helpful

Kaleb Thompson

I have no regrets!

Reviewed in the United States on June 3, 2024

Service Provider: UnlockedColor: BlueSize: 512GBVerified Purchase

I was initially a bit nervous about buying a refurbished phone here, but this exceeded my expectations. Phone battery health was 100%. Speakers worked. Everything was up to standard, pretty much just a new phone! Definitely saved money buying refurbished too. The screen protector definitely was not the best, but buy a new one and a good phone case and you’re pretty much all set. No visible cracks or scratches.

5 people found this helpful

Helpful

Kayla Adkins

Beautiful phone, works amazing but did take a long time getting all set up!

Reviewed in the United States on July 3, 2024

Service Provider: UnlockedColor: BlueSize: 256GBVerified Purchase

I just received this phone today and I am very happy with it. My only complaint would be that as soon as I started the process of transferring my old phone apps &everything else, I was made to do a software update and it literally took over 2 hours and during that time I could not even use my old phone either. I would suggest that you choose a good time when you do not absolutely need to use your old phone. I also did have difficulty getting my SIM transfer done and after 2 separate phone calls with Straight Talk I was starting to worry that my account would not work with the ESIM but I finally got it all figured out. I’m very happy with the phone and just wanted to let others know that it can be a process but it is definitely worth it in my opinion.

2 people found this helpful

Helpful

Caitlin Grapentine

Looks pristine!

Reviewed in the United States on April 20, 2024

Service Provider: UnlockedColor: BlueSize: 128GBVerified Purchase

This iPhone looks and feels brand new as if I went to Apple and bought one directly there myself! I only see one tiny scratch on the screen that you can’t notice unless you are looking for it, which will be completely concealed with a glass screen protector. I transferred easily with the digital eSim by having my old iPhone right next to it and it did everything with a few taps and my passwords. I didn’t have to contact my provider and it took about 20 minutes to complete all the transfer and get 5G working, which is much quicker than I expected it to setup. The battery arrived with 100% maximum capacity, and completely unlocked as described! Bluetooth and all the equipped features are working so no complaints at all on quality! I would actually consider this to be in even better quality than described.

Extra kudos to the seller for prompt shipping, and sending me an amazing device at a great price!! If I need to buy a device again anytime soon, I will be a repeat customer!

22 people found this helpful

Helpful

Alyssa

I like the phone

Reviewed in the United States on June 12, 2024

Service Provider: UnlockedColor: PurpleSize: 128GBVerified Purchase

I like the phone, however it came with a small scratch in the screen. I just put a screen protector on it and it hasn’t gotten worse. They offered to have me send it back and replace it but I had already switched my service over to it and had to send in my old phone for a credit. They gave me $50 back even though that wasn’t enough to get the screen fixed.

Helpful

Ryan Tow

iPhone 14 Plus is a must

Reviewed in the United States on June 29, 2024

Service Provider: UnlockedColor: BlueSize: 128GBVerified Purchase

If your looking for a big screen and great sound and if your looking for a great deal on it and the IPhone 14 Plus is a way to go it’s wroth it!

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