Amazon.com: Customer reviews: Apple iPhone 13 Pro, 512GB, Sierra Blue

Top positive review

Excellent 100% Battery Health

Reviewed in the United States on June 2, 2024

Received my new iPhone in record time! No problems activating the phone. Glad I decided to purchase. The phone was very clean and in pristine condition. No detectable scratches on the screen and no scuffs. I am very pleasantly surprised and completely satisfied so far!

4 people found this helpful

Top critical review

Critical reviews›

Kathy Manley

Buyer Beware

Reviewed in the United States on June 23, 2024

Wanted to replace a phone my wife lost on a roller coaster. She didn’t want the latest iPhone so we opted for a “premium renewed” phone. I rolled my eyes as I wrote the quote.

This was a regrettable, terrible decision. There were many problems with the phone, but I will describe the two biggest issues. First, the power button didn’t work correctly. It became stuck in the pressed position after being pressed a few times. This lead to a constant cycle of the phone restarting. Once the recycling stopped, she didn’t dare try to lock the phone.

The second issue is the lens cover came off one of the lenses. The phone wasn’t dropped or mishandled. The cover just fell off and it will not stay in place. Just imagine how much water could have made its way into the phone even if the lens cover had not fallen off.

We are returning the phone and just paid a little more for a new phone that will give us peace of mind. When we asked the amusement park about the phone my wife lost, they said we likely would not get it back. I wonder if her lost phone will make its way to this process.

We love Amazon, but we won’t do this again.

7 people found this helpful

1,718 total ratings, 602 with reviews

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From the United States

DCal

Excellent 100% Battery Health

Reviewed in the United States on June 2, 2024

Service Provider: UnlockedColor: Sierra BlueSize: 512GBVerified Purchase

4 people found this helpful

Helpful

Kat

Worth the money

Reviewed in the United States on May 21, 2024

Service Provider: UnlockedColor: Sierra BlueSize: 128GBVerified Purchase

Very good product. Clean, no scratches or other damage, and camera works great. Battery is 95%. Would highly recommend

5 people found this helpful

Helpful

Caddy Ed

Great Phone

Reviewed in the United States on June 7, 2024

Service Provider: UnlockedColor: SilverSize: 256GBVerified Purchase

At first, I was very skeptical about ordering a phone that’s two years old, but I wanted a physical Sims card and Apple stopped making Sims cards after the 2013 phones, first thing I did was turn it on and looked at the battery. the battery is still at 100% of life which means this phone was barely used or never used it in perfect condition. I’m so happy with the purchase. I’m so glad I did this now. I can switch Sims cards from different phones brands and not have to be on e sims

2 people found this helpful

Helpful

Kathy Manley

Buyer Beware

Reviewed in the United States on June 23, 2024

Service Provider: UnlockedColor: GraphiteSize: 128GBVerified Purchase

7 people found this helpful

Helpful

Almost perfect. Decent value

Reviewed in the United States on May 17, 2024

Service Provider: UnlockedColor: Alpine GreenSize: 128GBVerified Purchase

Review for 13 pro “renewed PREMIUM “
Phone seems to be totally functional, is cosmetically in great condition, no visible damage. My only complaint is that the battery is not new. I received it with 91% maximum capacity battery health. You actually pay extra for that “premium” condition to receive one above 90%. . You are not told if the phone has any replacement parts or if it has been repaired. I think this should be transparent. I feel at ease because of the generous 1 year window to return or replace. I haven’t read the fine print but I believe outside of physical damage you caused to the phone, you can exchange or return it if any problems arise. I feel like the screen isn’t as responsive and precise to touch and that the speaker is very quiet. My boyfriend has commented to me that he cannot hear me as well when I am using speakerphone to call him since I got the new phone.
As far as the model I don’t see a gigantic difference between one and the 11 model. The battery might last slightly longer and the camera has better zoom capabilities. I think that the max brightness of the screen is a little brighter. The price I paid is very comparable and competitive with the big sites that sell refurbished phones. Definitely cheaper than Apple of course but when you buy their refurbished phones you get a new battery and guarantee it has all Apple parts.

4 people found this helpful

Helpful

Rinzler

This phone looks good

Reviewed in the United States on May 3, 2024

Service Provider: UnlockedColor: Sierra BlueSize: 256GBVerified Purchase

Delivery is fast. There are some very small scratches on the screen. This phone was not a brand new iPhone, it was a replacement unit by Apple, produced in April 2023. And there is a repair history. But it looks good.

2 people found this helpful

Helpful

Rick

Great used iPhone

Reviewed in the United States on June 28, 2024

Service Provider: UnlockedColor: Sierra BlueSize: 128GBVerified Purchase

The quality was as describe. A tiny blemish on the edge of the screen and it isn’t even noticeable. Great savings.

Helpful

Kindle Customer

So far so good

Reviewed in the United States on June 13, 2024

Service Provider: UnlockedColor: SilverSize: 128GBVerified Purchase

So far I’m happy with my purchase, I have no issues with the phone. battery-was 90% for now I have no issues and i have 1 year warranty. And I like the phone. And I have nothing but good experience with Amazon for many years now.

Helpful

Magnus

Refund was promptly issued

Reviewed in the United States on July 1, 2024

Service Provider: UnlockedColor: Sierra BlueSize: 256GBVerified Purchase

A few weeks after purchase I took the used iPhone to the Apple store because of a Wi-Fi connectivity issue I could not resolve. Store ran the S/N and said 4 months prior to my purchase someone (previous owner?) had taken it to Apple and Apple determined that an internal component needed replaced for $450 to restore the phone's Wi-Fi. The battery health was also mediocre - I believe 86%. I initiated a return on a Friday, following Tuesday (2nd attempt) UPS picked up the phone, my refund was deposited 3 days later on Friday. Several posted comments about delayed refunds concerned me, but my refund came very quick. Kudos to Amazon for great customer service - as usual. My daughter purchased 2 of these used Amazon iPhones and got great phones - it's hit or miss. The phone I received looked beautiful and would have been a great deal - if not for the Wi-Fi issue... I advise to just ensure you give the phone a thorough inspection when you receive it.

Helpful

Neal

Good apple product - Straightalk deployment issues

Reviewed in the United States on June 8, 2024

Service Provider: UnlockedColor: Sierra BlueSize: 512GBVerified Purchase

After confirming with Straightalk that the refurbed unlocked 13 Pro would interface with their service the Str8talk agents were unable to get the number transferred. They blamed it on the phone, so, I had to return the phone. HOWEVER, when I went to the Apple store and purchased a Brand New iPhone 15 they had the same exact issue. After 2 hours the Apple agent decided to allow the phone to stay powered off for over 2 minutes the service connected. I am convinced had I tried that with the 13 Pro it would have worked. Bottom line is STr8Talk cost me about $500. I would not hesitate to buy from Amazon Renewed again.

Helpful

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Apple iPhone 13 Pro, 512GB, Sierra Blue - Unlocked (Renewed Premium)

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