Top critical review
3.0 out of 5 stars1st order = low quality replacement screen; but returned/swapped for good phone
Reviewed in the United States on April 18, 2024
Initially, we got a phone from this vendor that was a dud (for us). We returned it and tried them a 2nd time. The 2nd phone seems a decent deal.
For the first phone (iPhone 13) we received:
The battery life on the renewed phone was fairly good - at 94% of original capacity. This had been an issue with phones from this vendor per other reviews but was not an issue with ours. However, this renewed phone had a non-Apple replacement screen that was noticeably low in quality - grainy, with colors dulled, and it cut off part of the display area. Touch responsiveness was bad. Given Amazon pledge that the product was "professionally inspected and tested by Amazon-qualified supplier," I feel the substandard screen should have been spotted and the lower quality disclosed. My family member and my time were wasted by this attempt to pass off a lower quality solution. Return process was easy, although it did require a trip to the UPS store.
For the second, replacement (iPhone 13) phone:
The replacement for the returned 1st phone arrived quickly. The battery life seems great (100% of original capacity). The screen this time is MUCH better than the low quality screen on the original phone. The case has some scratches and a dent on the ring surrounding one of the camera lenses, but the lens seems unaffected. All in all, a fair price for used phone. Working well after a month of use.
