Top critical review
1.0 out of 5 starsDon't pay for a product designed to break
Reviewed in the United States on March 21, 2024
These are designed to break, I own a dog business and need to vacuum lots of dog hair in order to keep up with our cleaning standards and have stuck with the hoover brand for the last 20 years. Please note I purchase about 3-5 vacuums a year. The past few years the hoover brand has been awful, we are only getting a few months out of these vacuums, whereas before we could get almost a year. They are fully designed to fail and to be replaced for an average consumer every two years or now less. These two new vacuums failed within 2 months and unfortunately hoover's warranty is designed to inconvenience you and make the replacement process difficult. This will be my last hoover vacuum I buy, I won't support a company that produces cheap defective products designed to break and fill landfills. I would have been a dedicated hoover buyer which I was for 20 years but it is clear their profit is more important than a good product. I am now using the shark vacuum (amazing and sturdy) and switching to a metal vacuum at work, that allows me to replace parts as they wear down (Sanitaire). PS, we got the asurian insurance knowing that the vacuum was going to break but we have now learned you can only utilize that once the hoover warranty has expired, all of it is scammy.