Amazon.com: Customer reviews: Samsung Galaxy S21 Ultra 5G, US Version, 128GB, Phantom Silver

Original Review:
>>>This brings the overall rating to one (1) star. So much for the much lauded Samsung Galazys21 camera. Tried everything I could find on the Internet to help the issue - to no avail. Turns out I've just joined the club of the unhappy s21 owners, their name being a legion, who have the same problem. Can't do anything except maybe tap the screen a couple of times to get it in focus. Gotta do it each time you want to take a picture. Some flagship, huh? :-( >>>

Received replacement yesterday, camera works OK now. Phone in great shape. Communication with Seller was great. Seller was easy to contact and deal with. Thank you so much!

3 people found this helpful

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Roger

Great value!

Reviewed in the United States on May 13, 2023

Size: 128GBColor: Phantom SilverService Provider: T-MobileProduct grade: RenewedVerified Purchase

Phone is like new! A nice upgrade from my Samsung Galaxy s8!

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Angel

Warning: Camera failed

Reviewed in the United States on November 30, 2023

Size: 128GBColor: Phantom SilverService Provider: T-MobileProduct grade: RenewedVerified Purchase

I am absolutely livid. I received the S21 ultra today after much anticipation and although it was in pristine condition the camera, the feature I was most excited about refuses it work. I have done every update, diagnostic test, settings reset, data reset, cache wipe you name it under the sun and it still will not function. Obviously the camera is what makes this a flagship phone. On all diagnostics or 3rd party apps the cameras work it is application itself that cannot seem to function. I have spent hours attempting to troubleshoot this to no avail. Proceed with caution when ordering.

Edit: I contacted the seller and they were very curtious and offered a replacement phone. This raises my overall review as despite cracking with occurred during shipping which I previously left unmentioned as this is not the refurbished fault they agreed to a replacement ASAP :)

2 people found this helpful

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So far so good

Reviewed in the United States on October 16, 2023

Size: 128GBColor: Phantom SilverService Provider: T-MobileProduct grade: RenewedVerified Purchase

Everything works well. The phone appeared in perfect shape and everything is working properly.

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Adriana Ledesma

Feliz

Reviewed in the United States on July 8, 2023

Size: 128GBColor: Phantom SilverService Provider: T-MobileProduct grade: RenewedVerified Purchase

Laberdad llotambien estoy muy contenta conmitelefono

One person found this helpful

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Jason

Great refurbished phone for the money

Reviewed in the United States on March 30, 2023

Size: 128GBColor: Phantom SilverService Provider: T-MobileProduct grade: RenewedVerified Purchase

Can't go wrong with Samsung flagship phone.

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Bad flash.

Reviewed in the United States on January 20, 2023

Size: 128GBColor: Phantom SilverService Provider: T-MobileProduct grade: RenewedVerified Purchase

The camera is amazing just as expected from Samsung. The flash is a different story. It has a haze to all pictures taken with the flash on.

One person found this helpful

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Aundria D Granger

Renewed S21 ultra

Reviewed in the United States on May 25, 2024

Size: 128GBColor: Phantom SilverService Provider: T-MobileProduct grade: RenewedVerified Purchase

The phone arrived in excellent condition and has been working flawlessly for the past week. The memory capacity is also very high. This was my first renewed purchase and aside from a slight shipping delay I have been very pleased with the process and would recommend this option for any who are looking for a reasonable price for current or not too old phone.

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rottenone1

Company came through

Reviewed in the United States on April 13, 2024

Size: 128GBColor: Phantom SilverService Provider: T-MobileProduct grade: RenewedVerified Purchase

Bought the phone at great price and it looked and worked great until return period ended. It took a few emails ,but company backed up its product and we did replacement after the 90 days. They didnt have to, but they stood tall and took care of it. New phone is very nice. Restored my faith in them

2 people found this helpful

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