Amazon.com: Customer reviews: Apple iPhone SE (2nd Generation), US Version, 128GB, Black

Top positive review

Just as described!

Reviewed in the United States on June 3, 2024

Out of the box it did not have any flaws or scratches. The glass protector was not sealed properly but that was not a biggie for me. Connected to WiFi right away, fired right up when I installed my SIM card from my old phone. All specs are as described, works great. I’m very happy with it, everything I needed and wanted . I got the 128g version and it blows away my old iPhone se 1st gen 16g by miles! It was truly unlocked and ready to go! When I need another in tears to come, I’m definitely getting it here. Great price and I couldn’t be more satisfied.

12 people found this helpful

Top critical review

Critical reviews›

Lorna Williams

After 3 months of Usage…

Reviewed in the United States on May 12, 2024

I bought this phone only 3 months ago (February 2024) and while the phone at first had absolutely no issues I’m now experiencing multiple issues with this phone that should not be happening within only 3 months of having the device.

For example:
• Auto capitalization is toggled “on” but still fails to capitalize words correctly. Autocorrect doesn’t work properly as-well which makes it harder and longer to type on anything.
• Home button and device glitches and doesn’t show certain widgets on screen (they all go black colored and unusable).
• fingerprint malfunctions and doesn’t scan properly no matter how many fingerprint restarts I make. It makes it very hard to get my passwords and opening my device.
•Battery came degraded and obviously became more negative overtime. Dies within 3 hours of usage to this day.

There are little to no amazing things about the phone anymore. Only positive feedback I have is that it still does work overall as a very cheap burner phone. It still can text and call, it still is functional besides some glitches and the camera still works properly. There still is appropriate space on the phone for photos and apps so I can’t complain too much. I am getting another phone soon to replace this one and this one will be my back up iPhone.

4 people found this helpful

17,973 total ratings, 4,838 with reviews

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From the United States

Mike

Just as described!

Reviewed in the United States on June 3, 2024

Size: 128GBColor: BlackService Provider: UnlockedProduct grade: RenewedVerified Purchase

12 people found this helpful

Helpful

DaisyFiddler

Great phone, great price, needs to have IMEI number printed

Reviewed in the United States on June 18, 2024

Size: 64GBColor: WhiteService Provider: UnlockedProduct grade: RenewedVerified Purchase

This phone looked great, charged up great. It hold a charge pretty well, for an older iphone.
I did spend sometime talking to Amazon customer service because the phone did not come with an IMEI number printed anywhere on the box or the paperwork. Our carrier, in order to determine if the phone was suitable needed this number. I was given a method to do that, by Amazon customer service but could not get the IMEI number. The person that I spoke with from Amazon was amazing and very helpful, and really tried to get me the IMEI number from the 3rd party seller. I believe that never happened.
From some of the reviews of this phone I was lead to believe that this phone came equipped with the eSim capability-- which was not so.
I talked to my carrier who told me to swap the Sim from the old phone (Android) into the new iphone. Cracked the Android's case and found the Sim card was too big and thick to fit into the iphone. I then ordered a Sim card from my carrier--(3 days wait) . The Android (really old) phone would not download the Move to IOS app. With the new sim, I got it going, and have manually repopulated the apps I was using.
It is working great now. My thanks to all the great efforts of Amazon customer service!
My lesson learned: don't let your Android phone get too old.
Maybe the 3rd Party seller lesson learned: include the IMEI number printed somewhere!

5 people found this helpful

Helpful

Amazon Customer

Great Condition, Good Price.

Reviewed in the United States on July 4, 2024

Size: 64GBColor: WhiteService Provider: UnlockedProduct grade: RenewedVerified Purchase

I have always been hesitant to purchase a refubished/renewed electronic device, but this iPhone SE has changed my mind. The phone arrived quickly, is asthetically pleasing and is working great.

I have never bought an iPhone before due to the cost, but have always appreciated their small, slim design. Now that I have seen this renewed iPhone at an affordable price (I bought it for my husband, a long time iPhone user) I may very well consider buying a renewed iPhone for myself in the future.

2 people found this helpful

Helpful

Midrange Budget friendly IPhone SE (2nd Gen),128gb

Reviewed in the United States on July 5, 2024

Size: 128GBColor: BlackService Provider: UnlockedProduct grade: RenewedVerified Purchase

At the moment, iPhone SE series has 3 iterations of this line: 1st generation (2016 release) , 2nd generation ( 2020 release) and 3rd generation (2022 release)

One of our family member was looking for an economical iPhone with a similar price range as many Android devices. The iPhone SE seemed to fit that category of midrange, semi budget friendly. This 2nd generation iPhone SE was in the low $400 range, brand new. Waited a few years for the price to drop as other new iPhones were released. With the added bonus of ordering through Amazon renewed program, it further decreased the cost, at least 50%+ of the original cost.

iPhone 2nd Generation is effectively based on iPhone 8 design great for those looking to upgrade from iPhone 8 or older phones.

Quality of the phone when received: physically the phone looked in great condition, didn’t detect any scratches. Worked & functioned normally, good battery health, 89%, fits the need of taking pictures & videos as well as internet access.

In summary, a good value low cost and still decent quality phone for basic purposes.

One person found this helpful

Helpful

Amazon Customer

Good stuff for cheap

Reviewed in the United States on May 21, 2024

Size: 128GBColor: BlackService Provider: UnlockedProduct grade: RenewedVerified Purchase

I bought an Iphone 12 mini in "excellent" condition first. All scratched up and if look very decently used. Battery was replaced and camera gave a non genuine message. Returned and went the other side of the spectrum. Lowest condition, cheapest and got an Iphone SE. Phone came scratched up, well used, but not terrible. Battery at 88% and everything seems to work OK. Battery was dead on arrival, but after I charged it... It seems to be holding charge very good. They probably just missed to charge it before shipping or they have these just sitting for months. Anyway... My advice just get the cheapest possible and go in with no expectations, then there is no chance of those expectations to be ruined. For a $100 I needed this for a 2nd phone and a dashcam. Works well for that.

4 people found this helpful

Helpful

MatthewX

Perfect phone for someone like me.

Reviewed in the United States on September 9, 2021

Size: 64GBColor: RedService Provider: UnlockedProduct grade: Renewed PremiumVerified Purchase

I previously purchased from Amazon Renewed an iPhone 5s, and was satisfied with it considering the price was barely over one hundred dollars. That phone, however, was originally released in 2013, and at 8 years old it was getting hard to justify its continued use.

So when the new iPhone SE (2020) was released I was really tempted to get it, but the pandemic had basically stopped any purchasing of anything for me at the time. Now in September of 2021, with the battery in my old phone failing, it was time to do something.

I decided to check out what Amazon might have in their "renewed" products and was surprised to find that they now have "Renewed Premium", which offers a year's satisfaction guarantee. That meant, in my mind, I could send this thing back if it wasn't good or turned out to be a lemon, so I sprung for it.

First of all, this one came in a nice box, oversized, and obviously sturdy enough to protect everything inside. It comes with an information packet describing what "premium" means, along with a quick start guide. The inclusion of a standard wall charger was nice, but I have a number of chargers already, not to mention my iPad Pro charger. I'll get back to that in a minute.

Another thing that was nice to have included was a tool for removing the SIM card tray. Nice, but it turns out that with the new iPhone SE you can use eSIM! More on that as well in a minute.

Now first of all... This phone looks gorgeous. The red color and the black front make for an awesome combination. All surfaces are smooth as if it was a brand new phone. Turning it on shows the screen is working perfectly, with even back lighting all across to each corner.

The first thing I checked was the "battery health". Amazon promises that with their renewed premium phones the battery would at least be at ninety percent of capacity, so I immediately checked.

Ninety-eight percent! Eight percent better than what they promised. Not bad at all!

So it turns out that this phone supports fast charging. So that means my phone gets charged on the desk where my iPad Pro sits, because the charger for that is a high capacity charger. The iPhone SE charges up easily in a little over an hour, which means no need to plug it in over night. In fact, I plug it in before bed, but it's plugged into an outlet controlled by Alexa and that wont come on till in the morning. The phone charges up to capacity before I go to work!

Now for setting up the service, the iPhone SE (2020) supports eSIM, which means getting set up with Mint Mobile (or any service that supports eSIM) was as easy as... Well, I went to Mint Mobile's website, checked my location, checked phone compatibility, chose my service plan, then chose eSIM at check out. A few minutes later a QR code appeared on the screen of my computer that I scanned with the iPhone SE, and a few seconds later I had 4G/LTE and everything ready to go.

eSIM is the way to go. It is, just trust me on that.

After about a week of using the phone, on some days like I normally do and on other day literally trying to cause it run dry of battery or trying to get it to malfunction, this little phone is holding up way better than I could have anticipated. I believe I can safely say my iPhone 5s can be retired for good.

By the way. Get a cover. This phone has a glass back, which means it can be charged wirelessly, but it also means you can break it easily. I got a simple transparent back cover with a raised bezel around the edges. It cost about 9 dollars, came in the same day as the phone.

I would recommend this phone and the Amazon Renewed Premium program. Yes the cost of the phone was more than it would have been with renewed only, but being able to return the phone for up to a year is worth it.

193 people found this helpful

Helpful

Lemon

Phenomenal phone

Reviewed in the United States on December 24, 2023

Size: 64GBColor: WhiteService Provider: UnlockedProduct grade: RenewedVerified Purchase

This is the best phone I’ve ever owned, in my opinion. I’m passionate about smartphones, and I’ve loved previous high end Androids. This has a few key advantages over those devices.

Simplicity. I used to compile my own Gentoo. I understand the value of FOSS. Still, I’ve come to decide that a personal communicator/ data assistant needs to be usable above all else. iOS is feature-complete, thoughtfully efficient, and free of redundancy beyond Android. The toddler’s interface i used on the iPod touch has matured into what it was meant to be

Reliability. I’ve never had big problems with Android, but it can hiccup. On every phone I’ve used over more than a decade, I’ve occasionally experienced minor crashes, GPS gremlins, battery drains, cooling anomalies, and inscrutable major app discontinuations. In nearly a year of use, this old midrange iPhone has been utterly rock solid and i am confident Apple will not yank the rug out from under any of its core utilities. I do not manage the RAM on this phone or track battery usage. It’s just normal at all times.

Durability. I do not use phone cases. The concept is a bit bizarre to me from a design standpoint. It’s not ideal, but i just try to be very careful with my phone. I’m good enough at it that, since smartphones emerged, it has been overall worth it for me despite eventually breaking two phones in that period. Still, I’m aging and I’ve dropped it. It’s clear that this phone is comprehensively designed; the materials and structure are unbelievably resistant to impact on hard surfaces. The damage to my phone is entirely cosmetic to the aluminum frame, and frankly makes me smile that it worked as intended in the face of adversity.

Performance. My last phone had significantly more raw computing power than this phone. Still, this phone has a smoother UI and, in my opinion, marks a significant point of diminishing returns in mobile processing power. Clearly, little of the hardware is wasted. It is well balanced.

Criticisms include: the ability to edit large blocks of text in iMessage has degraded since the last update. Moving the cursor has become more difficult. Battery life is mediocre. I can confidently get a day of normal use or a few hours of streaming video, and i have to charge it every night. My refurbished phone arrived with a gouge in the screen which i consider barely acceptable.

The experience is great. I’ve lost interest in cracking software and customizing each UI element with unlimited freedom in favor of a workflow that aligns with my long-term goals. In that regard this phone excels. Lovely bit of hardware and software.

41 people found this helpful

Helpful

HikerTrash

iPhone SE gen 2 -- plenty good enough

Reviewed in the United States on May 30, 2024

Size: 64GBColor: BlackService Provider: UnlockedProduct grade: RenewedVerified Purchase

I am a big believer in using things as long as possible, so I was somewhat reluctant to replace my 6-year-old 1st gen iPhone SE (yes--I'm one of those), but more and more of my apps wouldn't update. I almost bought a new 3rd gen SE, but then I saw a used 2nd gen SE for under $140, and decided to save myself 300 bucks. I received it yesterday in like-new condition and I'm mostly pleased. The transfer process was fairly quick and easy using Bluetooth. I didn't realize how slow my old phone was until I used the new one, or how diminished its battery life had become. I will have to get used to a few differences in this model--no earphone jack, slightly bigger size in my pocket, different button location and feel--but I'm sure I'll adapt quickly. My one real complaint is that this used version had only 85% max battery capacity, so it'll probably need a new battery within a year. Considering the price, though, it's not that big of a deal.

One person found this helpful

Helpful

knickerbocker

Works Fine

Reviewed in the United States on June 10, 2024

Size: 128GBColor: BlackService Provider: UnlockedProduct grade: RenewedVerified Purchase

I wasn't sure how beat up a used and old cell phone would be, but this was in good shape. Screen was without scratches, body was clean, no dents, etc. It had a scratch protector in place that I didn't want, but it was easy to remove. Not surprisingly, the battery was at 82% of it's original life. I kinda expected that. That's the life at which it is recommended that you replace the battery or get a new phone, so I suspect a lot of people turn in their still-functioning phones at that time. Phone arrived a few days earlier than promised, which was nice. I was able to transfer all my data easily from a previous backup. But I couldn't get my e-sim card to active and make phone calls. Took it to an ATT shop and they set it up for free.
I will probably try to replace the battery myself, but not without some trepidation. I ruined my previous Iphone 6 when I tried to replace the battery. I raised the right side of the phone after I had softened the glue sufficiently. The phone was so hot from using a heat gun that I raced to open the phone. Alas, I was supposed to raise the left side of the phone instead of the right, and broke some ribbon cables and ruining the phone. Let's see what goes wrong next time!

One person found this helpful

Helpful

Greg Stout

Bad Review Retracted

Reviewed in the United States on June 11, 2024

Size: 64GBColor: WhiteService Provider: VerizonProduct grade: RenewedVerified Purchase

I want to quickly apologize to the seller because I misunderstood what was happening. We took the phone to a Verizon satellite store to get it activated, and they told us that it was not a Verizon phone. Did it belong to T-Mobile? This, of course, made me really angry, and I felt like I had been cheated, so I lashed out with a bad review.

I reached out to contact the seller, and they assured me that it was a Verizon phone and that I would have no issues. I skeptically called Verizon online, and within a few moments, they were able to get the phone set up and activated and working great.
The seller was extremely prompt in communicating with me, responding within 30 minutes I think of my original message and was patient when I kept telling them that they were wrong, when I was wrong.

I'm very happy with the new phone. It looks wonderful, it functions well, and I suggest that you buy a phone from the seller because if there are any issues they will help you out immediately.

Original Review - "The phone shipped quickly, but when we took it to the Verizon store, they said it was not a Verizon phone, but was T-Mobile. Now we will have to go through a return process for no reason."

6 people found this helpful

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Apple iPhone SE (2nd Generation), US Version, 128GB, Black - Unlocked (Renewed)

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