Top critical review
1.0 out of 5 starsLies, this is not "Factory Unlocked" DONT WASTE YOUR TIME!!!
Reviewed in the United States on January 29, 2022
This is not "factory unlocked", at least not the one I received from WCell. It's not EVEN UNLOCKED. I've now just received my third phone from them, and still it won't work with Verizon. Completely locked up for Sprint. Has bad software versions that won't even allow you to do a software update for the phone, even if you did have it on Sprint.
The first phone I got from WCell was an S20+ "unlocked". Spent the entire day at Verizon trying to get it to work, but come to find out it was locked to Sprint. Amazon sent a replacement which arrived 2 days later, same issue. I returned those 2 and bought a "Factory Unlocked" version, should never have been locked to any carrier. Go figure, same problem. Locked to Sprint. So the "Factory Unlocked" title of this item is completely false advertising. I've now wasted over a week of my time with no phone hoping Amazon would make this right and live up to their "Renewed Promise" that you would receive a good condition working item through their sellers.
Amazon has done nothing to make this right except give me the run around and offer to return these. This seller said they had a "small batch" of bad software phones, but I've now had 2 of them from one listing and then bought a third from a totally different listing. Seems like all their phones. They should pull these from the shelves and resolve the issue instead of selling people faulty phones! DON'T WASTE YOUR TIME!!!!!