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Customer Review
Reviewed in the United States on July 22, 2023
First, I would say, the install was fairly easy. However, you need to have cell reception in order to register and set up the eero mesh network gateway. This is not the case where I live because I have terrible cell reception. I found a very helpful post that explained how to keep your old router active and plug in the eero Gateway through the ethernet port of the old router in order to get signal to set up the new Gateway. Once that was set up, I took away the old router, rebooted the modem and the gateway, and it was smooth sailing.
Most of the connections went fairly smoothly. I kept the same network name and password and anything from that network connected rather seamlessly.
I did have to go into each Smart home app to reconnect any devices now that the mesh system works on dual band rather than separate SSID distinctions. My echo devices seemed to know what to do. Anything on the 2.4 had to have network name and password set up since it all operates on one network.
My first complaint is that the 6+ mesh network is dual band and anything that requires 2.4 GHz needs some extra help. In settings under troubleshooting, you can disable the 5 GHz band temporarily while connecting the 2.4 GHz devices. It’s not completely obvious unless you poke around in the app. This was very helpful until it came to the my Q garage door opener.
My biggest complaint and the he reason for only 4 stars, is that there is a known issue that the eero 6 networks do not play well with MyQ devices. It is disappointing because Amazon key delivery relies heavily on MyQ openers. I did a deep dive through Google to find possible solutions. There are several listed and I’ve tried each one. In fact, when you google MyQ + eero, you will see a slew of sites that discuss the exact problem and possible solutions. This included temporarily disabling the 5 GHz band, disabling WPA 3 in the developer options, unplugging any additional mesh nodes other than the gateway, using your old router as a bridge through the gateway, uninstalling the MyQ app and downloading again, forgetting the original device and adding it from scratch. None of those worked for me. I am stuck on the “searching for available networks” screen and no further. It does not even let me see ANY networks or choose them.
The MyQ worked flawlessly until installing the eero. I wish Amazon had 1) made the issue known on the product page and 2) worked a little further with MyQ to troubleshoot this issue for a solution prior to calling this a human friendly set up item. I purchased the MyQ from Amazon, so an algorithm to search past purchases for MyQ and shopping cart additions could have led to a warning before spending so much money and time for a customer.
For anyone without a MyQ, and looking for simple “plug and play”, this is a good option. My coverage is way better than before with using extenders. Speeds are very good. Re-integrating my smart devices was mostly painless after discovering the temporarily disable 5 GHz feature.
I love the speeds and coverage a lot. Eero has good tech support though they couldn’t solve my one big issue. Outside of that issue, this is a good network. At least for the two days I’ve been using.
Most of the connections went fairly smoothly. I kept the same network name and password and anything from that network connected rather seamlessly.
I did have to go into each Smart home app to reconnect any devices now that the mesh system works on dual band rather than separate SSID distinctions. My echo devices seemed to know what to do. Anything on the 2.4 had to have network name and password set up since it all operates on one network.
My first complaint is that the 6+ mesh network is dual band and anything that requires 2.4 GHz needs some extra help. In settings under troubleshooting, you can disable the 5 GHz band temporarily while connecting the 2.4 GHz devices. It’s not completely obvious unless you poke around in the app. This was very helpful until it came to the my Q garage door opener.
My biggest complaint and the he reason for only 4 stars, is that there is a known issue that the eero 6 networks do not play well with MyQ devices. It is disappointing because Amazon key delivery relies heavily on MyQ openers. I did a deep dive through Google to find possible solutions. There are several listed and I’ve tried each one. In fact, when you google MyQ + eero, you will see a slew of sites that discuss the exact problem and possible solutions. This included temporarily disabling the 5 GHz band, disabling WPA 3 in the developer options, unplugging any additional mesh nodes other than the gateway, using your old router as a bridge through the gateway, uninstalling the MyQ app and downloading again, forgetting the original device and adding it from scratch. None of those worked for me. I am stuck on the “searching for available networks” screen and no further. It does not even let me see ANY networks or choose them.
The MyQ worked flawlessly until installing the eero. I wish Amazon had 1) made the issue known on the product page and 2) worked a little further with MyQ to troubleshoot this issue for a solution prior to calling this a human friendly set up item. I purchased the MyQ from Amazon, so an algorithm to search past purchases for MyQ and shopping cart additions could have led to a warning before spending so much money and time for a customer.
For anyone without a MyQ, and looking for simple “plug and play”, this is a good option. My coverage is way better than before with using extenders. Speeds are very good. Re-integrating my smart devices was mostly painless after discovering the temporarily disable 5 GHz feature.
I love the speeds and coverage a lot. Eero has good tech support though they couldn’t solve my one big issue. Outside of that issue, this is a good network. At least for the two days I’ve been using.
