Customer Review

Reviewed in the United States on February 18, 2021
Welp, as we all now know, Samsung is experimenting with going the way of Apple with hard limits to storage space. Shame. I originally bought this phone to upgrade from an S9+ which had been working fine until I dropped it and the screen cracked. I could probably have replaced the screen easily but the BTS theme was enough to convince me to upgrade. The hologram purple back is a beaut and I still get compliments on it. Ofc it's usually safely tucked under a protective (now dull, less transparent) case, but it still shines through.

I'm glad I got this phone as opposed to waiting for the S21 bc one of the main reasons I switched to Android was for the ease of adding more storage and moving files to/fro the phone to a computer. So far, I still love my phone and have never really experienced any more connectivity issues compared to my last few phones (iPhone 8+, Galaxy S9+). The speed of switching btw one app to another, one function to another, has never felt slow for me unless for some reason, an app is not loading (usually the fault of the app). The size of the app is big enough so that sometimes I experience trouble using only one hand but never to the point where I absolutely have to hold it with both hands for most functions. The camera is in the middle of screen instead of a dedicated space at the top so that when you're taking fullscreen photos, you will see a "floating" black dot but I quickly got over that. Whatever I'm taking photos of will be towards the center of the screen 98% of the time anyway.

To name some cons, one of my main complaints would be smoothness of video while filming but I've noticed this since Galaxy S9+. Currently I don't have a huge need for video so I'm happy as a clam with this phone. Hoping I won't be needing upgrade for a while! So far, nothing new in the phone market has made me consider switching to something else anytime soon.
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