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Customer Review
Reviewed in the United States on November 15, 2023
Was very worried whether I could get a provider, because I was with Straight Talk with my last phone and I couldn't find information that Straight Talk worked on this OnePlus 11 phone. I went from an A51 Samsung Galaxy phone to the US Factory OnePlus 11. I took the Sim card out of the Samsung and put it in the OnePlus 11 and I had service right away.
I know I couldn't keep the new phone on the old Sim, so I went to get a new Sim Card, but ended up buying a Simple Mobile SIM card which is a sister company to Straight Talk. Had to call into Simple Mobile to set it up though. It would not just setup. However, when I called customer service and they sent me codes, they asked me questions, such as "what is your pin", etc. and I couldn't answer them because I was not setup with Simple Mobile. I kept saying I am not getting codes from Simple Mobile and I haven't setup security questions with Simple Mobile. Later during the conversation I noticed I was getting messages from Straight Talk. I then found out the same people I was speaking with work for both Straight Talk and Simple Mobile. So, my codes were in another email address I set up for Straight Talk. The security questions they asked me that I couldn't answer, were actually the Security Questions I setup in Straight Talk. Was confusing.
Want people to know, I just did not want to order a SIM from Amazon or Straight Talk and wait a few days to get it. That is the only reason I didn't set it up with Straight Talk. The IMIE number did work with Straight Talk. I tried it also with Google Fi and Verizon. Verizon actually recognized the ESIM as well. So, I was surprised. So, my answer to, "Will this phone work with Straight Talk?" Yes it will and it also works with Simple Mobile.
I bought the Simple Mobile Bring your Own Phone 4G LTE and 5G Sim Card. It was $1.00. But they charged me another .55 cents for 911 emergency fee for the Sim Card. When I signed up with Simple Mobile to be my actual provider, I noticed I am charged again .55 cents for 911 emergency fee?
The look is different then what is in the pictures. It is not a dark green. In fact it is sort of a light blue green. It is very nice looking and a wonderful surprise. I would say it is more of a marine blue. Laying down with a clear cover on the back of it. It is a light green/gray color.
How fast it charges is amazing. 15 to 20 minutes and it is fully charged. Love it!
It was very easy to setup. I used the Google backup method, by backing up my old phone to Google Drive and then uploading from Google Drive to the new phone. All my apps were setup automatically. I just had to put in my internet credentials and email credentials and I was all set.
One thing I noticed was I couldn't shut the phone off. Apparently you press the power button on the right and have to hold the volumn up on the left at the same time to get the power option to shut it off. I didn't like that...so I went into Settings and went to Additional Settings and went to Power Button Menu and then to the Press and hold the power button menu and checked off the Power Menu instead of the Voice Assistant.
Now all I have to do is press the right hand button and hold it and I get the Power off menu. I did this because everytime I went to power down the phone by using the right power button, the Google Voice Assistant popped up. Couldn't stand it, so I changed that button to just be Power on and off by doing the above.
I know I read previous reviews stating this problem, but I don't think anyone said how to change it. So, this is for people like me, who don't want the google assistant coming up when they are trying to shut their phone off.
I will try setting it up with my car next, but I really don't expect any problems. The service has been good so far and am not having any problems with text, voice or data.
I didn't like the lock screen clock. It was weird as it separated vertically the hour and the minutes. I was able to change that by going to Settings, then Wallpapers & Style, then menu option: always on Display and then changing the clock. There are not a lot of options there. But, maybe I can download something on Google Play.
So, far very happy customer.
Update: Works with Android Auto. Set it up in my car with no problem. Was tricky as I didn't understand what I was doing. Plugged it into my USB port in the car and plugged the other end of cord to the phone. Went to menu in car and put on BT Pairing and went to my phone and swiped down to get Bluetooth. It said available devices and gave me some sort of at numbers and letters that had no sense to it one way or another and I pressed that on the phone and then pressed BT pairing on the car menu and I then saw Car Audio and it asked me if I wanted to pair or accept that, so I pressed yes. Called someone and it came over my car radio which was perfect. Make sure car is on when you do all of this and it does say to have it in park. I don't think it mattered in my case. I have an older 2015 car and it worked fine. I got calls in and they also went out. Perfect! The google mapping worked perfectly on my phone giving me direction by direction.
Bought a second US Factory OnePlus 11 5GB for my husband and setup Android Auto and it gives us google mapping on his car dashboard with no problems.
I know I couldn't keep the new phone on the old Sim, so I went to get a new Sim Card, but ended up buying a Simple Mobile SIM card which is a sister company to Straight Talk. Had to call into Simple Mobile to set it up though. It would not just setup. However, when I called customer service and they sent me codes, they asked me questions, such as "what is your pin", etc. and I couldn't answer them because I was not setup with Simple Mobile. I kept saying I am not getting codes from Simple Mobile and I haven't setup security questions with Simple Mobile. Later during the conversation I noticed I was getting messages from Straight Talk. I then found out the same people I was speaking with work for both Straight Talk and Simple Mobile. So, my codes were in another email address I set up for Straight Talk. The security questions they asked me that I couldn't answer, were actually the Security Questions I setup in Straight Talk. Was confusing.
Want people to know, I just did not want to order a SIM from Amazon or Straight Talk and wait a few days to get it. That is the only reason I didn't set it up with Straight Talk. The IMIE number did work with Straight Talk. I tried it also with Google Fi and Verizon. Verizon actually recognized the ESIM as well. So, I was surprised. So, my answer to, "Will this phone work with Straight Talk?" Yes it will and it also works with Simple Mobile.
I bought the Simple Mobile Bring your Own Phone 4G LTE and 5G Sim Card. It was $1.00. But they charged me another .55 cents for 911 emergency fee for the Sim Card. When I signed up with Simple Mobile to be my actual provider, I noticed I am charged again .55 cents for 911 emergency fee?
The look is different then what is in the pictures. It is not a dark green. In fact it is sort of a light blue green. It is very nice looking and a wonderful surprise. I would say it is more of a marine blue. Laying down with a clear cover on the back of it. It is a light green/gray color.
How fast it charges is amazing. 15 to 20 minutes and it is fully charged. Love it!
It was very easy to setup. I used the Google backup method, by backing up my old phone to Google Drive and then uploading from Google Drive to the new phone. All my apps were setup automatically. I just had to put in my internet credentials and email credentials and I was all set.
One thing I noticed was I couldn't shut the phone off. Apparently you press the power button on the right and have to hold the volumn up on the left at the same time to get the power option to shut it off. I didn't like that...so I went into Settings and went to Additional Settings and went to Power Button Menu and then to the Press and hold the power button menu and checked off the Power Menu instead of the Voice Assistant.
Now all I have to do is press the right hand button and hold it and I get the Power off menu. I did this because everytime I went to power down the phone by using the right power button, the Google Voice Assistant popped up. Couldn't stand it, so I changed that button to just be Power on and off by doing the above.
I know I read previous reviews stating this problem, but I don't think anyone said how to change it. So, this is for people like me, who don't want the google assistant coming up when they are trying to shut their phone off.
I will try setting it up with my car next, but I really don't expect any problems. The service has been good so far and am not having any problems with text, voice or data.
I didn't like the lock screen clock. It was weird as it separated vertically the hour and the minutes. I was able to change that by going to Settings, then Wallpapers & Style, then menu option: always on Display and then changing the clock. There are not a lot of options there. But, maybe I can download something on Google Play.
So, far very happy customer.
Update: Works with Android Auto. Set it up in my car with no problem. Was tricky as I didn't understand what I was doing. Plugged it into my USB port in the car and plugged the other end of cord to the phone. Went to menu in car and put on BT Pairing and went to my phone and swiped down to get Bluetooth. It said available devices and gave me some sort of at numbers and letters that had no sense to it one way or another and I pressed that on the phone and then pressed BT pairing on the car menu and I then saw Car Audio and it asked me if I wanted to pair or accept that, so I pressed yes. Called someone and it came over my car radio which was perfect. Make sure car is on when you do all of this and it does say to have it in park. I don't think it mattered in my case. I have an older 2015 car and it worked fine. I got calls in and they also went out. Perfect! The google mapping worked perfectly on my phone giving me direction by direction.
Bought a second US Factory OnePlus 11 5GB for my husband and setup Android Auto and it gives us google mapping on his car dashboard with no problems.
