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Customer Review
Reviewed in the United States on June 13, 2023
Pros:
-No cracks or scratches
-Is an official iPhone 14
-Was able to turn it on and set it up
Cons:
-Couldn't connect the phone to get service. Trust me when I say I tried. I am a loyal Straight Talk customer, so when I got this unlocked phone, I immediately tried to switch my current service over. As the 14 is ESIM only, I tried transferring it from nearby phone. It told me that my service was invalid to transfer to eSim. Weird, but no worries. I went to the straight talk site and tried setting up new service for the 14. It told me that the IMEI and IMEI2 were invalid. I called straight talk and texted them, and they both said it was invalid and kept asking if I was sure it was a 14. After hours of trying with straight talk, I decided to try Mint Mobile. Entered my IMEI2 and they said it was compatible. So I bought a plan with them and started the process of adding an eSim with them. Only to be told that it was unable to activate the eSim. Again, I tried for hours troubleshooting any problems with mint mobile customer service and even ordered a replacement eSim. I restarted the process and was told once more that it was unable to activate the eSim. I tried searching the problem myself and came up with nothing. At this point, I wasted a lot of time trying to set it up and it all led nowhere. So, only 48 after getting the phone, I returned it and will hopefully receive my refund soon.
Conclusion:
If you want to take a chance, go for it, as there’s other reviews stating that the phone worked for them. I can’t say for sure whether it was a prepaid plan issue, an apple issue, or an Amazon issue, but I just know I couldn’t get what I needed from the phone. I’m keeping the review at 3 stars, because although I had to return it after it giving me a lot of trouble, everything else from the delivery to the state of the phone was perfect. I wish you better luck than I had if you order!
-No cracks or scratches
-Is an official iPhone 14
-Was able to turn it on and set it up
Cons:
-Couldn't connect the phone to get service. Trust me when I say I tried. I am a loyal Straight Talk customer, so when I got this unlocked phone, I immediately tried to switch my current service over. As the 14 is ESIM only, I tried transferring it from nearby phone. It told me that my service was invalid to transfer to eSim. Weird, but no worries. I went to the straight talk site and tried setting up new service for the 14. It told me that the IMEI and IMEI2 were invalid. I called straight talk and texted them, and they both said it was invalid and kept asking if I was sure it was a 14. After hours of trying with straight talk, I decided to try Mint Mobile. Entered my IMEI2 and they said it was compatible. So I bought a plan with them and started the process of adding an eSim with them. Only to be told that it was unable to activate the eSim. Again, I tried for hours troubleshooting any problems with mint mobile customer service and even ordered a replacement eSim. I restarted the process and was told once more that it was unable to activate the eSim. I tried searching the problem myself and came up with nothing. At this point, I wasted a lot of time trying to set it up and it all led nowhere. So, only 48 after getting the phone, I returned it and will hopefully receive my refund soon.
Conclusion:
If you want to take a chance, go for it, as there’s other reviews stating that the phone worked for them. I can’t say for sure whether it was a prepaid plan issue, an apple issue, or an Amazon issue, but I just know I couldn’t get what I needed from the phone. I’m keeping the review at 3 stars, because although I had to return it after it giving me a lot of trouble, everything else from the delivery to the state of the phone was perfect. I wish you better luck than I had if you order!
