Customer Review

Reviewed in the United States on February 1, 2023
AGM Glory Pro (w/ Thermal Camera)

Pros
*Solid feel and construction. This phone is a tank and it's not going to slip out of your hand like an Iphone or Galaxy S22.
*Great battery life and works well in the cold.
*Android 11 with no carrier bloatware is fast and smooth.
*The Flashlight module is very bright. (Handy to have.)
*The speaker is just as loud as advertised and has good sound quality at higher volumes.
*The Thermal camera has very good resolution.
*Basic setup was easy.
*Dual Sim or 1 Sim and 1 Micro SD Card.

Cons
*Included documentation is extremely basic and limited.  There is NO further information available on the sellers web site.  So using any other features or functions is a time consuming task of trial and error. One example is using 2 sims / phone numbers.  Both 5G?  Use both at the same time or calls only one number?  If that's the case, which one and how to change settings?  
*It's a Tank (as expected).  Large phone and although I tried multiple carriers designed for 2 phones only one would hold this and a Note 10 Plus.
*No belt clip / holster available.
*No updates for Android or security. 
*The SIM tray has to be inserted upside down.  Counter intuitive and you have to hold the phone with the screen facing down to insert the tray or the Sim card falls out.
*Only works on T-Mobile.
*The Thermal camera is slow to load.
*Has only the n41 UC (Ultra Capacity) 5G band.  Does NOT have the n71 XR (Extended Range) 5g band.  It needs BOTH to work correctly.  I had no 5g at my home even though the area is covered by N71 band.  In a large metro area I experienced 5 bars of 5G but NO internet / data service!  Could not access or use anything that required internet access such as Google Maps.  Work around was to change network settings to 4G LTE and instantly had internet again.  Discussed with Tier 2 tech support at T-Mobile and they had no solutions for the lack of internet.  Calls worked fine when in a 5G area but that's NOT what you need 5G for.  Odd thing is this phone contains both of the bands needed for AT&T or Verizon, n2 / n5 / n77, but the phone is listed stating it does NOT work on those networks.  ???  The lack of internet on 5G was experienced multiple times (Meaning every time I was in the metro area.) over 2 months so it's not a tower or localized problem.

Conclusion - I'm returning the phone.  It's priced as a Flagship phone at $800 but does NOT have 5G that works.  The only thing that sets this phone apart from 4G models, at half the price, is the thermal camera.  You can find dual sim, 4G phones with thermal cameras in the $400-$500 range.
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1.0 out of 5 stars 5G?? No it's Not. Good & Rugged phone for 4G LTE
Reviewed in the United States on February 1, 2023
AGM Glory Pro (w/ Thermal Camera)

Pros
*Solid feel and construction. This phone is a tank and it's not going to slip out of your hand like an Iphone or Galaxy S22.
*Great battery life and works well in the cold.
*Android 11 with no carrier bloatware is fast and smooth.
*The Flashlight module is very bright. (Handy to have.)
*The speaker is just as loud as advertised and has good sound quality at higher volumes.
*The Thermal camera has very good resolution.
*Basic setup was easy.
*Dual Sim or 1 Sim and 1 Micro SD Card.

Cons
*Included documentation is extremely basic and limited.  There is NO further information available on the sellers web site.  So using any other features or functions is a time consuming task of trial and error. One example is using 2 sims / phone numbers.  Both 5G?  Use both at the same time or calls only one number?  If that's the case, which one and how to change settings?  
*It's a Tank (as expected).  Large phone and although I tried multiple carriers designed for 2 phones only one would hold this and a Note 10 Plus.
*No belt clip / holster available.
*No updates for Android or security. 
*The SIM tray has to be inserted upside down.  Counter intuitive and you have to hold the phone with the screen facing down to insert the tray or the Sim card falls out.
*Only works on T-Mobile.
*The Thermal camera is slow to load.
*Has only the n41 UC (Ultra Capacity) 5G band.  Does NOT have the n71 XR (Extended Range) 5g band.  It needs BOTH to work correctly.  I had no 5g at my home even though the area is covered by N71 band.  In a large metro area I experienced 5 bars of 5G but NO internet / data service!  Could not access or use anything that required internet access such as Google Maps.  Work around was to change network settings to 4G LTE and instantly had internet again.  Discussed with Tier 2 tech support at T-Mobile and they had no solutions for the lack of internet.  Calls worked fine when in a 5G area but that's NOT what you need 5G for.  Odd thing is this phone contains both of the bands needed for AT&T or Verizon, n2 / n5 / n77, but the phone is listed stating it does NOT work on those networks.  ???  The lack of internet on 5G was experienced multiple times (Meaning every time I was in the metro area.) over 2 months so it's not a tower or localized problem.

Conclusion - I'm returning the phone.  It's priced as a Flagship phone at $800 but does NOT have 5G that works.  The only thing that sets this phone apart from 4G models, at half the price, is the thermal camera.  You can find dual sim, 4G phones with thermal cameras in the $400-$500 range.
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