Customer Review

All customer service should be this easy

Reviewed in the United States on June 17, 2024

I forgot that I bought an extended warranty when I purchase a Motorola cell phone. The phone was a dud, but the warranty that I forgot I bought was great. I already stopped using the phone but called anyway. I spoke with the rep and told him the situation and why I had to replace the phone.
The next thing I knew he asked if I wanted a check refund or a credit on my Amazon account. WoW. I got a free shipping label and within hours of dropping the phone off I was told to click on a link to get my credit.

Helpful

Permalink