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Customer Review
Reviewed in the United States on May 15, 2024
On May 2 2024, my Pre-owned Samsung Galaxy Z Fold 5 was delivered. There was no visible damage to the box or the contents inside the box. The Fold 5 arrived in about 2 days, which I am very pleased about. Even though the device itself is pre-owned, I would like to note the fact that there are NO visible scratches, dings, scrapes or anything…it looks brand-new to be pre-owned 5/5. Since my Fold 5 was delivered, I charged it and added it to my Tmobile plan since it was supposed to be Factory Unlocked and to that end, it was successful; it worked! I bought a case for it and an S-pen ahead of time, a little prior to the arrival of the Fold 5. Up to this point everything was perfect and everything was working as expected and as per the original order/ad.
However, as of today, May 15th 2024, when I attempted to charge my Fold 5 I found that it didn’t charge. I started initially to flip out because I was worried that the phone I thought was perfect was actually defective. Moments later, I was almost ready to request a refund due to the phone (Fold 5) not charging properly. At a moment’s notice, I decided to change the charging wire for another one I had at my house and it still wouldn’t charge. Then, I decided to change the power brick and bingo… it started to charge! I said all this to say.. the Fold 5 is perfect and nothing is wrong with it other than the Power brick (Anker 15W) that came with it, is defective or is not charging properly for some reason. Outside of this mishap, I would have given this review a 5/5 or 5 out of 5, but because of the power brick/charger.. I am giving this review a 4/5 or 4 out of 5. Additionally, I am going to email/inbox the sender a copy of this review and I intend to ask them for another power brick/charger and an additional 13 days added back to the warranty, as that’s the difference in time between May 2 when it was delivered and today’s date, May 15. Otherwise, I would highly recommend this seller and their products and or services to others :)
Thank you for reading,
Kidd
However, as of today, May 15th 2024, when I attempted to charge my Fold 5 I found that it didn’t charge. I started initially to flip out because I was worried that the phone I thought was perfect was actually defective. Moments later, I was almost ready to request a refund due to the phone (Fold 5) not charging properly. At a moment’s notice, I decided to change the charging wire for another one I had at my house and it still wouldn’t charge. Then, I decided to change the power brick and bingo… it started to charge! I said all this to say.. the Fold 5 is perfect and nothing is wrong with it other than the Power brick (Anker 15W) that came with it, is defective or is not charging properly for some reason. Outside of this mishap, I would have given this review a 5/5 or 5 out of 5, but because of the power brick/charger.. I am giving this review a 4/5 or 4 out of 5. Additionally, I am going to email/inbox the sender a copy of this review and I intend to ask them for another power brick/charger and an additional 13 days added back to the warranty, as that’s the difference in time between May 2 when it was delivered and today’s date, May 15. Otherwise, I would highly recommend this seller and their products and or services to others :)
Thank you for reading,
Kidd
