Customer Review

Reviewed in the United States on September 19, 2023
It's a real step up from my S9, especially the camera, especially 3x wide mode for close ups of small things.

But the battery time between recharges and also the fingerprint sensor is a major step down. Needs a charge in the afternoon if I've used it heavily that day. So I got a power pack and that helps, but it's a shame I needed to do that.

As for the fingerprint sensor, it just doesn't work half the time. S22 locks you out if you try repeatedly, and then you have to wait a while before it lets you try again.

It came in almost-like-new condition but not in original packaging, no clear plastic protecting the glass, and without the quick start guide, which is downloadable (and I didn't need it). What I needed was the Samsung Smart Switch app, which sync'd my S9 apps, though not my app data. For example my voice-recorder data is still stuck on the old phone, not sure how to get that moved.

Another minus was I couldn't get real accident insurance from Samsung or my carrier so I would have to go with 3rd party. Too much fine print for me to believe it's any good, so I'm `self-insured'. if I break the screen, it's never going to have any trade-in value and then I'll be looking for another refurb in the $400 price range. Better than paying like $200 for insurance and possibly deductibles for the next few years.
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