Customer Review

Reviewed in the United States on August 22, 2023
First of all, I love the phone. It comes with great design and features, but also a couple of negatives.

Pros:
- 5G internet works great on T-Mobile network. Average speed is around 300Mbps in my area
- LTE internet works in the areas where 5G is not available
- The phone design is great and light. The build quality feels great.
- The battery last about one and half days with general use and lite gaming
- Great camera with lots of setting (it's great to have, but I personally don't use it too often)
- One of the last few phone that still support dual sim, SD card and 3.5mm audio jack.
- 4K Screen and display setting makes picture and video look great.

Cons:
- No WiFi Calling on T-Mobile network.
- Limited shortcut toolbar and system customization. Compare to some other flagship phone, the customization ability is consider primitive to me.
- Lots of original Google apps such as Phone, Contact, Calendar, Photo. I think Sony took a lazy route on comping up with their own essential apps. It's a plus if you like tight everything with Google.
- Missing some default Android feature such as double tap sleep

Bottom line, I think Sony is targeting customers who care about camera and phone design over everything else. As I mention earlier, it's a great phone if you are willing to overlook the negatives. Personally, my biggest disappointment is that Sony is still unable to resolve the Wifi calling with major carriers after all these years (My guess is they are not willing to pay some type of loyalty or fees because the sales quantity doesn't justify the cost). I'm keeping the phone because I love its design and most importantly it's not seen everywhere like iPhone and Samsung.
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