Customer Review

Reviewed in the United States on June 15, 2024

Size: 256 GBStyle: Phone OnlyColor: SnowVerified Purchase

I was prepared to return this. I believed it was locked to T-Mobile, as it had a T-Mobile eSIM that prevented me from installing a Visible eSIM. After hours of futility, I talked to Amazon customer support to arrange a return. Then, as I was preparing to return it to factory default, I discovered the menu item to delete the eSIM. After deleting it, I was easily able to install the Visible eSIM, and the phone is now fully functional. Since we are moving from a Pixel 6a to a Pixel 7 Pro, the learning curve is fairly flat. The main reason for moving is to get the more advanced camera features of the 7 Pro.

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