Customer Review

Reviewed in the United States on August 17, 2023
I did a lot of research on shampoo vacuums and I am SHOCKED there was zero articles recommending this vacuum!
The main items I look for in shampoo vacuums are their reliability, function, and (the most important) how easy they are to clean once you finish using it.

When I say this vacuum had to of been designed by a woman, I’m talking about how easy this vacuum is to clean! I have sensory sensitivity and a huge sensitivity for me is touching wet hair! It actually makes my spine tingle and makes me want to throw up! Everything from the handle, the dirty water bin, and the hose can come apart so you can reach all of the dirt and other debris. The handle piece is hard to take apart, but it is super easy to put back together.

It’s also not very loud, apparently that’s a huge pro for some people, I personally don’t care as long as it sucks up all the icky stuff.

As far as function, I don’t have any complaints, it works just as fine as other brands and types of shampoo vacuums I’ve used.

The one major con for me is after using it for a while my wrist and hand hurt really bad, but I admit it’s a me problem for using it on my huge sectional sofa (all the cushions, the inside of the sofa, the sides and back of the sofa plus every side of the matching ottoman), all 3 bedrooms (against the baseboards where my normal vacuum can’t reach), a king sized mattress, a twin mattress, a toddler mattress, 10 standard sized pillows (don’t do this on pillows, it’s ridiculously challenging and was all user error), a loveseat chair, and all of my patio cushions… imma be honest I was just really into this thing!
With as much as I did in like a weekend’s time, I can say it held up like a champ!
I mixed Bubba’s Rowdy Friends neutralizer in it to clean up cat ruin smells and stains (we have 3 cats and one is a jerk and pees everywhere except her litter box) and if you have cats and are looking for the combo to knock out the old and new urine stains it’s this vacuum and Bubba’s Rowdy Friends!
I’ve noticed the spots of cat urine I cleaned up using Bubba’s that the cat that is peeing everywhere will not pee there for a while!

Customer service aspect- now I read the bad reviews about the product being broken and getting the runaround by customer service… so this is my second vacuum lol, the first one had tiny holes in the hose and I did not notice it until after I used it and went to clean those hose and water spurted everywhere! I notified Kenmore first to see if it was covered under warranty, but the hose is not a replaceable part. I reached out to the seller on Amazon and they issued a replacement and sent the shipping info to return it. I got the replacement like the next day.

Overall I think this vacuum is amazing and the price is very affordable. I am recommending it to all of my friends and family!
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