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Customer Review
Reviewed in the United States on April 25, 2023
Update: I'm updating this review and increase to 4 stars because I was contacted by customer support and they helped me get the TV working again! I did not expect the call but this review prompted them to contact me. The customer support were very helpful, professional and friendly. I also did not know that the television has a 1 year warranty so until June of this year it is still covered.
Everything about the television written below stands except the negative since it does work and apparently only needed to pair the remote and television again. I think when the cats knocked the plug out at one point the remote unpaired with the television and I just assumed the entire thing was broken. Customer support walked me through pairing again and all was good to go!
It gets 4-stars only because the sound is so-so. Definitely recommend an external speaker system for better sound.
Original Review:
I received a free TV as an incentive from my internet provider so I hesitated writing this review. I figured I didn't want to complain since it was free but than thought others who will buy might want to know.
First, I'm not a TV watcher and haven't owned a television in over 12 years. But I stream a lot and got tired of viewing on my computer or tablet so when the offer for a free TV came up I thought perfect chance to upgrade. It is a nice TV. The picture is great, slim, not heavy at all so easy to move around until I found the right place for it. I rent so unable to hang it up but it has legs that keep it stable and works for my needs.
Set up was a breeze. All the various options for streaming easily available so basically just had to plug it in, add passwords and good to go. As I said, picture quality was good. Size was perfect for my needs. Sound not the greatest but not awful but I was able to easily connect it to my Bluetooth speakers which made a great improvement.
I don't use Alexa and turned off the ability for it to listen to conversations so can't comment on the integration of that. I do like the option to turn it off so it is not listening all the time though!
The bad was it lagged sometimes when trying to switch between apps. Otherwise I was quite happy with it and even considered getting a second for the bedroom until it just stopped working. No clue why. Thought at first the battery died on the remote but brand new batteries didn't help. I tried plugging it into a different outlet in case that was the issue, nope. I can't use the television at all anymore so now it's just a big black screen taking up space until I throw it away.
I got it in June of 2022 and it stopped working by early August 2022. It's been nothing but collecting dust ever since and the only reason it isn't in the garbage yet is because it isn't in the way and I'm a procrastinator.
I do not recommend it for this reason. It just stopped working, period, no reason, after two months. Look for a different television. I got it for free as I said which is also why I didn't bother contacting anyone for help. Figured since it was free they just sent a refurbished item and it won't be covered anyway. Oh well.
Shame, it seemed like a good TV otherwise.
Everything about the television written below stands except the negative since it does work and apparently only needed to pair the remote and television again. I think when the cats knocked the plug out at one point the remote unpaired with the television and I just assumed the entire thing was broken. Customer support walked me through pairing again and all was good to go!
It gets 4-stars only because the sound is so-so. Definitely recommend an external speaker system for better sound.
Original Review:
I received a free TV as an incentive from my internet provider so I hesitated writing this review. I figured I didn't want to complain since it was free but than thought others who will buy might want to know.
First, I'm not a TV watcher and haven't owned a television in over 12 years. But I stream a lot and got tired of viewing on my computer or tablet so when the offer for a free TV came up I thought perfect chance to upgrade. It is a nice TV. The picture is great, slim, not heavy at all so easy to move around until I found the right place for it. I rent so unable to hang it up but it has legs that keep it stable and works for my needs.
Set up was a breeze. All the various options for streaming easily available so basically just had to plug it in, add passwords and good to go. As I said, picture quality was good. Size was perfect for my needs. Sound not the greatest but not awful but I was able to easily connect it to my Bluetooth speakers which made a great improvement.
I don't use Alexa and turned off the ability for it to listen to conversations so can't comment on the integration of that. I do like the option to turn it off so it is not listening all the time though!
The bad was it lagged sometimes when trying to switch between apps. Otherwise I was quite happy with it and even considered getting a second for the bedroom until it just stopped working. No clue why. Thought at first the battery died on the remote but brand new batteries didn't help. I tried plugging it into a different outlet in case that was the issue, nope. I can't use the television at all anymore so now it's just a big black screen taking up space until I throw it away.
I got it in June of 2022 and it stopped working by early August 2022. It's been nothing but collecting dust ever since and the only reason it isn't in the garbage yet is because it isn't in the way and I'm a procrastinator.
I do not recommend it for this reason. It just stopped working, period, no reason, after two months. Look for a different television. I got it for free as I said which is also why I didn't bother contacting anyone for help. Figured since it was free they just sent a refurbished item and it won't be covered anyway. Oh well.
Shame, it seemed like a good TV otherwise.
