Customer Review

Reviewed in the United States on January 4, 2024
The Amazon eero 6 dual-band mesh Wi-Fi 6 extender was supposed to be a solution to expand my existing eero network. However, it has turned out to be a futile investment, thanks to the same firmware update that crippled the eero Pro 6e system.
The eero 6 extender, like the eero Pro 6e, was rendered ineffective after the forced firmware update to v7.0. This has resulted in a complete breakdown of my home network, leaving me with no internet connectivity. The extender, which was supposed to enhance the network coverage and speed, is now just an expensive paperweight.
The support team's response has been equally frustrating. They continue to ask irrelevant questions and offer generic troubleshooting steps that have proven to be ineffective. The lack of acknowledgment of the issue and the absence of a concrete solution is disheartening.
The eero 6 extender was marketed as an easy-to-use device that delivers Wi-Fi 6 speeds and improves network performance over time with software updates. However, the reality has been far from this. The firmware update has not only failed to improve the performance but has instead rendered the device useless.
In conclusion, the Amazon eero 6 dual-band mesh Wi-Fi 6 extender has failed to live up to its promises. The forced firmware update has caused more harm than good, and the lack of effective support has only added to the frustration. I would advise potential buyers to consider other options for expanding their home network.
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