Customer Review

Reviewed in the United States on April 6, 2024
This is my 3rd Fire 10 Tablet. They have a real sustainability problem and die before having them 3 years. Luckily it's not too expensive or I wouldn't bother. I'm already having to have this tablet replaced after less than a week, but Amazon's customer service was very helpful with it. Here's my thoughts in no particular order.

1. Like the lilac color & that the covers have a translucent back.
2. This tablet is nearly an 1" smaller than my previous Kindle. Don't have a clue why, especially when tablets are now trending to 11" because of the OS. Feels heavier, too.
3. Because of the good deal on the 64MB, I purchased that and - finally - Kindle makes a bit more sense. With all of the bloatware you can't get rid of, especially the kid stuff when there is no kid in the house, I literally could only download a handful of apps. I can download so much more and still have room!
4. The On/Off button has been moved to the left side. I don't get this. With the majority of people being right-handed, I don't understand why it was moved to where you have to reach across the tablet...especially if you want to take a screenshot.
5. If you want to use the camera on the back, you'll have to remove the tablet from the cover. I can't recall where the camera was on the previous tablet because I didn't have a cover for it. Now, the lens is on the same side as the On/Off, which means when you fold back the cover, the lens is covered up! Who in the world didn't test this? The point of a cover is to make it easier to handle & provide some protection and in an action that literally is the riskiest move to make w/a tablet, Amazon has rendered either the camera useless, or the cover. I'd really like to know what they were thinking on this one.
6. Battery life: Not good at all. Like I said, I've had 3 previous tablets - one 7" and 2 10" - and there's been a definite trend downward on battery life. I'm on it for several hours cumulative per day - playing a few apps, reading, "X"...and I have to recharge at least once a day. It also feels like it takes a lot longer to charge than my previous tablet. I've had this plugged in for about 40 mins and it's gone from 13% to 28%. That's not great.
7. A lot of apps are not longer viable. I don't think this is an issue with Amazon, just an issue with the new OS and developers not keeping up, so I'm guessing a lot of new tablets are having the same issues. Kinda sad. Some of these apps I've been playing for years and years!
8. It took 10 days to arrive. I could have ordered some weird brand tablet and have it delivered literally that afternoon so I'm truly befuddled as to why "2-day Delivery" Amazon would force Fire purchasers to sit on their hands for that long. My tablet was in "Order" mode up until the evening before it was scheduled to be delivered. Why? We have a distribution center very near so...

My mom has a Fire 10, I think 12th Gen, so I'll check this against hers, especially w/charging. Also, since my tablet appears to be defective, if this changes with the replacement, I'll update the review. Again, this is just my thoughts on it and those things that bug me may not bug you!

UPDATE: Amazon being Amazon. They lied. They won't ship it until Monday. So much for a responsive Customer Service. Removing a star.
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