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Customer Review
Reviewed in the United States on June 24, 2024
Filter replacement light never worked. Now I am unsure when to replace filters.
EDIT: I just had a great email interface with Brita Customer Service. They are sending a replacement Pitcher due to the malfunction on mine.
I am very happy with their Customer satisfaction focus.
They also included tips for resetting the filter light, which I will include below.
Thanks Brita!!!!!!!!!!!!!!!!
To begin troubleshooting, take a look at your pitcher to determine where the indicator is located.
If the indicator is on the top of your pitcher’s lid:
Press and hold down the STATUS button. Hold it there for 2 seconds if you’re using a white filter or 6 seconds if you have a blue filter.
Release the button when the green light next to your filter icon flashes three times by itself.
If the indicator is on the underside of your pitcher’s lid:
Under the icon for your filter type, press and hold down the reset button for 5 seconds.
Release the button when the light flashes three times.
EDIT: I just had a great email interface with Brita Customer Service. They are sending a replacement Pitcher due to the malfunction on mine.
I am very happy with their Customer satisfaction focus.
They also included tips for resetting the filter light, which I will include below.
Thanks Brita!!!!!!!!!!!!!!!!
To begin troubleshooting, take a look at your pitcher to determine where the indicator is located.
If the indicator is on the top of your pitcher’s lid:
Press and hold down the STATUS button. Hold it there for 2 seconds if you’re using a white filter or 6 seconds if you have a blue filter.
Release the button when the green light next to your filter icon flashes three times by itself.
If the indicator is on the underside of your pitcher’s lid:
Under the icon for your filter type, press and hold down the reset button for 5 seconds.
Release the button when the light flashes three times.
