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Customer Review
Reviewed in the United States on June 22, 2018
Every time I use this thing I tell myself I'm going to go back on Amazon and write a bad review. Today is the day. The ONLY redeeming quality of this vacuum is that it sucks and sucks with a lot of force. Everything else about it is horrible. The "convenient" silly trick way of connecting the floor tool on the go works maybe 30% of the time. The hose exits the canister vertically which leads to the thing not wanting to follow you. Instead when you tug it it flips onto its side. The tube part is made from paper thin aluminum and lots of plastic reinforcement, not the chrome plated metal you may be used to. This means you have huge cumbersome connections for your tools. They are really big too. Always loved being able to shove your vacuum between your fridge and cabinets? Forget it!! There is no way to bleed off suction like you may be used to either. Nope, instead, you slow the motor down with a slide switch, so you can bet you will still suck up and jam on those bathroom carpets! As a bonus, it is located right where you will constantly rub against it when you don't want to. You cannot leave the vacuum standing upright like ALL the Kenmores used to do. Nope, the hose is either too heavy or the friction at the knuckle joint too light. It crashes to the floor every time. You need to stand it up against something. The knuckle, which would always rotate 180 degrees now does NOT. 100 degrees maybe. I lost my ability to roll the vacuum under the bottom shelf in my linen closet, rotate the handle and shut the door. I had been doing that since 1994. The connection of the tube for the knuckle is enormous. When you have (manually, because you got frustrated) attached the floor tool to it, it hits every thing. I used to be able to slide the floor tool behind my cat's dishes and the wall gracefully. Now the huge plastic monstrosity swipes against the dishes, sending food and water spilling out. When trying to swipe along the toe-kick under your cabinets, you now scrape along the bottom of all the cabinet doors as you go along.
All in all this is the worst experience I have had with a canister vacuum in my life. There is so much bad engineering in this thing that it makes an already mundane chore positively nauseating.
All in all this is the worst experience I have had with a canister vacuum in my life. There is so much bad engineering in this thing that it makes an already mundane chore positively nauseating.
