2-Year Protection Plan for Amazon Fire HD 10 (2023 release)

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Purchase options and add-ons

  • Only compatible with Amazon Fire HD 10 (2023 release) purchased within the last 30 days
  • Make up to 3 claims during the term of your warranty
  • No deductibles or shipping fees
  • Receive a replacement device 2 to 3 days after you make a valid claim
  • Your Protection Plan will be delivered via e-mail within 24 hours
  • Your card will be charged immediately, plan starts when device is delivered
  • Cancel anytime, full refund in first 90 days
  • Fully transferable with gifts

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Important information

Legal Disclaimer

For terms & conditions, please visit https://www.squaretrade.com/img/merchant/pdf/terms-conditions/1446/amazon/2019-12-17_ST-KND-A3.pdf

Liquid Damage & Accidents

Liquid Damage & Accidents

Speaker/Audio Failure

Speaker/Audio Failure

Battery Failure/Won't Power On

Battery Failure/Won't Power On

How it works

How it works

  1. To file a claim, call 1-866-374-9939 24 hours a day, 365 days a year

  2. We'll ship you a replacement device (same or newer model depending on availability). You'll also receive a pre-paid shipping label to send your damaged device back to us (must have a valid credit card on file in order to receive a replacement)

  3. Return your damaged device within 30 days from reception (otherwise you will be charged the cost of the replacement).

What else does my plan include?

What else does my plan include?

2-day Replacements/No-cost Shipping Once your claim is approved, we'll replace your broken item in two business days

We'll ship you a replacement device and provide a prepaid shipping label for you to send us your broken device

Cancellation/Electronic Delivery

Timeline
Part of the Allstate family

Part of the Allstate family

Allstate has been protecting people and the things most important to them for more than 85 years

SquareTrade aware-winning service has earned tens of thousands of 5-star reviews

Allstate and SquareTrade have over 70 million active policies

Looking for specific info?

Customer reviews

3.5 out of 5 stars
3.5 out of 5
21 global ratings

Top reviews from the United States

Lynn ROSE
5.0 out of 5 stars Wonderful help
Reviewed in the United States on June 26, 2024
Service plan term: 2 yearVerified Purchase
Thank you so much. I'm so thankful I don't have to return this.
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jeffrey t hebert
1.0 out of 5 stars I had an issue with the activation email.
Reviewed in the United States on June 22, 2024
Service plan term: 2 yearVerified Purchase
I purchased this product protection plan for my daughter’s fire tablet that was a birthday gift. I had an issue with the activation email. I reached out to the seller to help resolve the problem and have never heard back from them. This product was a waste of time and money for me. I will not do any further business with this seller.
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Nanaof3
5.0 out of 5 stars love it!
Reviewed in the United States on June 9, 2024
Service plan term: 2 yearVerified Purchase
easy to use
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KC lady
4.0 out of 5 stars Service I could understand!
Reviewed in the United States on February 1, 2024
Service plan term: 3 yearVerified Purchase
After 4 hours it was determined that my HD was defective. I received a new one the next day. I am handicapped and do appreciate the line dedicated for assisted help. When I called t o try to get help in setting it up, I was transferred to an HD tech who I had difficulty understanding . I later tried one last time and was able to reach a tech in CapeTown who spoke very clearly. He c went slowly enough fir me to follow. He took the time to allow questions and answers.
I told him how much I appreciated his Customer Service as kills. He s as I'd th as t he trained CS reps. I have previously trained CS reps. He has it down spot on. I would c suggest strongly that you somehow have an option on the assisted line for those with difficulty understanding various accents as well as keeping the area as I quiet as possible. If I had not reached the great tech in Cape Town I would have returned my tablet.
Let him train more techs!
12 people found this helpful
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Tina Contino
1.0 out of 5 stars Claims filed
Reviewed in the United States on March 30, 2024
Service plan term: 2 yearVerified Purchase
When you file a claim you do NOT get a new tablet, you get a refurbished one!! My tablet was a mere 2 months old and they sent me a refurbished tablet. I was not satisfied at all and they state that is what they do. I returned a brand new tablet with a cracked screen and I get a used tablet!!!
14 people found this helpful
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Mona Smith
5.0 out of 5 stars Tablet warranty
Reviewed in the United States on January 12, 2024
Service plan term: 2 yearVerified Purchase
Love these, they are honest and will replace if needed.
One person found this helpful
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Unknown
5.0 out of 5 stars Coverage is a plus
Reviewed in the United States on January 23, 2024
Service plan term: 2 yearVerified Purchase
Great product to be available!
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Joshua Harding
1.0 out of 5 stars Dont Waste your money
Reviewed in the United States on March 30, 2024
Service plan term: 2 yearVerified Purchase
I brought this for my daughters Fire HD10 christmas gift. Cant refund the product or use this protection plan to replace it. All they do is send you to self help videos that made no sense towards fixing problem.
10 people found this helpful
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