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Purchase options and add-ons
No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
Coverage: Malfunctions covered after the manufacturer's warranty.
Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an e-gift card for the purchase price of your covered product. In some instances, we will replace or repair it.
Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
Your protection plan Terms & Conditions will be delivered via email within 24 hours of purchase. Remember to check your spam folder. If you don’t receive it, send an email to AmazonFeedback@asurion.com with your Asurion plan order number and we will resend.
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Customers like the quality and ease of use of the warranty. They say it provides great protection and is easy to use. However, some customers have reported durability issues with the product breaking after a year. Customers have mixed opinions on performance.
11 customers mention "Ease of use"11 positive0 negative
Customers find the warranty easy to use. They mention that the company is kind and helpful, making the process painless. They also say that it's easy to submit a claim and that the response time is quick.
"We have purchased before and needed to use it. Very straight forward and easy. They gave no hassles." Read more
"Easy to submit claim and very quick to respond. Refund provided as soon as we returned the product." Read more
"This was so simple to use and get a refund check through the mail when my insured product failed...." Read more
"...It always gives me a piece of mind. Easy to use. It gives you so much satisfaction with the purchase of devices or tools...." Read more
4 customers mention "Quality"4 positive0 negative
Customers are satisfied with the quality of the warranty. They mention that it provides great protection.
Customers have mixed opinions about the performance of the warranty. Some mention that it works great and has no problems, while others say that it didn't work after the second use, the lights were not working properly, and the leaf blower didn''t meet their expectations.
"The lights were not working properly and I bought a battery charger and they still didn't work. I have since bought new lights. Thank you" Read more
"The string trimmer performs well while cutting grass and weeds. However the string does not extend when you bump it on the ground...." Read more
"product did not work after 2nd use. I was so glad I got the extended warranty." Read more
"...We got the power washer a few days ago and it works great! Just no warranty yet….." Read more
Customers are dissatisfied with the durability of the warranty. They mention that it broke apart just after one year and the string even broke inside.
"The pool cleaner I purchased with the 3-year plan broke apart just after one year...." Read more
"...the string even broke inside and I had to take the spool out and restart it. also the battery only last about 40 minutes...." Read more
"...Of course much to our dismay it's falling apart. Knowing that our coverage ended in November we decided to get a head start on filing a claim...." Read more
Great product. I purchase anytime I purchase any product that offers this warranty. Great service easy to use, Great value for the money, never a question for getting your money back,
I'm glad I added the warranty plan offered when purchasing the power washer because the seller wouldn't respond to any of my inquiries on FB and Amazon. It literally took less than 15mins between submitting the online claim and getting an Amazon gift card with a full refund for the product + new 3-year warranty.
I am yet to receive any documents or detail about this warranty can't even say what it was for. ....seem like a scamm I did a few untill I notics I get nothing about this after I pay
Only Gave 4 Stars Because they made me send a Larger Bass Speaker Cab...BACK/FORTH 3X TILL FINALLY REPLACING! (Hopefully this IS NOT SIGN OF THINGS TO COME?) Previous few Faulty Items had been Replaced NO PROBLEM!