Lenovo (IBM Company) has always made quality products, in my opinion. However, that being said, sometimes a defective unit gets sent out. I bought two of these, one of which was "used - like new" according to the Amazon merchant. Come to find out, the seller re-sold one that had been returned, and one of the USB-C Thunderbolt ports does not work, which will prevent me from "daisy-chaining" from one monitor to the next, or any other device via Thunderbolt! They also replaced the USB-C Thunderbolt that came with the new box, with some random USB C > A charge cable with a bent connector in the USB-C bag, heat-sealed to look new from the factory (Shady!). My goal was to reduce the number of cords that I would need to run to a docking station or my laptop and this was the ideal solution. The monitor that I had purchased "new" worked as expected without a hitch, in this case. I am not saying that every new monitor will be perfect, but you have a higher risk of getting a defective one if you buy a "used - like new" monitor. It's a roll of the dice, so you may have better luck than I did, because sometimes people return things for other reasons than something being broken.
Update - Just FYI, if you order one of these new, for some unknown reason, the seller makes it so that if you are not home to sign for the package, you won't be able to pick it up that same day from FedEx, you have to be home at the next delivery attempt, even though fedex doesn't give you any warning they are on their way! I ran to the store 5 minutes before they arrived (mind you this was in the morning and the tracking said it will arrive by 8PM) and from my door camera I asked them to just please leave the package, but they couldn't and I called to see if I could pick it up from the distribution center on the other side of town and they said I could not because of the shipper's request. Just be sure to plan to be home the entire day for this monitor!
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Climate Pledge FriendlyProducts with trusted sustainability certification(s). Learn morePRODUCT CERTIFICATIONS (2)
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TCO Certified identifies IT products that are independently assessed for lower environmental and social impact, safer chemicals, and circular design.
Climate Pledge FriendlyProducts with trusted sustainability certification(s). Learn morePRODUCT CERTIFICATION (1)
TCO Certified identifies IT products that are independently assessed for lower environmental and social impact, safer chemicals, and circular design.
Reviews with images
Great monitor, buy new!
Lenovo (IBM Company) has always made quality products, in my opinion. However, that being said, sometimes a defective unit gets sent out. I bought two of these, one of which was "used - like new" according to the Amazon merchant. Come to find out, the seller re-sold one that had been returned, and one of the USB-C Thunderbolt ports does not work, which will prevent me from "daisy-chaining" from one monitor to the next, or any other device via Thunderbolt! They also replaced the USB-C Thunderbolt that came with the new box, with some random USB C > A charge cable with a bent connector in the USB-C bag, heat-sealed to look new from the factory (Shady!). My goal was to reduce the number of cords that I would need to run to a docking station or my laptop and this was the ideal solution. The monitor that I had purchased "new" worked as expected without a hitch, in this case. I am not saying that every new monitor will be perfect, but you have a higher risk of getting a defective one if you buy a "used - like new" monitor. It's a roll of the dice, so you may have better luck than I did, because sometimes people return things for other reasons than something being broken.Update - Just FYI, if you order one of these new, for some unknown reason, the seller makes it so that if you are not home to sign for the package, you won't be able to pick it up that same day from FedEx, you have to be home at the next delivery attempt, even though fedex doesn't give you any warning they are on their way! I ran to the store 5 minutes before they arrived (mind you this was in the morning and the tracking said it will arrive by 8PM) and from my door camera I asked them to just please leave the package, but they couldn't and I called to see if I could pick it up from the distribution center on the other side of town and they said I could not because of the shipper's request. Just be sure to plan to be home the entire day for this monitor!
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Reviewed in the United States on January 21, 2024
Lenovo (IBM Company) has always made quality products, in my opinion. However, that being said, sometimes a defective unit gets sent out. I bought two of these, one of which was "used - like new" according to the Amazon merchant. Come to find out, the seller re-sold one that had been returned, and one of the USB-C Thunderbolt ports does not work, which will prevent me from "daisy-chaining" from one monitor to the next, or any other device via Thunderbolt! They also replaced the USB-C Thunderbolt that came with the new box, with some random USB C > A charge cable with a bent connector in the USB-C bag, heat-sealed to look new from the factory (Shady!). My goal was to reduce the number of cords that I would need to run to a docking station or my laptop and this was the ideal solution. The monitor that I had purchased "new" worked as expected without a hitch, in this case. I am not saying that every new monitor will be perfect, but you have a higher risk of getting a defective one if you buy a "used - like new" monitor. It's a roll of the dice, so you may have better luck than I did, because sometimes people return things for other reasons than something being broken.
Update - Just FYI, if you order one of these new, for some unknown reason, the seller makes it so that if you are not home to sign for the package, you won't be able to pick it up that same day from FedEx, you have to be home at the next delivery attempt, even though fedex doesn't give you any warning they are on their way! I ran to the store 5 minutes before they arrived (mind you this was in the morning and the tracking said it will arrive by 8PM) and from my door camera I asked them to just please leave the package, but they couldn't and I called to see if I could pick it up from the distribution center on the other side of town and they said I could not because of the shipper's request. Just be sure to plan to be home the entire day for this monitor!
Update - Just FYI, if you order one of these new, for some unknown reason, the seller makes it so that if you are not home to sign for the package, you won't be able to pick it up that same day from FedEx, you have to be home at the next delivery attempt, even though fedex doesn't give you any warning they are on their way! I ran to the store 5 minutes before they arrived (mind you this was in the morning and the tracking said it will arrive by 8PM) and from my door camera I asked them to just please leave the package, but they couldn't and I called to see if I could pick it up from the distribution center on the other side of town and they said I could not because of the shipper's request. Just be sure to plan to be home the entire day for this monitor!
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Reviewed in the United States on October 31, 2022
Reviewed in the United States on July 18, 2022
Reviewed in the United States on May 12, 2022
