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NETGEAR Orbi Quad-Band WiFi 6E Mesh System (RBKE962), Router with 1 Satellite Extender, 10.8Gbps Speed, Coverage up to 6,000 sq. ft, 200 Devices, 10 Gig Internet Port, AXE11000 802.11 AXE
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Purchase options and add-ons
Brand | NETGEAR |
Special Feature | WPS |
Frequency Band Class | Quad-Band |
Wireless Communication Standard | 802.11ax |
Compatible Devices | Laptop, Tablet |
Frequency | 6 GHz |
Recommended Uses For Product | Home |
Included Components | One (1) Orbi WiFi 6E Router (RBRE960), Quick start guide, One (1) Orbi WiFi 6E Satellite (RBSE960), One (1) 2m Ethernet cable, Two (2) 19V/3.16A power adapters See more |
Connectivity Technology | Wi-Fi, Ethernet |
Color | white |
About this item
- Our most powerful whole-home WiFi 6E system with speeds up to 10.8Gbps and coverage up to 6,000 sq. ft., including front & back yards
- Exclusive Quad-band technology & Dedicated Backhaul WiFi ensures max speeds for up to 200 connected devices
- WiFi 6E opens up a new 6GHz band, delivering dedicated top speeds to the latest WiFi 6E-ready laptops, phones, & tablets
- 10 Gig internet port unleashes the fastest download speeds of today & tomorrow. Connect to the latest cable or fiber internet service up to 10Gbps
- Patented antenna design boosts WiFi coverage & delivers high-performance WiFi across your entire home
- NETGEAR Armor software provides an automatic shield of security for your WiFi and connected devices (PC, phone, camera, TV, Echo, etc.) for real-time protection against hackers and added privacy with VPN. 30-day free trial included
- Compatible with any internet service provider. Easily set up and manage your WiFi with the Orbi app
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From the manufacturer
![RBKE962-1](https://m.media-amazon.com/images/S/aplus-media-library-service-media/4403faf4-f374-487a-baa2-9a0eed23543e.__CR0,0,1940,1200_PT0_SX970_V1___.jpg)
![RBKE962-2](https://m.media-amazon.com/images/S/aplus-media-library-service-media/e3aa9902-15e3-4f82-a68d-9e8be4e86519.__CR0,0,1940,1200_PT0_SX970_V1___.jpg)
![RBKE962-3](https://m.media-amazon.com/images/S/aplus-media-library-service-media/e89d9104-dc10-4a4f-b2ca-a6078b02a601.__CR0,0,1940,600_PT0_SX970_V1___.jpg)
![RBKE962-4](https://m.media-amazon.com/images/S/aplus-media-library-service-media/c3917056-e76c-477e-9bb2-372a3af92650.__CR0,0,1940,600_PT0_SX970_V1___.jpg)
![RBKE962-5](https://m.media-amazon.com/images/S/aplus-media-library-service-media/b6ed2563-0cfa-4572-8867-5b6ab2639191.__CR0,0,1940,600_PT0_SX970_V1___.jpg)
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This Item ![]() NETGEAR Orbi Quad-Band WiFi 6E Mesh System (RBKE962), Router with 1 Satellite Extender, 10.8Gbps Speed, Coverage up to 6,000 sq. ft, 200 Devices, 10 Gig Internet Port, AXE11000 802.11 AXE | Recommendations | dummy | dummy | dummy | dummy | |
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Price | $1,099.99$1,099.99 | -9% $317.99$317.99 List: $349.99 | $1,499.99$1,499.99 | $2,251.99$2,251.99 | -33% $299.99$299.99 List: $449.99 | -14% $689.99$689.99 List: $799.99 |
Delivery | Get it as soon as Tuesday, Jul 9 | Get it as soon as Tuesday, Jul 9 | Get it as soon as Tuesday, Jul 9 | Get it as soon as Tuesday, Jul 9 | Get it as soon as Wednesday, Jul 10 | Get it as soon as Tuesday, Jul 9 |
Customer Ratings | ||||||
WiFi signal | 4.3 | 5.0 | 4.3 | 4.3 | 4.2 | 3.7 |
User interface | 4.1 | 3.3 | 4.1 | 4.0 | 3.9 | 3.6 |
Tech Support | 3.6 | — | 3.6 | 3.6 | 3.4 | 3.4 |
Value for money | 3.6 | — | 3.6 | 3.5 | — | — |
Sold By | Amazon.com | Amazon.com | Amazon.com | Amazon.com | Amazon.com | Amazon.com |
connectivity tech | Ethernet, Wi-Fi | Wi-Fi, Ethernet | Wi-Fi, Ethernet | Wi-Fi | Wi-Fi, Ethernet | Wi-Fi |
number of ports | 10 | — | 6 | — | 6 | — |
data transfer rate | — | — | 10 gigabits per second | — | 4.2 gigabits per second | 6 gigabits per second |
wireless standard | 802 11 AX | 802 11 AX | 802 11 AX | 802 11 BE | 802 11 AX, 802 11 AC | 802 11 AX |
frequency band class | quad band | tri band | quad band | quad band | tri band | tri band |
lan port bandwidth | 6 ghz | — | 10 Gigabit Ethernet | 10 Gbps | Gigabit Ethernet | — |
security protocol | — | — | AES (128-bit), WPA-PSK | WPA2 or WPA3 | WPA2-PSK | — |
Videos
Videos for this product
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How to Setup the Orbi WiFi6E Mesh System
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Unboxing Orbi Quad-Band Mesh WiFi 6E System
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NETGEAR Orbi WiFi 6E | The World's Most Powerful WiFi System
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Netgear Orbi 6E vs ASUS ZenWifi ET8 Mesh Wifi! #thisorthat
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Product guides and documents
What's in the box
Product information
Product Dimensions | 12.85 x 10.51 x 8.07 inches |
---|---|
Item Weight | 10.16 pounds |
ASIN | B09D8RMH29 |
Item model number | RBKE962-100NAS |
Customer Reviews |
4.2 out of 5 stars |
Best Sellers Rank | #30,311 in Electronics (See Top 100 in Electronics) #195 in Whole Home & Mesh Wi-Fi Systems |
Date First Available | December 1, 2022 |
Manufacturer | Netgear |
Country of Origin | Vietnam |
Warranty & Support
Feedback
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NETGEAR Orbi Quad-Band WiFi 6E Mesh System (RBKE962), Router with 1 Satellite Extender, 10.8Gbps Speed, Coverage up to 6,000 sq. ft, 200 Devices, 10 Gig Internet Port, AXE11000 802.11 AXE
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Product Description
The RBKE962 brings unprecedented WiFi speed, capacity, and capability to your entire home. WiFi 6E gives your latest, WiFi 6E-compatible devices VIP access to an all-new 6GHz band, offering increased speed and lower congestion. And quad-band WiFi ensures the system is backward compatible with your other devices. Get the future of WiFi today with the RBKE962.
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the ease of setup of the router. They say the app is easy and intuitive to use. They also appreciate the coverage, saying it provides full coverage for all three floors. Customers are happy with performance, and speed. However, some customers have reported issues with the technical support, saying that it's slow and tedious. They have issues with app. Customers also differ on value, and connectivity.
AI-generated from the text of customer reviews
Customers like the speed of the router. They mention that it has great speed, signal strength, and download speed. They also say that the ping times are excellent and that the coverage and speed has improved. The quad-band gives better performance, and one band is dedicated to IT devices. Customers also say the service is incredible and super quick and easy to set up.
"...The backhaul is 2.5gbe which is unbelievably fast so if you plug your PC into one of the 4 data points provided on each satellite and you are using..." Read more
"...or the backyard, every inch of my house now enjoys consistent, high-speed internet. What's laudable is the Orbi system's robust speed...." Read more
"...No buffering on my TV streaming, no dead spots, and this thing is screaming fast even with all my crypto gear connected and hogging bandwidth...." Read more
"...The bottom line is that this thing is solid and fast! Now we've only had it for a few days. Time will tell how it holds up. Is it worth the money?..." Read more
Customers find the setup of the networking router to be easy. They mention that the app is easy and intuitive to use, and connecting devices was straightforward. They also say that the transfer of settings was fast and simple. Overall, customers are impressed with the ease of setup and the help provided.
"...Setup was a breeze and the speed is amazing, I'm easily getting 520mbps wirelessly across the house...." Read more
"...Set up went fairly easily but the ethernet ports on the unit were not active. They would give an IP, but not connectivity...." Read more
"...It's truly a plug-and-play affair. In terms of coverage, the Orbi router and satellite system emerges as the unrivalled champion...." Read more
"...Connecting devices was also straightforward. Even my legacy devices connected right up, at the right speed...." Read more
Customers like the performance of the router. For example, they mention it's easy to set up, works well, and has phenomenal results. Some say the performance makes it worth every penny. That said, most are happy with the performance so far, saying it'll make every penny worth it.
"...THIS is very HANDY and USEFUL!. So, 5 Stars with some wiggle room for improvement :)Anyways, the good outweighs the bad by a landslide...." Read more
"...The product’s design also merits applause. The sleek, modern look of the units not only fits seamlessly into any decor, but also subtly hints at the..." Read more
"...Absolutely amazing. Phones and tablets on Wi-Fi to the system are getting 400-600 Mbps. Modern laptops on Wi-Fi are getting 500-700 Mbps...." Read more
"This system works great and was easy to set up. I'm a 74 year old woman so setting up anything can be a challenge for me...." Read more
Customers like the coverage of the router. They mention that it provides full coverage for all 3 floors, with a strong signal. Customers also say that it has an impressive range and internet speed.
"...No buffering on my TV streaming, no dead spots, and this thing is screaming fast even with all my crypto gear connected and hogging bandwidth...." Read more
"...very easy to install (literally minutes) and is providing great coverage throughout the house with the latest security features...." Read more
"Works great in our 2 story 6,700 SQ ft home. Even covers our very large yard too...." Read more
"Better coverage. Quad-band gives better performance, and one band is dedicated to IT devices for computers...." Read more
Customers are mixed about the connectivity of the router. Some mention that it has a strong wifi signal, the range and stability of connection are great, and it's pretty reliable. That said, some complain that it never communicates with the cable modem to provide internet access, and the unit doesn't always reconnect automatically.
"...The web interface to the router is good and allows a lot of control over permissions and data usage by device and user on the network so you can say..." Read more
"..." meaning their connection back to the main router unit doesn't always reconnect automatically...." Read more
"...of Ethernet ports on both the router and satellite provides flexibility for wired connectivity, yet another feature that sets Orbi apart from many..." Read more
"...The bottom line is that this thing is solid and fast! Now we've only had it for a few days. Time will tell how it holds up. Is it worth the money?..." Read more
Customers are mixed about the value of the networking router. Some mention it's definitely worth the money, while others say it'll be worth the upgrade.
"...Nothing not to love about the whole kit - worth every penny of the premium price." Read more
"...It is crazy expensive for a home wireless setup but in all fairness, it is so much better than everything else I've tried, the wired backhaul alone..." Read more
"...It's pricey but worth it." Read more
"...It is incredibly expensive so you would expect it to be intuitive and simple to use, but it is not. By far, the most difficult unit to setup and use...." Read more
Customers are dissatisfied with the app. They say it's subpar, useless, and developed without any consideration for usability. They also say the interface looks like MS DOS and the support is slow and not helpful. Overall, customers are disappointed with the product and the app, and recommend returning it.
"...The Google Nest mesh system had the same result except its interface is so dumbed down that you can't do anything like port forwarding or VPN...." Read more
"...as it’s completely stripped away several features and butchered its entire interface and application functionality from their previous high end non..." Read more
"...downsides, setting this one up can be a bear, as the app doesn’t always recognize the device, even under perfect conditions...." Read more
"...The app sucks! I cannot articulate how much I hate it already. It is incredibly slow...." Read more
Customers are dissatisfied with the technical support provided by the networking router. They mention that the process is slow, tedious, and frustrating. They also say that the router has long boot times and that it's not as easy as downloading the app.
"...• I encountered a few issues during installation. It took longer than expected, and I had to spend about 30 minutes on the phone with customer..." Read more
"...However tech support is subpar. I needed to transfer my Armor account from my RAX. Tier 1 Tech support had to escalate this request Tier 2...." Read more
"...The router is very slow to boot. Everything takes like 3 minutes. 3 minutes to reboot, 3 minutes to connect to the network...." Read more
"...It refuses connections because its DHCP server is buggy, IPv6 also sends it in tail spins...." Read more
Reviews with images
![Performance to the max, but expected from a $1400 mesh system. Plus, I have some ideas!](https://cdn.statically.io/img/images-na.ssl-images-amazon.com/images/G/01/x-locale/common/transparent-pixel._V192234675_.gif)
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Top reviews
Top reviews from the United States
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The biggest difference with the Orbi system is that it is about the only domestic grade mesh system available that has wired backhaul. This means that you can plug each satellite into your hard wired network so it isn't trying to contact the router via wireless. In our new house which is 3 levels with a concrete floor between 2 of the levels having wired backhaul means that there is 100% signal strength across the whole house. Wired backhaul also means that data going back through the router isn't using any wireless bandwidth. It also means on a large property you could run a network cable underground out to a shed or outbuilding and plug in a satellite and then you have full wireless strength even though you may be well away from your main router. In mesh systems without backhaul I found that for far away areas the satellite would have to daisy chain back to the main router which created a massive drop off in speed and reliability.
Setup was a breeze and the speed is amazing, I'm easily getting 520mbps wirelessly across the house. It has a great feature where you can have all your smart home devices on a separate wireless network which is good security-wise. I bought an additional satellite to go outside in a weatherproof box so now with 1 router and 3 satellites I have 100% signal strength across our 10,000ft2 block and 3 level house. It's what wireless was always promised to be but never delivered until now.
The phone app is very good and it has a great feature where you can see and control your network even when you are out of the house. The web interface to the router is good and allows a lot of control over permissions and data usage by device and user on the network so you can say prioritize your apple TV device so no matter what others are doing on your network you don't get caching when you are trying to watch a 4k movie.
My only gripe is Netgear only offers 90 days of technical support unless you pay monthly for support. I would agree if it is novice support on network setup but when it is due to a firmware update that has dozens of reports on their chat pages of having issues I don't think you should have to pay to get a simple answer as to whether the firmware upgrade should be rolled back to solve a particular problem. Especially when you have paid thousands to buy the mesh system.
The backhaul is 2.5gbe which is unbelievably fast so if you plug your PC into one of the 4 data points provided on each satellite and you are using backhaul you can have file transfer rates of 250Mbps across your network (as long as if you are using a switch the switch must be at least 2.5gbe). I put in a 10GBe switch and now our home network and wireless is comparable to enterprise-level fast.
Netgear do offer an Armor subscription that you can then install on your computer and then the router and the software offer a very high level of malware and intrusion protection. However, I found that it was so intrusive that it blocked a lot of legitimate programs and operations so I uninstalled it.
It is crazy expensive for a home wireless setup but in all fairness, it is so much better than everything else I've tried, the wired backhaul alone is worth the price of entry.
This brings me to my only negative... these satellites are NOT "self healing" meaning their connection back to the main router unit doesn't always reconnect automatically. If you trip the breaker that (in my case, the Sunroom), you're Ship out of luck, it won't self heal or remake the connection. You will manually have to repair the connection by re-paring both the router and the satellite.... Now, if you lose power all at once (like a local power outage), when power is restored, all the units {usually} will come back on in the blinking white mode and make communication and re-establish the connection. Hopefully a firmware update can fix the issue of losing 1 (or both) satellites and get them to self heal and reconnect on their own.
My 2 cents for a future update (other than the self healing connections mentioned above)... is to have the LED connection lights optionally on (all the time) by a user settings. Being the constant Blue indicator LED; meaning a connection between nodes is successful and being upheld... this would be nice to see full time. Then, you could tell when you've lost a satellite and it's not communicating with the router. You can see this ONLY if you have the app up or the Internet access portal actively displaying, but, in real life, how often will you or do you have this actively displayed?
This would be minimal on the power consumption and as mentioned could be triggered on or off (full time) as per your user setting.... plus that blue light looks really cool when on for the 2 minutes initially it's on. For the router, if it loses a incoming modem signal, it constantly displays a magneta color. THIS is very HANDY and USEFUL!. So, 5 Stars with some wiggle room for improvement :)
Anyways, the good outweighs the bad by a landslide. You won't be disappointed in the RBKE960's performance or aesthetics/looks.
--------------my system as pictured in order------------
Satellite in Sunroom w wireless backhaul, power fed in-wall and hidden :-)
Satellite in isolated 2 car garage w 100' Cat-8 wired backhaul.
Main Router unit in Studio, I use the window curtain as a cable "masking" lol.
![Customer image](https://cdn.statically.io/img/images-na.ssl-images-amazon.com/images/G/01/x-locale/common/transparent-pixel._V192234675_.gif)
Reviewed in the United States on March 22, 2024
This brings me to my only negative... these satellites are NOT "self healing" meaning their connection back to the main router unit doesn't always reconnect automatically. If you trip the breaker that (in my case, the Sunroom), you're Ship out of luck, it won't self heal or remake the connection. You will manually have to repair the connection by re-paring both the router and the satellite.... Now, if you lose power all at once (like a local power outage), when power is restored, all the units {usually} will come back on in the blinking white mode and make communication and re-establish the connection. Hopefully a firmware update can fix the issue of losing 1 (or both) satellites and get them to self heal and reconnect on their own.
My 2 cents for a future update (other than the self healing connections mentioned above)... is to have the LED connection lights optionally on (all the time) by a user settings. Being the constant Blue indicator LED; meaning a connection between nodes is successful and being upheld... this would be nice to see full time. Then, you could tell when you've lost a satellite and it's not communicating with the router. You can see this ONLY if you have the app up or the Internet access portal actively displaying, but, in real life, how often will you or do you have this actively displayed?
This would be minimal on the power consumption and as mentioned could be triggered on or off (full time) as per your user setting.... plus that blue light looks really cool when on for the 2 minutes initially it's on. For the router, if it loses a incoming modem signal, it constantly displays a magneta color. THIS is very HANDY and USEFUL!. So, 5 Stars with some wiggle room for improvement :)
Anyways, the good outweighs the bad by a landslide. You won't be disappointed in the RBKE960's performance or aesthetics/looks.
--------------my system as pictured in order------------
Satellite in Sunroom w wireless backhaul, power fed in-wall and hidden :-)
Satellite in isolated 2 car garage w 100' Cat-8 wired backhaul.
Main Router unit in Studio, I use the window curtain as a cable "masking" lol.
![Customer image](https://cdn.statically.io/img/m.media-amazon.com/images/I/5185oUhELbL._SY88.jpg)
![Customer image](https://cdn.statically.io/img/m.media-amazon.com/images/I/71Gbi6jyagL._SY88.jpg)
![Customer image](https://cdn.statically.io/img/m.media-amazon.com/images/I/71ofDnPFc1L._SY88.jpg)
Top reviews from other countries
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I had been using dual Netgear R7000 due to its signal strength. One was next to the ISP router and the other was in the 2nd floor connected using powerline. I had 200mbit connection. From my working room, using alpha usb wireless and then wifi-6 motherboard built in, I was getting around 150mbit from the ground floor Netgear. Family were connecting to the 2nd floor Netgear which provided 50mbit (due to the powerline).
I upgraded my connection to 500mbit, but I was not getting the full bandwidth with the setup mentioned above. My working room improved to 250-300mbit and that was it.
So, I started looking around for other solutions, talked to friends and so on. I landed on this product and started reading the reviews. I would have got it right away but its price was a stopper.
New network setup:
After about a month, I decided to go for it. Once I got it, I installed the main unit next to the ISP router. I used Orbi application which was easy to use. Once finished, I tested the speed and it was 500mbit. I went to the 2nd floor and tested my phone and PC speed. Both were under 250 mbit. I was a bit worried that this might not work. I went ahead and paired the 2nd unit with the main one, which took few minutes. Installed the 2nd unit in the 2nd floor where the R7000 was. I waited few minutes for it to boot and to connect with the main unit. I tested the phone and PC speed and BOOM, 500mbit. My PC is behind 1 wall but within half meter from the 2nd Orbi. Kids rooms were getting 300-400 mbit (with closed doors).
I am amazed and surprised that this product met my expectation.
Pros:
The package came with variety of power head plugins (US, EU, UK).
This product is to deliver bandwidth and it is stable.
Orbi application is nice despite some negative reviews about it.
Cons:
The product will handle 1 brick wall but 2 or more will have major effect on the signal quality.
It is still limited to the wifi range. Maybe one day the wifi range will extend significantly.
The price is still too high even though the product gave me what I want.
How the unit stands is worrying. If you tough it by accident, it will wobble and might fall down. I wish Netgear designed the base of the unit much better.
![](https://images-na.ssl-images-amazon.com/images/S/amazon-avatars-global/default._CR0,0,1024,1024_SX48_.png)