No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered from day one. Malfunctions covered after the manufacturer's warranty. Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an e-gift card for the purchase price of your covered product. In some instances, we will replace or repair it.
Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
This product has sustainability features recognized by trusted certifications.
Pre-owned
Products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Pre-owned Certified products are inspected, cleaned and (if applicable) repaired to excellent functional standards. By purchasing Pre-owned Certified rather than new, customers can extend the life of the product, reduce electronic waste, and reduce the extraction of raw materials. These products are backed by the Amazon Renewed Guarantee. Pre-owned Certified is part of the Climate Pledge Friendly program that helps you discover and shop for more-sustainable products.
This is determined using the 90-day median price paid by customers for the product on Amazon. We exclude prices paid by customers for the product during a limited time deal. Learn more
This is determined using the 90-day median price paid by customers for the product on Amazon. We exclude prices paid by customers for the product during a limited time deal. Learn more
Products with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Products with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Products with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Products with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Products with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Customers like the value and battery life of the cellular phone. They say it's a great buy and works fine for the price. However, some customers have reported issues with scratch resistance and lock. They also dislike the network and compatibility. Opinions are mixed on performance.
Customers like the condition of the cellular phone. They say it has an excellent design and construction, and is impressive. Some customers also mention that the phone looks brand new and has no flaws.
"The phone came clean and like new.Phone says made in China.Phone is beautiful but......." Read more
"...The camera is decent. It's a sturdy, dependable phone which is essential since my boyfriend uses it to manage his T1 diabetes. Great battery life...." Read more
"...Camera is excellent for this price range. Finger print recognition is just fair. Hardly ever get it on the first attempt. Speakers are just ok...." Read more
"...Looks new! Setting it up was a breeze thanks to smartswitch app. Inserted a sim card from T-mobile from my old phone worked without any tinkering...." Read more
13 customers mention "Value"13 positive0 negative
Customers are satisfied with the value of the cellular phone. They mention that it works fine for a great price, and is a good buy.
"...It was very affordable. And so far, he has no complaints with the phone. He actually prefers the Android.The camera is decent...." Read more
Customers like the battery life of the cellular phone.
"...Great battery life. Only thing is that it can be a little slow when loading something demanding, but that's expected for a budget phone...." Read more
"...Was in UK and put in local Sim card and it worked great. Battery life was great, guessing they put in a new one when reconditioned." Read more
"Battery life is poor doesn't last long also it seems to be a part of the screen doesn't work correctly otherwise I love it so far" Read more
"...Really good battery life. It has met all of the criteria we set for the purchase." Read more
Customers are mixed about the performance of the cellular phone. Some mention it works great so far, is fast, and plays games well. However, others say that it doesn't work and the functionality is somewhat lacking.
"Everything works perfectly just as if I would to board it brand new and it works perfect with my service visible wireless thank you" Read more
"...of problems with downloading apps and most importantly IT COMPLETELY DIED WITHIN 3MONTHS! Just went blank! Couldn't get calls or text...." Read more
"Phone works great for me with one notable exception. The fingerprint and facial recognition are nothing short of horrible...." Read more
"It's a great phone, it's fast, and plays games well. Unfortunately it was not listed that it is incompatible with Xfinity." Read more
Customers are dissatisfied with the scratch resistance of the cellular phone. They mention that it has multiple scratches on the screen itself, including a crease that cuts. The back of the phone is scratched and pitted, and the screen is cracked. Some customers also report that the charging port is damaged.
"...haven't had this phone not even a full 30 days yet and the screen is already broken 😫...." Read more
"I didn't pay attention to this being a refurbished phone. Came with scratches on the back of it...." Read more
"Renewed Samsung A42 - back of phone scratched and pittedDisappointed. Trying to decide if I will return." Read more
8 customers mention "Lock"0 positive8 negative
Customers are dissatisfied with the lock of the cellular phone. They mention that it's not unlocked like it says.
"Phone NOT unlocked. Its a a Verizon Network only phone" Read more
"...Phone was not unlocked at all. I was so angry." Read more
"Got the phone it wasn’t unlocked it was somebody’s company phone I couldn’t even get past the start up set up very angry couldn’t get anybody that..." Read more
"The phones looks great , but did not come unlocked as described. We now have to find somewhere to unlock the phone...." Read more
6 customers mention "Network"0 positive6 negative
Customers are dissatisfied with the network of the cellular phone. They mention that it drops calls constantly, and the network cuts on and off. Some customers also say that the phone is not registered to a network and does not take the 5G signal.
"...Just went blank! Couldn't get calls or text. I couldn't call out and the phone was just black." Read more
"...This thing goes in and out to where there is ZERO data connection at all. When I'm trying to use it for work it HURTS my work. RIPOFF!!!! THEFT!!!!!..." Read more
"Phone kept saying it was not registered to network and did not accept T-Mobile or mint sims even though the phone was supposed to be compatible...." Read more
Customers are dissatisfied with the compatibility of the cellular phone. They mention that it is not compatible with Xfinity, Spectrum, AT&T, and T-Mobile networks. Some say that the sim card does not get accepted.
"...Unfortunately it was not listed that it is incompatible with Xfinity." Read more
"...and I left it alone of a few days & came back on and just stopped accepting my sim. It was accepting it before. :/" Read more
"Phone kept saying it was not registered to network and did not accept T-Mobile or mint sims even though the phone was supposed to be compatible...." Read more
"...Yet when I just tried to activate it they said it is not compatible." Read more
The phone came clean and like new.Phone says made in China. Phone is beautiful but.... Onscreen finger reader is bad .almost never recognized it . Face recognition also bad. Hard to get ised with this . Returned . Again Stalion vender,is not his fault the samsunt screwed up this series A42.
This phone moved slow and when you pressed certain digits or buttons you had to press hard. I had a lot of problems with downloading apps and most importantly IT COMPLETELY DIED WITHIN 3MONTHS! Just went blank! Couldn't get calls or text. I couldn't call out and the phone was just black.
I got it for my boyfriend to replace an iPhone that kicked the bucket. It was very affordable. And so far, he has no complaints with the phone. He actually prefers the Android.
The camera is decent. It's a sturdy, dependable phone which is essential since my boyfriend uses it to manage his T1 diabetes. Great battery life. Only thing is that it can be a little slow when loading something demanding, but that's expected for a budget phone.
I love this phone so much I have 2 and bought one for a friend. My battery lasts so long. I've dropped it a few times and not one scratch on my screen. I think this phone is worth every penny. I don't even want to upgrade.
This refurbished phone looks like it came out of its original packaging. Totally mint! Have had this phone for nearly 2 months now, and I am very content with it. The only downside for me is that it's much heavier than my last phone, due to the much larger battery. However, the phone will run about 4-5x longer than all my previous phones. Camera is excellent for this price range. Finger print recognition is just fair. Hardly ever get it on the first attempt. Speakers are just ok. Not very loud. Voice recognition is very good, but the Samsung keyboard can be quirky. My 3 biggest gripe with this phone: the tiny clock and power level # at the top of the phone; there's no missed called/text indicator that you've missed a when the phone is asleep; private phone call speaker volume is much too low. For this phone, I would not have been content if I had paid full price for a brand new device, but for this refurb at $150, I am very cobtent.