ASURION 2 Year Mobile Phone Accident Protection Plan ($500 - $599.99)
Purchase options and add-ons
- Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered from day one. Malfunctions covered after the manufacturer's warranty.
- Easy Claims Process: File a claim anytime online at www.Asurion.com/Amazon or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon.com Gift Card for the purchase price of your covered product or replace it. A service fee will apply. $39 to repair or $99 to replace your phone.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
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Products with trusted sustainability certification(s). Learn morePRODUCT CERTIFICATION (1)
Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Climate Pledge Friendly
Products with trusted sustainability certification(s). Learn morePRODUCT CERTIFICATION (1)
Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Important information
Legal Disclaimer
Your protection plan Terms & Conditions will be delivered via email within 24 hours of purchase. Remember to check your spam folder. If you don’t receive it, send an email to AmazonFeedback@asurion.com with your Asurion plan order number and we will resend.
Product guides and documents
Product Description
![Trust us with the tech you love.](https://m.media-amazon.com/images/S/aplus-media/sc/fb36210c-cb60-4da7-afef-a77f735ac2c9.__CR0,0,970,600_PT0_SX970_V1___.png)
![Coverage details made simple.](https://m.media-amazon.com/images/S/aplus-media/sc/f5298457-a104-480b-b356-8806772f619f.__CR0,0,970,600_PT0_SX970_V1___.png)
![How it works.](https://m.media-amazon.com/images/S/aplus-media/sc/c4a87900-c9c1-4154-b324-b636d2556a8d.__CR0,0,970,600_PT0_SX970_V1___.png)
Looking for specific info?
Product information
ASIN | B089MCQKD5 |
---|---|
Customer Reviews |
3.9 out of 5 stars |
Date First Available | June 3, 2020 |
Manufacturer | ASURION |
Warranty & Support
Feedback
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ASURION 2 Year Mobile Phone Accident Protection Plan ($500 - $599.99)
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Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the protection provided by the warranty. They mention it's the best electronics warranty. However, some customers have reported issues with the service and repair. They say the service is terrible, and the repair is not offered. Customers also differ on the value of the product.
AI-generated from the text of customer reviews
Customers are satisfied with the protection provided by the warranty. They mention that it provides good protection and is the best electronics warranty.
"Good protection" Read more
"Best electronics warranty..." Read more
"Good protection!..." Read more
Customers have mixed opinions about the value of the warranty. Some find it affordable and worth the money, while others say it's an absolute waste of money and an awful company.
"...It’s May and the phone is garbage. No worries - I purchased the Asurion insurance for $170 along with the phone. Well, the plan is a joke...." Read more
"...just bought it for my new phone that’s coming in and the service fees are very affordable." Read more
"...Absolute waste of money...." Read more
"...Plus its a lot cheaper than the protection plans offered by rhe carriers or manufacturers." Read more
Customers are dissatisfied with the repair service offered by the company. They mention that they couldn't repair the screen and they do not replace cellphones. Some customers also say that the warranty only covers cracked screens and water damage.
"...The Samsung S22 was returned because it was damaged upon receipt." Read more
"...Calling it a service fee. I've already bought another phone. It broke, won't turn on, it's not fixable , and I'm not paying for someone else to..." Read more
"...Only to be told that they couldn't repair the screen and they do not replace cellphones...." Read more
"This protection is not worth the time ... It basically only covers cracked screens and water damage ... The customer service does not help either...." Read more
Customers are dissatisfied with the service provided by the warranty. They mention that it's terrible, and not a fast and effective way of replacing a product.
"...You have to do that and wait to be reimbursed. Not a fast and effective way of replacing a product...." Read more
"Terrible service. Contacted and made a claim. They did not have my phone in their system to do a service (Google pixel 6)...." Read more
"7 Months After Filing Claim, Still No Service......" Read more
Reviews with images
![10/10](https://cdn.statically.io/img/images-na.ssl-images-amazon.com/images/G/01/x-locale/common/transparent-pixel._V192234675_.gif)
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Top reviews
Top reviews from the United States
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The insurance they offer through Amazon is not the same as what they offer through your phone carrier or Walmart. It’s a cheaper insurance that really does nothing.
Worst investment. For an extra few hundred, buy directly from Apple or your phone carrier. What a joke.
![Customer image](https://cdn.statically.io/img/images-na.ssl-images-amazon.com/images/G/01/x-locale/common/transparent-pixel._V192234675_.gif)
![Customer image](https://cdn.statically.io/img/m.media-amazon.com/images/I/61s8BhqOaLL._SY88.jpg)