ASURION 2 Year Mobile Phone Accident Protection Plan ($700 - $799.99)

$199.99
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Purchase options and add-ons

  • Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered from day one. Malfunctions covered after the manufacturer's warranty.
  • Easy Claims Process: File a claim anytime online at www.Asurion.com/Amazon or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon.com Gift Card for the purchase price of your covered product or replace it. A service fee will apply. $49 to repair or $129 to replace your phone.
  • Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
  • Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
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Important information

Legal Disclaimer

Your protection plan Terms & Conditions will be delivered via email within 24 hours of purchase. Remember to check your spam folder. If you don’t receive it, send an email to AmazonFeedback@asurion.com with your Asurion plan order number and we will resend.

Product guides and documents

User Guide (PDF)

From the brand

Product Description

Trust us with the tech you love.
Coverage details made simple.
How it works.

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ASURION 2 Year Mobile Phone Accident Protection Plan ($70 - $79.99)
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Added to Cart
Details
Added to Cart
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Added to Cart
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Added to Cart
Price$199.99$24.99$26.99$16.99
Delivery
Get it Jul 8 - 10
Get it Jul 8 - 10
Get it Jul 8 - 10
Get it Jul 8 - 10
Customer Ratings
3.93.9 out of 5 stars167
4.14.1 out of 5 stars481
4.34.3 out of 5 stars697
4.14.1 out of 5 stars785
Sold By
Asurion, LLC
Asurion, LLC
Asurion, LLC
Asurion, LLC

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Product information

Warranty & Support

Product Warranty: For warranty information about this product, please click here

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ASURION 2 Year Mobile Phone Accident Protection Plan ($700 - $799.99)

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Customer reviews

3.9 out of 5 stars
3.9 out of 5
167 global ratings
Bait and switch
1 Star
Bait and switch
I bought a Pixel 5 for $699 here on Amazon. I added the plan, because who hasn't busted a phone?I dropped the phone and cracked the screen.I checked the terms - $39 to repair / $99 to replace, reasonable enough.I went to file a claim, but the form said the info was incorrect (it was not) so I initiated a chat.The nice rep verified the info (see, it was correct) and asked for $99, which I expected for replacement, so I obliged.The nice rep processed my card and then asked me to take the phone to a repair shop... What??I informed the nice rep that $99 was for replacement and $39 was for repair, and asked why he charged me $99.The nice rep said 'The system made me do it!' (He put in the info and this is what it told him, he had no other options).I asked for the claim to be canceled ($99 for the privilege of going to a store for a cracked screen?) and the nice rep obliged.I explained I would NEVER buy Asurion plans again. He understood.I looked in my past orders and noticed I've paid for 8 plans on various products and, until now, have not needed to test out Asurion. I was able to refund the very last one I bought, but it was for a smaller item so like $15 back.For the record, I will never buy another Asurion plan.
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Top reviews from the United States

E. Turner
5.0 out of 5 stars Customer Service
Reviewed in the United States on November 18, 2022
Verified Purchase
I had my doubts. I was given incorrect information and had to call back several times, however the last 2 people I spoke to made things right. Good Customer Service is hard to find so when I actually receive Good Customer Service it is appreciated. Given they are providing insurance coverage when their is an issue that is important. Thank You
One person found this helpful
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kevin bryant
5.0 out of 5 stars Great Product Insurance.
Reviewed in the United States on December 20, 2020
Verified PurchaseEarly Reviewer Rewards(What's this?)
I like that my products that I purchase are protected it gives me comfort and security.
Helpful
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RobS
1.0 out of 5 stars Bait and switch
Reviewed in the United States on March 27, 2021
Verified Purchase
I bought a Pixel 5 for $699 here on Amazon. I added the plan, because who hasn't busted a phone?
I dropped the phone and cracked the screen.
I checked the terms - $39 to repair / $99 to replace, reasonable enough.
I went to file a claim, but the form said the info was incorrect (it was not) so I initiated a chat.
The nice rep verified the info (see, it was correct) and asked for $99, which I expected for replacement, so I obliged.
The nice rep processed my card and then asked me to take the phone to a repair shop... What??
I informed the nice rep that $99 was for replacement and $39 was for repair, and asked why he charged me $99.
The nice rep said 'The system made me do it!' (He put in the info and this is what it told him, he had no other options).
I asked for the claim to be canceled ($99 for the privilege of going to a store for a cracked screen?) and the nice rep obliged.
I explained I would NEVER buy Asurion plans again. He understood.
I looked in my past orders and noticed I've paid for 8 plans on various products and, until now, have not needed to test out Asurion. I was able to refund the very last one I bought, but it was for a smaller item so like $15 back.
For the record, I will never buy another Asurion plan.
Customer image
RobS
1.0 out of 5 stars Bait and switch
Reviewed in the United States on March 27, 2021
I bought a Pixel 5 for $699 here on Amazon. I added the plan, because who hasn't busted a phone?
I dropped the phone and cracked the screen.
I checked the terms - $39 to repair / $99 to replace, reasonable enough.
I went to file a claim, but the form said the info was incorrect (it was not) so I initiated a chat.
The nice rep verified the info (see, it was correct) and asked for $99, which I expected for replacement, so I obliged.
The nice rep processed my card and then asked me to take the phone to a repair shop... What??
I informed the nice rep that $99 was for replacement and $39 was for repair, and asked why he charged me $99.
The nice rep said 'The system made me do it!' (He put in the info and this is what it told him, he had no other options).
I asked for the claim to be canceled ($99 for the privilege of going to a store for a cracked screen?) and the nice rep obliged.
I explained I would NEVER buy Asurion plans again. He understood.
I looked in my past orders and noticed I've paid for 8 plans on various products and, until now, have not needed to test out Asurion. I was able to refund the very last one I bought, but it was for a smaller item so like $15 back.
For the record, I will never buy another Asurion plan.
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22 people found this helpful
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Cheryl V
5.0 out of 5 stars Great value for great protection.
Reviewed in the United States on December 25, 2020
Verified PurchaseEarly Reviewer Rewards(What's this?)
This warranty package is a great deal for peace of mind on your life-line (cellphone)!
Helpful
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Lori Stream
5.0 out of 5 stars Pretty reasonably priced for the protection you need.
Reviewed in the United States on December 22, 2020
Verified PurchaseEarly Reviewer Rewards(What's this?)
I purchased this warranty for the 2 Samsung galaxy s20 notes.
Helpful
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Michael G.
4.0 out of 5 stars Prompt
Reviewed in the United States on July 8, 2022
Verified Purchase
The email came quickly. In my case it ended up in the spam folder, so look there before you ask them to resend.
Helpful
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Marie
5.0 out of 5 stars Warranty
Reviewed in the United States on December 22, 2020
Verified PurchaseEarly Reviewer Rewards(What's this?)
Haven’t had to use yet, but seems great.
Helpful
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kknox86
1.0 out of 5 stars Awful Product if you need to use it
Reviewed in the United States on September 4, 2023
Verified Purchase
For starters, the actual customer service was awful and the people on the phone have the wrong advice multiple times. I had to get people in the Asurion store to call the service line to get it resolved. In all, it took 4 weeks, 6 phone calls with Asurion, and 3 trips to an Asurion store to finally get the claim going.

After all of that, they can't repair a screen with a single pixel issue, so the whole phone has to replaced. If you bought the phone on sale, it's even more of a scam.

It's $200 for the insurance so I can spend $130 to get 80% of the replacement cost of the phone. You end up spending so much more for this insurance if you ever have to use it.

We've learned our lesson - we'll stick with the service provider insurance. It's not great by any means but so much better than this service.
2 people found this helpful
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