ASURION 2 Year Mobile Phone Accident Protection Plan ($450 - $499.99)

$149.99
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Purchase options and add-ons

  • Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered from day one. Malfunctions covered after the manufacturer's warranty.
  • Easy Claims Process: File a claim anytime online at www.Asurion.com/Amazon or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon.com Gift Card for the purchase price of your covered product or replace it. A service fee will apply. $39 to repair or $99 to replace your phone.
  • Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
  • Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
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Added to Cart
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Added to Cart
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Added to Cart
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Added to Cart
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Added to Cart
Price$149.99$24.99$26.99$14.99$16.99
Delivery
Get it Jul 8 - 9
Get it Jul 8 - 9
Get it Jul 8 - 9
Get it Jul 8 - 9
Get it Jul 8 - 9
Customer Ratings
3.83.8 out of 5 stars204
4.14.1 out of 5 stars481
4.34.3 out of 5 stars697
4.14.1 out of 5 stars669
4.14.1 out of 5 stars785
Sold By
Asurion, LLC
Asurion, LLC
Asurion, LLC
Asurion, LLC
Asurion, LLC

Product guides and documents

User Guide (PDF)

From the brand

Product Description

Trust us with the tech you love.
Coverage details made simple.
How it works.

Looking for specific info?

Product information

Warranty & Support

Product Warranty: For warranty information about this product, please click here

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ASURION 2 Year Mobile Phone Accident Protection Plan ($450 - $499.99)

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Customer reviews

3.8 out of 5 stars
3.8 out of 5
204 global ratings

Top reviews from the United States

Anne
5.0 out of 5 stars Best product warranty you can buy
Reviewed in the United States on January 28, 2024
Verified Purchase
I have had a number of phone warranty plans over the years and Asurion always come through
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Amazon Customer
1.0 out of 5 stars Looks like a pretty good scam...maybe you get the refund
Reviewed in the United States on December 27, 2022
Verified Purchase
This offering appears to be a pretty well thought out scam so but good luck making a claim for something as simply as a cracked screen. They collect your $100 deductible and then refuse to authorize the repair at their repair shop where the tech says they can order the part but Amazon (notice they say Amazon and not Asurion) will not authorize the repair. After playing the game of telephone for days and then weeks they will eventually "buy out" your phone where they take the phone. The repair shop says this happens all the time with Amazon. Now fast forward a couple more weeks and you may find yourself waiting for an email with an e-gift card for Amazon. Each time you call they say it was just processed and you need to wait 72 hours for the email to arrive...

After weeks of calling I finally obtained the promised refund, but I don't know if everyone trying to file a claim will eventually get this level of horrible service! It should not take this much drama to get a simple screen replacement which I was not able to obtain. Atleast the gift card was received to apply a credit to my account...of course after the Xmas sales on phones. 8-(

Dec 3, 2022 started claim process
Dec 31, 2022 completed the claim process
5 people found this helpful
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Sandra Nurse
5.0 out of 5 stars I have phone protection.
Reviewed in the United States on November 12, 2023
Verified Purchase
I like the comfort of knowing if my product stop working I am covered.
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Lynn Dare
5.0 out of 5 stars Returned the product that this was to insure.
Reviewed in the United States on July 12, 2022
Verified Purchase
There was nothing that I disliked about about this accident protection. It arrived when expected. This was to cover a cell phone, which I returned. When I notified Asurion that this coverage was no longer needed the return process immediately took place without a problem. So quick and easy. I will use Asurion again when needed.
2 people found this helpful
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H. Alex Bishop
4.0 out of 5 stars Updated Review
Reviewed in the United States on November 14, 2021
Verified Purchase
An update to my prior review. It takes finding a competent representative. I explained the situation and she fixed the error in coverage. Unfortunately, they were unable to repair my laptop but they issued a refund for the laptop. They were relatively fast especially considering this took place over Thanksgiving weekend.
Asurion insurance was presented as an option when I bought my Macbook Laptop. After three days, I have been "disconnected" from phone calls twice. Told I would get a callback from a third call while trying to get to tech support. Made additional attempts to call and online chat with tech support with all the holds and transfers to the wrong departments befitting the level of described competency. Was then told the only possible way they would repair my laptop was with a factory reset and I was advised to backup my data. Great idea if I could log on. Then told to take it to a local repair shop for backup which is definitely not something the people who already took my money could possibly do.
On day three, I was told on chat that my name, in all possible variations, was not the name Amazon had on the account and I couldn't possibly access my policy. (I had already uploaded a copy of the receipt with my name and details of the quality insurance product I had purchased.)
On my final call (where they could access my account with my name) I was told that evidently, I have mobile phone insurance, not laptop insurance. My only option was to cancel the policy and could not change or purchase another policy because I was 11 days over the month window. So in exchange for parting with my money, I've had three days of aggravation, a non-functional laptop, and unless I could magically change my device to a cell phone, an insurance policy I could not use.
Over the years, I've purchased several laptop repair policies from different companies and was happy with the outcome. Asurion has been a train wreck.
4 people found this helpful
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PL
5.0 out of 5 stars Absolutely fabulous company!
Reviewed in the United States on January 9, 2023
Verified Purchase
I purchased a phone plan, but ended up returning the phone. I wrote Asurion and Julia immediately took care of my refund, reaching out to Amazon for me since I just had surgery. She made it so easy!❤️
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Renée
1.0 out of 5 stars Very Inconvenient for a Mobile Phone
Reviewed in the United States on June 12, 2023
Verified Purchase
This has to be the worst plan for a mobile phone. If you have a phone with water damage or anything else that needs a full replacement you need to bring the phone to one of their stores, or send it in. They then take possession of your phone leaving you with nothing, no backup of your phone, no actual device, nothing to use, no new replacement. You then need to wait for them to inspect it and I was told 24-72 hours before i receive an amazon gift card to replace the phone....WHO wants to be without a phone or your old phone to backup to the new one?? This is bogus. I am currently on day 7 waiting for my gift card to get a new phone. I went ahead and bought a phone and backed it up and send in my old one leaving me out the money while I wait for you to get me a gift card and you have had my phone in your possession for a FULL WEEK! Im on my third phone call and needed to be escalated to another team? Take my credit card give me the full amount and let me buy the new phone before I give you the old one, and if I don't turn it back in then charge me,. WHAT A TERRIBLE PHONE INSURANCE PLAN! I bought a new phone and didnt insure it, whats the point if you wont honor it! Huge disappointment. Get your insurance directly with your phone carrier they will take better care of you!
8 people found this helpful
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chris
5.0 out of 5 stars Very easy
Reviewed in the United States on January 29, 2022
Verified Purchase
I'll buy this insurance every time. The rep was really friendly and understanding. I brought my phone to a repair retailer and in 30 minutes I had a resolution. Very simple process.
One person found this helpful
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Important information

Legal Disclaimer

Your protection plan Terms & Conditions will be delivered via email within 24 hours of purchase. Remember to check your spam folder. If you don’t receive it, send an email to AmazonFeedback@asurion.com with your Asurion plan order number and we will resend.