ASURION 2 Year Mobile Phone Accident Protection Plan ($450 - $499.99)
Purchase options and add-ons
- Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered from day one. Malfunctions covered after the manufacturer's warranty.
- Easy Claims Process: File a claim anytime online at www.Asurion.com/Amazon or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon.com Gift Card for the purchase price of your covered product or replace it. A service fee will apply. $39 to repair or $99 to replace your phone.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
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Important information
Legal Disclaimer
Your protection plan Terms & Conditions will be delivered via email within 24 hours of purchase. Remember to check your spam folder. If you don’t receive it, send an email to AmazonFeedback@asurion.com with your Asurion plan order number and we will resend.
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This Item ASURION 2 Year Mobile Phone Accident Protection Plan ($450 - $499.99) | Recommendations | dummy | dummy | dummy | |
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Price | $149.99$149.99 | $24.99$24.99 | $26.99$26.99 | $13.99$13.99 | $16.99$16.99 |
Delivery | Get it Jul 8 - 10 | Get it Jul 8 - 10 | Get it Jul 8 - 10 | Get it Jul 8 - 10 | Get it Jul 8 - 10 |
Customer Ratings | |||||
Sold By | Asurion, LLC | Asurion, LLC | Asurion, LLC | Asurion, LLC | Asurion, LLC |
Product guides and documents
Product Description
![Trust us with the tech you love.](https://m.media-amazon.com/images/S/aplus-media/sc/fb36210c-cb60-4da7-afef-a77f735ac2c9.__CR0,0,970,600_PT0_SX970_V1___.png)
![Coverage details made simple.](https://m.media-amazon.com/images/S/aplus-media/sc/f5298457-a104-480b-b356-8806772f619f.__CR0,0,970,600_PT0_SX970_V1___.png)
![How it works.](https://m.media-amazon.com/images/S/aplus-media/sc/c4a87900-c9c1-4154-b324-b636d2556a8d.__CR0,0,970,600_PT0_SX970_V1___.png)
Looking for specific info?
Product information
ASIN | B089MBW5S9 |
---|---|
Customer Reviews |
3.8 out of 5 stars |
Date First Available | June 3, 2020 |
Manufacturer | ASURION |
Warranty & Support
Feedback
![](https://cdn.statically.io/img/m.media-amazon.com/images/I/41msggSuaoL._SS75_.jpg)
ASURION 2 Year Mobile Phone Accident Protection Plan ($450 - $499.99)
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Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
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After weeks of calling I finally obtained the promised refund, but I don't know if everyone trying to file a claim will eventually get this level of horrible service! It should not take this much drama to get a simple screen replacement which I was not able to obtain. Atleast the gift card was received to apply a credit to my account...of course after the Xmas sales on phones. 8-(
Dec 3, 2022 started claim process
Dec 31, 2022 completed the claim process
Asurion insurance was presented as an option when I bought my Macbook Laptop. After three days, I have been "disconnected" from phone calls twice. Told I would get a callback from a third call while trying to get to tech support. Made additional attempts to call and online chat with tech support with all the holds and transfers to the wrong departments befitting the level of described competency. Was then told the only possible way they would repair my laptop was with a factory reset and I was advised to backup my data. Great idea if I could log on. Then told to take it to a local repair shop for backup which is definitely not something the people who already took my money could possibly do.
On day three, I was told on chat that my name, in all possible variations, was not the name Amazon had on the account and I couldn't possibly access my policy. (I had already uploaded a copy of the receipt with my name and details of the quality insurance product I had purchased.)
On my final call (where they could access my account with my name) I was told that evidently, I have mobile phone insurance, not laptop insurance. My only option was to cancel the policy and could not change or purchase another policy because I was 11 days over the month window. So in exchange for parting with my money, I've had three days of aggravation, a non-functional laptop, and unless I could magically change my device to a cell phone, an insurance policy I could not use.
Over the years, I've purchased several laptop repair policies from different companies and was happy with the outcome. Asurion has been a train wreck.