Asurion Mobile Subscription Plan, 300-349.99

Price: $4.99/month
Terms & Conditions: click here
  • COVERAGE: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered from day one. Malfunctions covered after the manufacturer's warranty.
  • EXPERT TECH HELP: Real experts available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
  • LOW MONTHLY BILLING: You will be billed monthly for 36 months. Cancel anytime. Coverage ends once plan is canceled, expires or once the aggregate limit is met.
  • PRODUCT ELIGIBILITY: Plans cover products purchased in the last 30 days.
  • EASY CLAIMS PROCESS: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll replace it or send you an Amazon e-gift card for the replacement cost. A service fee will apply. $29 to repair/reimburse, $39 to repair or $79 to replace your phone.

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Customer reviews

3.4 out of 5 stars
3.4 out of 5
285 global ratings

Top reviews from the United States

Squittia Brown
5.0 out of 5 stars Thank You for My Mobile Insurance
Reviewed in the United States on December 21, 2023
Plan Option: 7bbfb183-d994-4686-aebe-0c464b1a3d27Verified Purchase
I've never to my knowledge had an insured mobile phone. I do now!!! This may be the last phone of my lifetime.
One person found this helpful
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JK
1.0 out of 5 stars Unrecognize Subscription's Charges
Reviewed in the United States on June 5, 2024
Plan Option: 7bbfb183-d994-4686-aebe-0c464b1a3d27Verified Purchase
I was charged for 4 Subscription on One phone I bought. I bought two phones and return one. I found out I have 4 subscriptions on my account I was charged monthly for the last few months. They recognize one charge on one phone but they could not give me on what the other two or three monthly subscriptions charges for. Amazon also requested to contact Asurion, and Asurion sent me back to Amazon.
I just canceled all of them, no refund were granted.
2 people found this helpful
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Carl S. Andrews
5.0 out of 5 stars good program
Reviewed in the United States on October 3, 2021
Plan Option: 7bbfb183-d994-4686-aebe-0c464b1a3d27Verified Purchase
i have had 2 phones that got dropped and cracked the screen after a year ,they gave me a refund on the phones unfortunately it was in the form of a amazon gift cards and in order to transfer everything i had to buy new phones before i got the refunds.
5 people found this helpful
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Ronny J
1.0 out of 5 stars Scam
Reviewed in the United States on April 19, 2024
Plan Option: 7bbfb183-d994-4686-aebe-0c464b1a3d27Verified Purchase
Just found out that I have no coverage for my phone despite paying a monthly fee for the last three years. Called Asurion twice and was hung up on twice under the guise of trying to conference call with Amazon. Tried Amazon chat and was told I had no coverage and then was rudely disconnected by the representative. If I had no coverage, then Amazon owes me 3 years of payments.
4 people found this helpful
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Shante
5.0 out of 5 stars Reliable and easy to use
Reviewed in the United States on September 17, 2020
Plan Option: 7bbfb183-d994-4686-aebe-0c464b1a3d27Verified Purchase
This is at least the fourth time I have purchased one of these warranties. I made a claim with my first product and they came through with no hassle to provide payment to resolve the issue. I always get their warranty on my phones now.
17 people found this helpful
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Ashley Manly
1.0 out of 5 stars Just jerked me around
Reviewed in the United States on November 24, 2023
Plan Option: 7bbfb183-d994-4686-aebe-0c464b1a3d27Verified Purchase
When I tried to file a claim on 10/17 for my phone, they said my policy was good for the years and expired on 10/15. Although I was disappointed, I just bought a new phone outright. Checking into my Amazon account a month later, and the charges are still coming out for insurance!! I spent 45 minutes on the phone with someone who could not even take down my order number or email properly and when she got somebody different up on the line he spoke with me for a minute and said here's what we are going to do and hung up. They never called back, but had asked me my phone number earlier on the conversation in case we got disconnected. How hard is it to reverse a charge or actually let me file a claim on my God damn phone! I'm so upset
9 people found this helpful
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P. R. Wolton
2.0 out of 5 stars Horrendously unpleasant
Reviewed in the United States on January 2, 2023
Plan Option: 7bbfb183-d994-4686-aebe-0c464b1a3d27Verified Purchase
5 weeks later:
We have now been refunded for the purchase price of the phone, as such I am raising the rating to 2 stars.
The experience of interacting with Asurion, however, was so horrendously unpleasant that I will never use there warranties again.
~ Asurion website is not functional for submitting claims
~ Have to call Asurion to file a claim, they charge $36 to file the claim
~ Asurion "UbreakIFix" store broke the phone further
~ Had to take the phone to another "UbreakIFix" store
~ probably a total of 10 phone calls with Asurion, all highly unpleasant

--------------------------------------------------
TERRIBLE

Wants me to send my phone in for repairs with an unspecified repair time.
No replacement phone
$125 down the drain
Wanted to charge me a $39 fee

UPDATE: Went to the repair store in another state(Nothing available where I live). The store did NOT honor the Asurion warrenty.
12 people found this helpful
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Ari K
1.0 out of 5 stars SCAM SCAM SCAM !!!!!! DO NOT FALL FOR IT
Reviewed in the United States on March 12, 2024
Plan Option: 7bbfb183-d994-4686-aebe-0c464b1a3d27Verified Purchase
Most repairs take about 2 hours. If your device cannot be repaired, we will contact you. You will not get it back and you will be emailed an Amazon.com Gift Card for the purchase price excluding tax.
3 people found this helpful
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