COVERAGE: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered from day one. Malfunctions covered after the manufacturer's warranty.
EXPERT TECH HELP: Real experts available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
LOW MONTHLY BILLING: You will be billed monthly for 36 months. Cancel anytime. Coverage ends once plan is canceled, expires or once the aggregate limit is met.
PRODUCT ELIGIBILITY: Plans cover products purchased in the last 30 days.
EASY CLAIMS PROCESS: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll replace it or send you an Amazon e-gift card for the replacement cost. A service fee will apply. $29 to repair/reimburse, $39 to repair or $79 to replace your phone.
Products with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Products with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Products with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Products with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
They made the process as convoluted as possible to replace my broken phone. The detail of the interactions would be too much to type, but suffice to say I received conflicting instructions via chat, e-mail, phone, and in-person at two different locations. After trying for over a week, I had to buy my own replacement phone because I had to move on. Terrible, deceptive, and unorganized company. Although much more expensive, I previously had great experiences with my phone carrier's insurance.
6 months past the expiration date of the policy but Asurion continues to charge me. Finally got Amazon involved. waiting to see if that takes care of it.
If you are using for phones write down 1 or both IMEI numbers in a safe place accessible without the use of your phone; important and absolutely necessary for claim to be even submitted. NO IF AND OR BUTS there is an additional service fee + replacement fee if they cant fix it so get ready to shovel another 79$ for a 300$ PHONE. if your phone isn't listed it will take another 7 days to process Register and document your own receipt and product as soon as you purchase it. don't wait just get it done. it will save you hours. if you print the invoice to a PDF or word you can cut and paste 99% of what is needed
I hope this helps in making you purchase. this was so much more of a headache than SQUARETRADE.