ASURION 2 Year Mobile Phone Accident Protection Plan ($100 - $124.99)
Purchase options and add-ons
- No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
- Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered from day one. Malfunctions covered after the manufacturer's warranty. Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
- Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an e-gift card for the purchase price of your covered product. In some instances, we will replace or repair it.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
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Important information
Legal Disclaimer
Your protection plan Terms & Conditions will be delivered via email within 24 hours of purchase. Remember to check your spam folder. If you don’t receive it, send an email to AmazonFeedback@asurion.com with your Asurion plan order number and we will resend.
Looking for specific info?
Product guides and documents
Product Description
Product information
ASIN | B07PC1PPRT |
---|---|
Customer Reviews |
4.3 out of 5 stars |
Date First Available | February 28, 2019 |
Manufacturer | ASURION |
Warranty & Support
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ASURION 2 Year Mobile Phone Accident Protection Plan ($100 - $124.99)
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Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the ease of use, value, service, and quality of the warranty. They mention that it's simple, worth the small price, and provides great protection. They appreciate the claim process. That said, opinions are mixed on performance.
AI-generated from the text of customer reviews
Customers find the warranty easy to use. They say it's simple, stressless, and easy to file a claim. They also say the process to resolve the issue is quick and easy. Customers also mention that customer care is easy to contact.
"so easy to use and take care of an issue" Read more
"...It was so much quicker and easier than I had expected. Love it! Thank you so much!!!" Read more
"This company was easy to work with. They arranged for UPS to drop off a return slip and would have taken it then, had I been home...." Read more
"Very quick and easy process!" Read more
Customers like the value of the warranty. They say it's worth the small price, has no hidden fees or deductible, and was pleasantly surprised that they were refunded their entire dollar amount.
"...Of course, I paid for another Asurion plan. The $30ish is well worth the savings!" Read more
"...I discovered I had it I was pleasantly shocked that the refunded my entire dollar amount and the experience was very easy" Read more
"This "insurance" is TOTALLY USELESS!!I have a ZTE phone that after 31 days has turned into a useless brick...." Read more
"...The phone is very good and the price was awesome. I'd recommend this phone very highly." Read more
Customers are satisfied with the service provided by the warranty company. They mention that the process of chatting with someone was super fast, and the service was great, prompt, and efficient.
"Very quick and easy process!" Read more
"The service was great, no hassle, quick action. But, it costs 50% of the phone you're insuring and there's a deductable." Read more
"...Once I was able to chat with someone the process was super fast! I would definitely purchase again!" Read more
"The claim process was automated, fast and easy. There was no hassle. It just worked." Read more
Customers are satisfied with the quality of the warranty. They mention that it provides great value protection, insurance, and reliable and speedy protection.
"Asurion provided reliable and speedy protection while fulfilling my warranty." Read more
"It is good and protection on my phone." Read more
"I had problem filing a claim, the protection plan is great. It saved me money." Read more
"Reliable..." Read more
Customers find the claim process for the warranty easy and seamless. They say the process is automated, fast, and easy. They also appreciate the timely refund and the replacement gift card.
"...It took minimal effort to file the claim. The decision and payment was very quick. I will use it and recommend." Read more
"...did a great job helping me with my claim and the return\refund process was easy and seamless. Thank you!" Read more
"Fast to replace with gift card." Read more
"Easy return and quick refund." Read more
Customers are mixed about the performance of the warranty. Some mention it works great, has no problems, and is easy to use. Others say that it stopped working, the protection is slow, and unable to perform basic functions. The screen was cracked and was not usable. The charger did not work, and the power button did not operate.
"I ordered a TCL 30 and the aurrison plan for 2 years. The phone is very good and the price was awesome. I'd recommend this phone very highly." Read more
"...Bought a used IPhone and didn’t have it a year and it stopped working...." Read more
"Working great,never thought it would work so good in jamaica, thanks" Read more
"Cracked phone screen, phone not usable" Read more
Customers are dissatisfied with the screen of the warranty. They mention that it cracked and their iPhone broke.
"...But this didn't happen with me. My screen cracked, and I started a claim...." Read more
"...get in free took my daughter (6) phone landed on concrete the screen has a crack. only thing I don't like is why can't they reimburse it asap...." Read more
"Cracked phone screen, phone not usable" Read more
"I purchased this warranty for a used cell phone. Subsequently the screen cracked and I submitted a claim for "repairs"...." Read more
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So anyway, I sucked it up and sent it in. A couple of days later, I got an e-mail with an Amazon credit for my purchase price. That was it. No fixed phone, just a reimbursement. I had important work texts on that phone that I can't get back. Furthermore, when I first bought the phone it was on sale, but after I got the reimbursement credit, the cost went up by almost a hundred dollars. So I was now out the $34 I paid for the plan, plus an extra hundred for the overage on the new phone. Does it cost $134 to repair a cracked screen?
Moreover, the plan is obviously no longer valid, because it was for that particular phone. Instead of getting two years of coverage, I got one reimbursement. If my replacement phone cracks, I don't get to use the protection plan that I thought was going to last for two years. I am not sure why I got a reimbursement credit instead of repairs so that I could continue to use the plan for the entire two years.
To sum it up, don't get this is you expect to get your phone repaired for two years. Only get it if you're okay with totally replacing your phone once if something should happen to it.