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Purchase options and add-ons
No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use are covered from day one. Malfunctions are covered after the manufacturer’s warranty. Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
Products with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Products with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Your protection plan Terms & Conditions will be delivered via email within 24 hours of purchase. Remember to check your spam folder. If you don’t receive it, send an email to AmazonFeedback@asurion.com with your Asurion plan order number and we will resend.
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Customers like the ease of use, value, performance, and security of the warranty. They mention that it works great, provides excellent protection, and is worth the money. That said, some complain about the repairs.
8 customers mention "Ease of use"8 positive0 negative
Customers find the warranty easy to use. They say it's quick and easy to file a claim.
"...use with school and activities with my daughter and wife really easy to use loved it but I think I would like a Google Chrome more better just..." Read more
"I had coverage on my tablet. The Replacement process was fast, easy, and no extra charges...." Read more
"...I had no problem with shipping the item back. Everything was easy and handled efficiently." Read more
"I've had to use it twice now for different products. NO HASSLE! And best of all. They took care of everything...." Read more
5 customers mention "Value"5 positive0 negative
Customers appreciate the value of the warranty. They say it provides good value for the money and the two years additional protection is priceless.
Customers are dissatisfied with the repairs. They mention that they needed multiple repairs for broken screens, and the repairs were inadequate.
"My screen broke after a week and they covered it 3 days after sending it came back fixed up." Read more
"this plan started out very good. we needed multiple repairs for broken screens (b/c the warranties were for ipads used by small kids) and repeated..." Read more
I use this product for personal use with school and activities with my daughter and wife really easy to use loved it but I think I would like a Google Chrome more better just because the ease of use of the apps and such but if you want a personal computer I would choose this one and it's pretty fast for the price
I bought an Assurion plan for an iPad a year ago. The iPad was accidentally dropped in a tub of soapy water. I consulted my policy, and it seemed to be covered, but needed to be sent, UPS, TO Assurion. They sent me a label, and I printed it out and took it to a UPS drop off on Tuesday. On Thursday, two days later, I get an email telling me that they were giving me an Amazon gift card for the entire purchase. An hour later, it was in my account.
The same day as Asurion received the tablet I got notification that the screen was repaired and it is on the way back. Unbelievable! No regret that we bought protection a year ago while buying tablet :)
Asurion has been fast and able to repair our iPad within a week. I have an autistic grandson who routinely throws his iPad or puts it in water. Asurion was able to fix it twice, and when they couldn’t the 3rd time, they promptly refunded my original cost. Well worth the small fee!
I had coverage on my tablet. The Replacement process was fast, easy, and no extra charges. My item had ended up not being fixable, so they sent me a gift card for another device.